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DoubleTree Resort by Hilton Hotel Penang

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Exterior
2 outdoor pools, open 6:00 AM to 10:00 PM, free pool cabanas
2 outdoor pools, open 6:00 AM to 10:00 PM, free pool cabanas
2 outdoor pools, open 6:00 AM to 10:00 PM, free pool cabanas
Presidential Suite, 1 King Bed, Terrace | Balcony

Overview of DoubleTree Resort by Hilton Hotel Penang

DoubleTree Resort by Hilton Hotel Penang

5.0 star property

4.1/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
56 Jalan Low Yat, Batu Ferringhi, George Town, Penang, 11100

Explore the area

  • Popular LocationTeddyVille Museum1 min walk
  • Popular LocationFerringgi Beach7 min drive
  • Popular LocationFloating Mosque of Tanjung Bungah18 min drive
  • AirportPenang (PEN-Penang Intl.)43 min drive

Room options

About this area

George Town

Located near the beach, DoubleTree Resort by Hilton Hotel Penang is in Tanjung Bungah, a neighbourhood in George Town. KOMTAR and Kek Lok Si Temple are notable landmarks, and travellers looking to shop may want to visit Gurney Plaza and Gurney Drive. Travelling with kids? Consider PKSA Penang Water Sports Centre, or check out an event or a game at City Stadium.

What's nearby

  • TeddyVille Museum - 1 min walk
  • Ferringgi Beach - 7 min drive
  • Penang Avatar Secret Garden - 11 min drive
  • Floating Mosque of Tanjung Bungah - 18 min drive
  • Tropical Spice Garden - 66 min drive

Getting around

  • Penang Sentral - 53 min drive
  • Penang (PEN-Penang Intl.) - 43 min drive

About this property

DoubleTree Resort by Hilton Hotel Penang

5-star luxury hotel revitalised in 2018 and located in Tanjung Bungah
You can look forward to golfing on site, a poolside bar and a corner/local shop at DoubleTree Resort by Hilton Hotel Penang. Treat yourself to spa services, such as a massage, a facial or a manicure/pedicure. The on-site restaurant, Makan Kitchen, features pool views and international cuisine. Free in-room WiFi is available to all guests, along with a terrace and a coffee shop/cafe.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with free cabanas, sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), tennis courts and valet parking (surcharge)
  • An area shuttle, wedding services and tour/ticket information
  • Luggage storage, multilingual staff and concierge services
  • Guest reviews speak well of the family-friendly amenities, helpful staff and location
Room features
All 316 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches such as free WiFi and desk chairs. Guest reviews say good things about the overall comfort, size rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Arabic, Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MYR 3 per day; includes in/out privileges)
  • Valet parking on site (MYR 30 per stay)
  • Wheelchair-accessible parking available
  • Local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily: MYR 58 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Makan Kitchen
  • The Foodstore
  • Axis Lounge

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre
  • Golf
  • Playground
  • Spa services
  • Tennis

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference centre (4960 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Designated smoking areas
  • Renovated entire property – January 2018

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower

Entertainment

  • 40-inch flat-screen TV
  • TV/satellite channels
  • iPod dock
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 58 per person (approximately)
  • Self-parking fee: MYR 3 per day (in/out privileges)
  • Valet parking fee: MYR 30 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

DoubleTree Resort Hilton Hotel Penang George Town
Doubletree By Hilton Penang
DoubleTree Resort by Hilton Hotel Penang Hotel
DoubleTree Resort by Hilton Hotel Penang George Town
DoubleTree Resort by Hilton Hotel Penang Hotel George Town

Frequently asked questions

Does DoubleTree Resort by Hilton Hotel Penang have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at ?

As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at on 4 Jan 2023 start from RM 280.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree Resort by Hilton Hotel Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree Resort by Hilton Hotel Penang?

Self-parking is available for MYR 3 per day. Valet parking is available for MYR 30 per stay.

What time is check-in at DoubleTree Resort by Hilton Hotel Penang?

Check-in is from 3 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree Resort by Hilton Hotel Penang?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is DoubleTree Resort by Hilton Hotel Penang located?

This family-friendly George Town hotel is located near the beach, within 2 mi (3 km) of TeddyVille Museum and Ferringgi Beach. Gurney Drive and Gurney Plaza are also within 6 mi (10 km).

Can I cancel my reservation for free at DoubleTree Resort by Hilton Hotel Penang and receive a full refund?

Yes, DoubleTree Resort by Hilton Hotel Penang offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree Resort by Hilton Hotel Penang cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 281 out of 665 reviews" "
" "5 - Excellent 42%
Rating 4 - Good. 260 out of 665 reviews" "
" "4 - Good 39%
Rating 3 - Okay. 61 out of 665 reviews" "
" "3 - Okay 9%
Rating 2 - Poor. 42 out of 665 reviews" "
" "2 - Poor 6%
Rating 1 - Terrible. 21 out of 665 reviews" "
" "1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

4.2/5

Property conditions & facilities

4.1/5

Eco-friendliness

3/5 Okay

Sahari Norhana
Travelled with family
Liked: Cleanliness, staff & service
The welcoming cookie is a nice gesture. Very limited parking space. As a guest, we had to park along the roadside during the weekends
Stayed 3 nights in Nov 2022

3/5 Okay

Anizio
Travelled with partner
Liked: Staff & service
When booking with Expedia, I selected an apartment with balcony and high floor. At hotel I was placed in lower floor and the room had a strong smell of mold. After complaining I was given another room, better but far from expectation and price.
Stayed 3 nights in Sep 2022

4/5 Good

Hasnain
Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Beach access
Stayed 2 nights in Aug 2022

4/5 Good

Lau
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice place to stay
Unable to used kid zone due to age restriction.
Stayed 1 night in Aug 2022

2/5 Poor

Lance
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

4/5 Good

Zaini
Travelled with family
Liked: Staff & service, room comfort
Beautiful reunion
We had a total of 4 rooms and my siblings and i had a wonderful reunion. Staff were very friendly and helpful.
Stayed 3 nights in Jul 2022

4/5 Good

Tan Le Ying
Stayed 3 nights in Jul 2022

5/5 Excellent

Eng Twee
Stayed 1 night in May 2022

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, and away from the city.
Comfortable spacious room. Good breakfast and polite and helpful staff. The location is a little out of the way, we had to use Grab so sometimes it took a long time to get a ride from this location. Overall we enjoyed our stay, highly recommend this hotel.
Stayed 8 nights in May 2022

5/5 Excellent

Tan Chong
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel by the beach, easily accessible by public transport and great for families with kids.
Stayed 4 nights in Jun 2022