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DoubleTree Resort by Hilton Hotel Penang

Photo gallery for DoubleTree Resort by Hilton Hotel Penang

2 outdoor pools, open 6:00 AM to 10:00 PM, free pool cabanas
Front of property – evening/night
In-room safe, desk, blackout curtains, soundproofing
Breakfast, lunch and dinner served, international cuisine, pool views
View from room

Overview of DoubleTree Resort by Hilton Hotel Penang

DoubleTree Resort by Hilton Hotel Penang

4.0 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
56 Jalan Low Yat, Batu Ferringhi, George Town, Penang, 11100

Explore the area

  • Popular LocationTeddyVille Museum1 min walk
  • Popular LocationFerringgi Beach4 min drive
  • Popular LocationFloating Mosque of Tanjung Bungah18 min drive
  • AirportPenang (PEN-Penang Intl.)43 min drive

Room options

About this area

George Town

Located near the beach, DoubleTree Resort by Hilton Hotel Penang is in Tanjung Bungah, a neighbourhood in George Town. KOMTAR and Kek Lok Si Temple are notable landmarks, and travellers looking to shop may want to visit Gurney Plaza and Gurney Drive. Travelling with kids? Consider PKSA Penang Water Sports Centre, or check out an event or a game at Penang International Sports Arena.
Visit our George Town travel guideOpens in a new window
Map

What's nearby

  • TeddyVille Museum - 1 min walk
  • Ferringgi Beach - 4 min drive
  • Penang Avatar Secret Garden - 6 min drive
  • Floating Mosque of Tanjung Bungah - 18 min drive
  • Tropical Spice Garden - 66 min drive

Getting around

  • Penang Sentral - 52 min drive
  • Penang (PEN-Penang Intl.) - 43 min drive

Restaurants

  • Axis Lounge - 2 min walk
  • Kedai Makanan Lidiana - 2 min drive
  • The Food Store - 2 min walk
  • Spice Market Cafe
  • Makan Kitchen - 1 min walk

About this property

DoubleTree Resort by Hilton Hotel Penang

4-star family-friendly hotel located in Tanjung Bungah
Located close to TeddyVille Museum and Ferringgi Beach, DoubleTree Resort by Hilton Hotel Penang provides golfing on site, a poolside bar and a corner/local shop. Treat yourself to spa services, such as a manicure/pedicure, a facial or a massage. The on-site restaurant, Makan Kitchen, features pool views and international cuisine. Free in-room WiFi is available to all guests, along with a terrace and a cafe.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with free cabanas, sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge) and a local area shuttle
  • A 24-hour front desk, 5 meeting rooms and a lift
  • Luggage storage, concierge services and wedding services
  • Guest reviews speak well of the family-friendly amenities, helpful staff and location
Room features
All 316 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews say good things about the comfortable, spacious rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 3 per day; includes in/out privileges)
  • Valet parking on site (MYR 30 per stay)
  • Wheelchair-accessible parking available
  • Local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 68.00 for adults and MYR 34.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Makan Kitchen
  • The Foodstore
  • Axis Lounge

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre
  • Golf
  • Playground
  • Spa services

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference centre (4960 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 40-inch flat-screen TV
  • TV/satellite channels
  • iPod dock
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

George Town
George Town
Tanjung Bungah
Tanjung Bungah
Guest rating 4+
Guest rating 4+
Pool
Pool
Family-friendly
Family-friendly
4 star
4 star
Hotel
Hotel

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 68.00 for adults and from MYR 34.00 for children
  • Self-parking fee: MYR 3 per day (in/out privileges)
  • Valet parking fee: MYR 30 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

DoubleTree Resort Hilton Hotel Penang George Town
Doubletree By Hilton Penang
DoubleTree Resort by Hilton Hotel Penang Hotel
DoubleTree Resort by Hilton Hotel Penang George Town
DoubleTree Resort by Hilton Hotel Penang Hotel George Town

Frequently asked questions

Does DoubleTree Resort by Hilton Hotel Penang have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at ?

As of 25 Mar 2023, prices found for a 1-night stay for 2 adults at on 29 Mar 2023 start from RM 212.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree Resort by Hilton Hotel Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree Resort by Hilton Hotel Penang?

Self-parking is available for MYR 3 per day. Valet parking is available for MYR 30 per stay.

What time is check-in at DoubleTree Resort by Hilton Hotel Penang?

Check-in is from 3 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree Resort by Hilton Hotel Penang?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is DoubleTree Resort by Hilton Hotel Penang located?

This family-friendly George Town hotel is located near the beach, within 2 mi (3 km) of TeddyVille Museum and Ferringgi Beach. Gurney Drive and Gurney Plaza are also within 6 mi (10 km).

Can I cancel my reservation for free at DoubleTree Resort by Hilton Hotel Penang and receive a full refund?

Yes, DoubleTree Resort by Hilton Hotel Penang offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree Resort by Hilton Hotel Penang cancellation policy on our site for more details about any exclusions or requirements.

DoubleTree Resort by Hilton Hotel Penang Reviews

DoubleTree Resort by Hilton Hotel Penang Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 285 out of 675 reviews" "
" "10 - Excellent 42%
Rating 8 - Good. 264 out of 675 reviews" "
" "8 - Good 39%
Rating 6 - Okay. 61 out of 675 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 43 out of 675 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 22 out of 675 reviews" "
" "2 - Terrible 3%

8.4/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ricky

Travelled with family and small children
Liked: Property conditions & facilities
Very nice stay and the room is spacious. The only downside is the pathway for the indoor parking is very narrow so its a bit hard to drive in and out of the hotel
Stayed 2 nights in Mar 2023

8/10 Good

JAMES, VANCOUVER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too many options for dinner, and A/C can’t adjust, too cold

10/10 Excellent

Ong, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place!!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean, comfortable
Great service. Breakfast buffet was excellent. Rooms are getting a little old but were clean and comfortable and very spacious.
Stayed 6 nights in Nov 2022

4/10 Poor

Raidha

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad
The hotel is very dirty and smelly. My room have lots of aunts on my bed and tables also the walls. Outside my room in the hall way the smell is disgusting like toilet smell which enters my room. My fridge is not working.. there was a person who is working in the lobby lounge was very rude to me and he made me feel i am not welcomed in his country. The location is the worst nothing around and not too much grab cars want to pick you back to the hotel. I can’t believe that this is 5 stars hotel.. the breakfast buffet the food is finished when I arrived and they dont refill. the only thing that i liked that they arranged something nice for my son birthday and also the band in the lobby sang for my son.
Stayed 6 nights in Dec 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing ocean view
Room 25 on the 10th floor (1025). Large terrace with spectacular views of the ocean. Room was a good size with separate lounge area. Breakfast buffet was awesome, loads of choices but very busy. We were there over a long weekend. Staff were super friendly and helpful when needed. Location was very isolated and required transport to get to any shops. Big hotel with lots of families and small children. Very child friendly with separate swimming pool and play area however the main pool was also used by the children. Not the quiet getaway we were hoping for unless we were in our room - which with such a big terrace and amazing views we didn't mind doing. Tip - download Grab app, for transport. Like uber but you pay the driver direct at the end of the trip- the set amount that is given by the app at time of booking. We don't understand some of the bad reviews we read prior to attending. The even approached us during one breakfast asking for feedback on our stay and appeared genuinely interested in our views. Food and beverage prices in the hotel were also reasonable, including room service with no hidden taxes and fees.
Stayed 4 nights in Nov 2022

6/10 Okay

Sahari Norhana

Travelled with family
Liked: Cleanliness, staff & service
The welcoming cookie is a nice gesture. Very limited parking space. As a guest, we had to park along the roadside during the weekends
Stayed 3 nights in Nov 2022

8/10 Good

Kuan Hock

8/10 Good

Lysandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room and relaxing stay
The overall stay was great! Friendly staff and responsive (liked we can text to get service). During our stay, the air condition vent was leaking and the safe suddenly stopped working and a technician was sent right away to fix both the issues. However, the leaking issue continued to leak some water after getting fixed. Noticed the washroom door frame wood was starting to rot so might need to be replaced soon.
Stayed 6 nights in Sep 2022

10/10 Excellent

Fadir

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022