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Shangri-La Rasa Sayang, Penang

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Premium bedding, minibar, in-room safe, desk
On the beach, beach umbrellas, beach volleyball
On the beach, beach umbrellas, beach volleyball
On the beach, beach umbrellas, beach volleyball
2 outdoor pools, pool umbrellas, pool loungers

Overview of Shangri-La Rasa Sayang, Penang

VIP Access

Shangri-La Rasa Sayang, Penang

5.0 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jalan Batu Feringgi, George Town, Penang, 11100

Explore the area

  • Popular LocationFerringgi Beach1 min walk
  • Popular LocationTropical Spice Garden8 min drive
  • Popular LocationFloating Mosque of Tanjung Bungah44 min drive
  • AirportPenang (PEN-Penang Intl.)55 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

George Town

Located in George Town, Shangri-La Rasa Sayang, Penang is near theme parks and on the beach. The area's natural beauty can be seen at Ferringgi Beach and Tropical Spice Garden, while ESCAPE Adventureplay and Entopia by Penang Butterfly Farm are popular local attractions. Travelling with kids? Consider Penang Botanical Gardens and Tropical Fruit Farm. Take the opportunity to explore the area for outdoor excitement like ecotours.

What's nearby

  • Ferringgi Beach - 1 min walk
  • Tropical Spice Garden - 8 min drive
  • ESCAPE Adventureplay - 13 min drive
  • Entopia by Penang Butterfly Farm - 14 min drive
  • Floating Mosque of Tanjung Bungah - 44 min drive

Getting around

  • Penang Sentral - 57 min drive
  • Penang (PEN-Penang Intl.) - 54 min drive

About this property

Shangri-La Rasa Sayang, Penang

5-star luxury resort by the ocean
9 holes of golf, a round-trip airport shuttle and a terrace are just a few of the amenities provided at Shangri-La Rasa Sayang, Penang. This resort is a great place to bask in the sun with a beachfront location, beachfront dining and beach umbrellas. Treat yourself to a detox wrap, a body scrub or aromatherapy at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature international cuisine and ocean views. Yoga classes are offered at the gym; other things to do include beach volleyball. In addition to mini golf and a garden, guests can connect to free in-room WiFi.
Other perks at this resort include:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking and extended parking
  • Continental breakfast (surcharge), 3 outdoor tennis courts and limo/town car service
  • Express check-out, a gift shop and meeting rooms
  • Guest reviews speak well of the breakfast, helpful staff and location
Room features
All 304 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with deep-soaking baths and bidets
  • 32-inch LCD TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 89 per person
  • 3 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Spice Market Cafe
  • Pinang Restaurant & Bar
  • Feringgi Grill

Things to do

  • 9 holes of golf
  • 2 outdoor pools
  • 3 outdoor tennis courts
  • Beach volleyball
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Mini golf
  • Playground
  • Sauna
  • Hot tub
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf lessons
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests age 16 and older booked in Rasa Wing guestrooms have access to the Rasa Wing pool.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 180.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: MYR 89 per person (approximately)
  • Rollaway bed fee: MYR 180.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transport to and from this property
Guests under 16 years old are not allowed in the swimming pool, and guests under 12 years old are only allowed in the swimming pool, health club and fitness facility with adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Rasa Sayang
Rasa Sayang Resort
Shangri-La's Rasa Sayang
Shangri-La's Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort Penang George Town
Rasa Sayang Penang
Shangri Las Rasa Sayang Hotel
Shangri Las Rasa Sayang Resort
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Shangri-La's Rasa Sayang Penang George Town
Shangri-La’s Rasa Sayang Penang
Shangri-La’s Rasa Sayang
Shangri La Rasa Sayang Penang
Shangri La Rasa Sayang, Penang
Shangri-La Rasa Sayang, Penang Resort
Shangri-La Rasa Sayang, Penang George Town
Shangri La's Rasa Sayang Resort Spa Penang
Shangri-La Rasa Sayang, Penang Resort George Town

Frequently asked questions

Does Shangri-La Rasa Sayang, Penang have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at ?

As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at on 14 Dec 2022 start from RM 830.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Rasa Sayang, Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Rasa Sayang, Penang?

Self-parking and extended parking are free at this property.

What time is check-in at Shangri-La Rasa Sayang, Penang?

Check-in is from 3:00 PM - 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Shangri-La Rasa Sayang, Penang?

Checkout is at noon.

Does Shangri-La Rasa Sayang, Penang provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Shangri-La Rasa Sayang, Penang located?

Nestled on the beach, this George Town resort is within 3 mi (5 km) of Ferringgi Beach and Tropical Spice Garden. ESCAPE Adventureplay and Entopia by Penang Butterfly Farm are also within 6 mi (10 km).

Overall score and ratings

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1000 reviews" "
" "10 - Excellent 64%
Rating 8 - Good. 266 out of 1000 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 60 out of 1000 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 22 out of 1000 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 14 out of 1000 reviews" "
" "2 - Terrible 1%

9.1/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Biwu
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly and helpfully.

10/10 Excellent

Louis Ka Sun
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle bus services not adequate.
Stayed 3 nights in Nov 2022

10/10 Excellent

Wazira
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel good service
Stayed 3 nights in Nov 2022

10/10 Excellent

Brian
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful resort, so we’ll maintained, cleans manicured. The staff are so kind and hospitable.
Stayed 2 nights in Oct 2022

8/10 Good

Warren, Singapore
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was very friendly and hospitable at all levels including housekeeping staff. The hotel, the pool, the grounds, and the beach are very clean and well-kept. The breakfast buffet was excellent with lots of choices, and again a very friendly and attentive staff. My biggest complaint is that they still list shuttle service to the airport and to the Georgetown area. All shuttle services have been discontinued. They offer a very expensive limo service only, or they tell you to use your own ride-share app and to book your own transport. We knew this hotel was far away and remote, but we chose it because Expedia says they have free shuttle service to the airport. We needed to go to the airport and back twice during our stay. And we went to Georgetown twice too. I feel like the hotel and Expedia need to update their listings. For the price, if we had known, we probably would have stayed somewhere nearer to where we needed to go.
Stayed 3 nights in Oct 2022

10/10 Excellent

Andrew
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2022