The Club lounge is too small. It is usually full between 530pm and 7pm. The airconditioning can be improved as it is too warm to cater the evening crowd. I would like to give at least 4.5-Star but due to the Club Lounge I can give only 3-star until the hotel take a serious view from the the 2 points ...
Despite the age of the hotel It was well maintained. Location of the hotel is good with several eateries along the road. Getting around was not a problem as we used Grab and always got a ride within a few minutes.
Good location next to the mall and great hawker center at night. Cons: the sea view was interrupted by the reclamation.
I love the spacious room, the friendly staff and also the car parking. The best part is, the breakfast served is super delicious. The hotel is strategical located in the heart of penang city. I will definetly come again.
Very clean hotel, looks new. Very comfortable during the stay
Location and ease of communication with staffs. Hotel gave coffee but tastes horrible either cream or the coffee of very low quality. I have been to many hotels and this is worst coffee I got. However I like this hotel for overall my stay was good so it is obvious I will come again.
The staff are so friendly and so nice!
Very good. Recommended.
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BEX Travel Malaysia Sdn Bhd, Malaysia Travel License No. KPK 8269, Suite 6-04A, Level 6, The Pinnacle, Persiaran Lagoon, Bandar Sunway, 47500 Subang Jaya, Selangor, Malaysia.