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DoubleTree Resort by Hilton Hotel Penang

4.0 star property
Family fun on the beach, near TeddyVille Museum

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for DoubleTree Resort by Hilton Hotel Penang

View from room
View from room
Exterior
Breakfast, lunch, dinner served; international cuisine, pool views
View from room

Reviews

8.2

Very good

Popular amenities

  • Pool
  • Breakfast available
  • Bar
    BarBar
  • Parking available
    Parking availableParking available
  • Air conditioning
    Air conditioningAir conditioning
  • Gym
    GymGym

Check-in time

3:00 PM

Check-out time

12:00 PM
The price is RM 254
Price available on 04/08/2024

Most relevant reviews

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8/10 Good

Rajvin
Jul 10, 2024
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About the area

Map
56 Jalan Low Yat, Batu Ferringhi, George Town, Penang, 11100

What's nearby

  • Miami Beach - 4 min walk
  • Batu Ferringhi Beach - 12 min walk
  • Ferringgi Beach - 7 min drive
  • Gurney Drive - 8 min drive
  • Penang Hill - 17 min drive

Getting around

  • Penang Sentral - 48 min drive
  • Penang (PEN-Penang Intl.) - 48 min drive

Restaurants

  • ‪Axis Lounge - ‬2 min walk
  • ‪Kedai Makanan Lidiana - ‬2 min drive
  • ‪Biru Biru On The Island - ‬16 min walk
  • ‪Makan Kitchen - ‬1 min walk
  • Spice Market Cafe

About this property

DoubleTree Resort by Hilton Hotel Penang

Family-friendly hotel near Ferringgi Beach
Located close to TeddyVille Museum, DoubleTree Resort by Hilton Hotel Penang provides a corner/local shop, a terrace and a coffee shop/cafe. Treat yourself to spa services, such as a massage or a facial. The on-site international cuisine restaurant, Makan Kitchen, offers breakfast, lunch, dinner and pool views. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with free cabanas, sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge) and a local area shuttle
  • Wedding services, a lift and a gift shop
  • A porter/bellboy, concierge services and 5 meeting rooms
  • Guest reviews speak highly of the helpful staff
Room features
All 316 rooms offer comforts, such as 24-hour room service and pillow menus, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Baby baths and free infant beds
  • Rainfall showers, bidets and free toiletries
  • Flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and coffee/tea makers

Languages

Arabic, Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle
  • Parking on site (MYR 3 per day; includes in/out privileges)
  • Valet parking on site (MYR 30 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 68 for adults and MYR 34 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Axis Lounge
  • Makan Kitchen
  • The Foodstore

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Playground

Family friendly

  • 2 outdoor pools
  • Baby bath
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre (4,960 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 11 floors
  • Building
  • Built in 1988
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 140.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 68.00 for adults and from MYR 34.00 for children
  • Self-parking fee: MYR 3 per day (in/out privileges)
  • Valet parking fee: MYR 30 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 140.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

DoubleTree Resort Hilton Hotel Penang George Town
Doubletree By Hilton Penang
DoubleTree Resort by Hilton Hotel Penang Hotel
DoubleTree Resort by Hilton Hotel Penang George Town
DoubleTree Resort by Hilton Hotel Penang Hotel George Town

Frequently asked questions

Does DoubleTree Resort by Hilton Hotel Penang have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access starts at 6:00 AM.

How much does it cost to stay at DoubleTree Resort by Hilton Hotel Penang?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at DoubleTree Resort by Hilton Hotel Penang on 4 Aug 2024 start from RM 254.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree Resort by Hilton Hotel Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree Resort by Hilton Hotel Penang?

Self-parking is available for MYR 3 per day. Valet parking is available for MYR 30 per stay.

What time is check-in at DoubleTree Resort by Hilton Hotel Penang?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree Resort by Hilton Hotel Penang?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is DoubleTree Resort by Hilton Hotel Penang located?

This family-friendly George Town hotel is located by the ocean, within 2 mi (3 km) of TeddyVille Museum and Ferringgi Beach. Gurney Drive and Gurney Plaza are also within 6 mi (10 km).

DoubleTree Resort by Hilton Hotel Penang Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 320 out of 752 reviews" "
Rating 8 - Good. 286 out of 752 reviews" "
Rating 6 - Okay. 72 out of 752 reviews" "
Rating 4 - Poor. 48 out of 752 reviews" "
Rating 2 - Terrible. 26 out of 752 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

anbha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a amazing stay
Stayed 1 night in Jul 2024

8/10 Good

Tsz Mei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 2 nights in Jul 2024

8/10 Good

Rajvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Pei Pei Juliet, Singapore

Liked: Amenities
Disliked: Cleanliness
My room came with a broken tap handle. The phone as extremely dirty. With some crumbs of dirt and the speaker was extremely smelly! I was taking a late shower as I checked in late on arrival day. And good thing the broken tap handle didn’t land on my foot. My room now is 433. When I called for house keeping, it took very long. Despite this, The staff which help me with the check was very polite and helpful. I love the batu Ferringhi beach area and I always love coming back to the double tree Hilton. But for this trip it was such disappointment. I hope they will be more mindful when cleaning for the next guest in future.
Stayed 2 nights in Jul 2024

6/10 Okay

Ong

Travelled with family
Disliked: Amenities, property conditions & facilities
dinning waiting tooooooooooo long time.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ahshida

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the limited transport options, I really like the facilities and rooms in the hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Selbi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful stuff, delicious meals served downstairs, clean and comfortable room
Stayed 3 nights in Jun 2024

4/10 Poor

Soon Yong

Travelled with family
Disliked: Cleanliness, staff & service
Slow service, inefficient staff. Check in slow. Have to run up & down to get room key and waited for 1 hour for the room key
Stayed 2 nights in Jun 2024

10/10 Excellent

Ai Cheng

Liked: Cleanliness, staff & service, property conditions & facilities
Tranquility surround in an ECO nature except air con innroom is quite noisy
Stayed 3 nights in May 2024

6/10 Okay

calvin K

Stayed 2 nights in May 2024

6/10 Okay

Hong Ngoc, Petaling Jaya

Travelled with group
Liked: Staff & service
The room facilities are dated and not so clean. You can see black mark on the duvet and the blankets in our twin room was having moldy smell. The toilet’s wall and corner are moldy and rusty. When the room’s floor is wet, it would not dry until the next morning. The beach opposite the hotel is full of rocks and cannot swim there at all. Not a really nice location comparing to the price we paid. On the next day, we moved to another apartment in Gurney Drive which was cleaner, cheaper and much nicer
Stayed 1 night in May 2024

10/10 Excellent

haidong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to stay for vacation. We booked a room with ocean view, very enjoyable. Swimming pool and gym are good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Eng peng

Stayed 2 nights in Mar 2024

10/10 Excellent

Sue Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2024

10/10 Excellent

Sangchul

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice family resort with ocean view. Good breakfast, facility overall. Room and bedding was very comfortable. Only one thing is it's little far from the main shopping mall. Other than that, it's a recommendable resort hotel for a few days relaxation.
Stayed 3 nights in Jan 2024

8/10 Good

Kerry

Liked: Cleanliness, staff & service, amenities
Wifi was down one day
Stayed 3 nights in Feb 2024

10/10 Excellent

Ai Cheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort ! Front desk staffs are friendly and polite. The only area requires improvement is the breakfast ..layout and quality of ingredients. Overall, service staffs are attentive and helpful!
Stayed 3 nights in Jan 2024

6/10 Okay

Sasikaran

Travelled with family
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Bassam

Travelled with family
The friendly staff and services provided was great, definitely would come back to visit
Stayed 7 nights in Jan 2024

10/10 Excellent

Jose Leonel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Aram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Amazing hotel.
Stayed 2 nights in Dec 2023

8/10 Good

Chi Shen

Stayed 1 night in Dec 2023

10/10 Excellent

Ingrid

Stayed 5 nights in Nov 2023

8/10 Good

EE LING

Travelled with family
Liked: Staff & service
The towel sticks with hairs , curtains with blood stains
Stayed 1 night in Nov 2023

10/10 Excellent

Sung-June

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many hotels do the mistake of putting the fridge which is overheating inside the closet, and what it does is that the refrigerator does not get cold enough. So, what I did was to put the refrigerator out of the closet so that the drinks inside could get cold enough. It is not only your hotel, but many hotels does the same mistake and it seems you dont care wether or not inside the refrigerator can get cold or not.
Stayed 2 nights in Nov 2023