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Hard Rock Hotel Penang

Photo gallery for Hard Rock Hotel Penang

Exterior
Aerial view
Studio Suite, 1 King Bed, Sea View | 1 bedroom, minibar, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Reception

Overview of Hard Rock Hotel Penang

Hard Rock Hotel Penang

5.0 star property
8.6 out of 10 Excellent
8.6/10 Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Batu Ferringhi Beach, George Town, Penang, 11100

Explore the area

  • Popular LocationFerringgi Beach8 min walk
  • Popular LocationBatu Feringghi Night Market11 min walk
  • Popular LocationTeluk Bahang Beach8 min drive
  • AirportPenang (PEN-Penang Intl.)57 min drive

Room options

About this area

George Town

Located in George Town, Hard Rock Hotel Penang is on the beach. Penang Toy Museum and TeddyVille Museum are cultural highlights, and some of the area's landmarks include Penang Hill and Kek Lok Si Temple. Travelling with kids? Consider Penang Cultural Center, or check out an event or a game at City Stadium. Take the opportunity to explore the area for outdoor excitement like mountain biking.
Visit our George Town travel guideOpens in a new window
View more Resorts in George TownOpens in a new window
Map

What's nearby

  • Ferringgi Beach - 8 min walk
  • Batu Feringghi Night Market - 11 min walk
  • Teluk Bahang Beach - 8 min drive

Getting around

  • Penang Sentral - 58 min drive
  • Penang (PEN-Penang Intl.) - 57 min drive

Restaurants

  • Frandy Beach Bar - 8 min walk
  • Ferringhi Garden - 8 min walk
  • La Veranda Coffee House - 4 min walk
  • Pak Mid Cafe - 2 min walk
  • D'Syekira Tomyam - 9 min walk

About this property

Hard Rock Hotel Penang

5-star luxury resort by the sea
Take advantage of free water park access, a nightclub and a swim-up bar at Hard Rock Hotel Penang. This resort is a great place to bask in the sun with a white sand beach, beach cabanas and a beach bar. Indulge in a body treatment, a hot stone massage and a body scrub at Rock Spa, the on-site spa. Enjoy Asian cuisine and a poolside location at the two on-site restaurants. In addition to a poolside bar and a cafe, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with a swim-up bar
  • Free self-parking
  • Limo/town car service, continental breakfast (surcharge) and bike hire
  • A lift, a front desk safe and concierge services
  • Guest reviews give good marks for the family-friendly amenities, pool and helpful staff
Room features
All 250 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and bidets
  • 50-inch LED TVs with satellite channels and DVD players
  • Electric kettles, daily housekeeping and desks

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–11 AM: MYR 56 for adults and MYR 28 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Starz Diner
  • Pizzeria
  • Hard Rock Cafe Penang
  • Lobby Bar

Things to do

  • Bike rentals
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Reflexology
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 50-inch LED TV
  • DVD player
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers

Similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 185.6 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MYR 56 for adults and from MYR 28 for children
  • Rollaway bed fee: MYR 185.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's Kids Club is open only to children ages 4-12 years old.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hard Rock Hotel Penang
Hard Rock Hotel Penang George Town
Penang Hard Rock Hotel
Hard Rock Penang George Town
Hard Rock Hotel Penang Batu Ferringhi
Hard Rock Hotel Penang Resort
Hard Rock Hotel Penang George Town
Hard Rock Hotel Penang Resort George Town

Frequently asked questions

Does Hard Rock Hotel Penang have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hard Rock Hotel Penang?

As of 5 Jun 2023, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Penang on 19 Jun 2023 start from RM 426.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hard Rock Hotel Penang?

Self-parking is free at this property.

What time is check-in at Hard Rock Hotel Penang?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Hard Rock Hotel Penang?

Checkout is at noon.

Where is Hard Rock Hotel Penang located?

Nestled on the beach, this George Town resort is within a 15-minute walk of Ferringgi Beach and Batu Feringghi Night Market. Tropical Spice Garden and Eden Parade Shopping Centre are also within 1 mile (2 km).

Hard Rock Hotel Penang Reviews

Hard Rock Hotel Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 481 out of 1000 reviews" "
" "10 - Excellent 48%
Rating 8 - Good. 386 out of 1000 reviews" "
" "8 - Good 39%
Rating 6 - Okay. 91 out of 1000 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 22 out of 1000 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 20 out of 1000 reviews" "
" "2 - Terrible 2%

8.7/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

4/10 Poor

Sameerah

Disliked: Cleanliness
Stayed 3 nights in May 2023

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for holidays!
Stayed 4 nights in May 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and house keeping was prompt to our request.
Stayed 2 nights in Apr 2023

10/10 Excellent

Edwin

Stayed 3 nights in Mar 2023

10/10 Excellent

akeel amjid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful environment with family to enjoy and relax. Kids love the water slides & pool area
Stayed 3 nights in Feb 2023

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience here and got to know many of the staff as they are helpful and very knowledgeable always ready to assist. We highly recommend this hotel.
Stayed 3 nights in Feb 2023

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023

10/10 Excellent

Shareefah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Positive - clean - great service and staff - safe To be improved - no spoons/ stirrers - no tea - only 2 cups for our room that we booked for 3 pax
Stayed 5 nights in Jan 2023

10/10 Excellent

Nor Anuar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool
Stayed 1 night in Jan 2023

6/10 Okay

Peng Chon

Travelled with partner
Liked: Cleanliness
I booked a sea view room. But surprisingly it face the swimming pool as well. And the music is so loud since 9am. Kids shouting, perhaps the sound acoustic could be better. Breakfast department is utterly disappointing. Staffs are no manner, rude, no mask, dirty, choices are limited. Room is acceptable, the build in heater is not functioning well. Sometimes hot and sometimes cold. After all not worth the price.
Stayed 1 night in Jan 2023

General hotel information

Hotel location
George Town
Star rating
5 star property
Nearest airport
Penang (PEN-Penang Intl.)
Accommodation type
Resorts
Nearby landmarks
Penang City Hall, KOMTAR, Queensbay Mall