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"Hotel Jen Georgetown is a good hotel and ideal for tourists who want to visit the Georgetown area in Penang. The rooms are clean and tidy, although the exterior of the hotel looks old but the interior looked like it was renovated as it seemed pretty new and kept in good condition."

"Nice hotel by the beach, easily accessible by public transport and great for families with kids."

"The hotel staffs are very friendly. Hotel room is nice. Environment is quiet and relaxing. Must give this hotel a try. Highly recommended."

"Their Laundry services STILL not operating. Create problem for Hotel guest to get their clothes clean n pressing."

"Our second family holiday to the awesome resort and still so much fun and welcoming service. Only comment is the rooms/ bathrooms are due a refresh."

"Overall need to improve in condition of rating."

"I love the older architecture, and the rooms have a very good feel about them and the view of the see from the balcony . The only slight issue was the getting drinks and food to the pool.. seem to take a long time and the wrong wine came out."

"Value for money. Hotel is pretty new and the room is very comfortable. Bed was very comfortable. Needs to improve on service of reception and house keeping. During check-in, I was not informed on where to take my breakfast and the timing. I had to remind her that breakfast is included then she informed ..."

"We had a rental car and parking was easy. There were several interesting things to do: Batik Factory; Spice Garden; Nutmeg Factory; National Park (but it was still closed) all within an easy (windy roads) drive."

"cleanliness"