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Hard Rock Hotel Penang

Photo gallery for Hard Rock Hotel Penang

Exterior
On the beach, white sand, beach cabanas, sun-loungers
Outdoor pool
Waterslide
Outdoor pool

Overview of Hard Rock Hotel Penang

Hard Rock Hotel Penang

5.0 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Batu Ferringhi Beach, George Town, Penang, 11100

Explore the area

  • Popular LocationFerringgi Beach1 min walk
  • Popular LocationESCAPE Adventureplay9 min drive
  • Popular LocationTropical Spice Garden22 min drive
  • AirportPenang (PEN-Penang Intl.)59 min drive

Room options

About this area

George Town

Located in George Town, Hard Rock Hotel Penang is on the beach. Muka Head Lighthouse and Georgetown UNESCO Historic Site are local landmarks, and some of the area's attractions include ESCAPE Adventureplay and Entopia by Penang Butterfly Farm. Travelling with kids? Consider PKSA Penang Water Sports Centre, or check out an event or a game at City Stadium. Take the opportunity to explore the area for outdoor excitement like mountain biking.
Visit our George Town travel guideOpens in a new window
View more Resorts in George TownOpens in a new window
Map

What's nearby

  • Ferringgi Beach - 1 min walk
  • ESCAPE Adventureplay - 9 min drive
  • Entopia by Penang Butterfly Farm - 10 min drive
  • Tropical Spice Garden - 22 min drive
  • Floating Mosque of Tanjung Bungah - 55 min drive

Getting around

  • Penang Sentral - 61 min drive
  • Penang (PEN-Penang Intl.) - 57 min drive

About this property

Hard Rock Hotel Penang

5-star luxury resort by the sea
Take advantage of free water park access, a nightclub and a swim-up bar at Hard Rock Hotel Penang. This resort is a great place to bask in the sun with a white sand beach, beach cabanas and a beach bar. Indulge in reflexology, a body wrap and a deep-tissue massage at Rock Spa, the on-site spa. Enjoy Asian cuisine and a poolside location at the two on-site restaurants. In addition to a poolside bar and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool, with a swim-up bar
  • Free self-parking
  • Continental breakfast (surcharge), bike hire and limo/town car service
  • Luggage storage, meeting rooms and a front desk safe
  • Guest reviews give good marks for the family-friendly amenities, pool and helpful staff
Room features
All 250 rooms boast comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
More amenities include:
  • Bathrooms with rainfall showers and bidets
  • 50-inch LED TVs with satellite channels and DVD players
  • Electric kettles, daily housekeeping and desks

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–11 AM: MYR 56 for adults and MYR 28 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 beach bar, 1 swim-up bar, 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Starz Diner
  • Pizzeria
  • Hard Rock Cafe Penang

Things to do

  • Bike rentals
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Reflexology
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 50-inch LED TV
  • DVD player
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: MYR 56 for adults and MYR 28 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's Kids Club is open only to children ages 4-12 years old.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hard Rock Hotel Penang
Hard Rock Hotel Penang George Town
Penang Hard Rock Hotel
Hard Rock Penang George Town
Hard Rock Hotel Penang Batu Ferringhi
Hard Rock Hotel Penang Resort
Hard Rock Hotel Penang George Town
Hard Rock Hotel Penang Resort George Town

Frequently asked questions

Does Hard Rock Hotel Penang have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at on 5 Dec 2022 start from RM 590.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hard Rock Hotel Penang?

Self-parking is free at this property.

What time is check-in at Hard Rock Hotel Penang?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Hard Rock Hotel Penang?

Checkout is at noon.

Where is Hard Rock Hotel Penang located?

Nestled on the beach, this George Town resort is within a 15-minute walk of Ferringgi Beach and Batu Feringghi Night Market. Tropical Spice Garden and Eden Parade Shopping Centre are also within 1 mile (2 km).

Can I cancel my reservation for free at Hard Rock Hotel Penang and receive a full refund?

Yes, Hard Rock Hotel Penang offers free cancellation on select room rates, because flexibility matters! Please refer to Hard Rock Hotel Penang cancellation policy on our site for more details about any exclusions or requirements.

Hard Rock Hotel Penang Reviews

Hard Rock Hotel Penang Reviews

Overall score and ratings

8.6

Excellent

How we verify reviews
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information
Rating 10 - Excellent. 475 out of 997 reviews" "
" "10 - Excellent 48%
Rating 8 - Good. 394 out of 997 reviews" "
" "8 - Good 40%
Rating 6 - Okay. 89 out of 997 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 20 out of 997 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 19 out of 997 reviews" "
" "2 - Terrible 2%

8.7/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Krishnan Lalitha
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room and area around. Walking distance to a wonderful view of the sea. Walking distance to shops. Had super good time with Hotel's live band show and also in the Cafe. There is bus top just outside the hotel. Very convenient to go anywhere around Penang. Just RM2.70 to go town. Breakfast was nice with hot beverages. Came with my husband. Will definitely plan a trip here again with my kids. Wonderful place to be especially if you have young/teenage kids.
Stayed 2 nights in Oct 2022

10/10 Excellent

Azmin, Petaling Jaya
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was perfect...hotel expereince was good
Stayed 2 nights in Aug 2022

8/10 Good

CHRIS
Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with young kids. Disappointed that alternative milk (soy) not available for coffee or breakfast.
Stayed 4 nights in Oct 2022

10/10 Excellent

Krishnadas
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One if the best hotels i have stayed in terms of food ,service, pool,
Stayed 2 nights in Sep 2022

10/10 Excellent

WANG BEE
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Aug 2022

10/10 Excellent

Janice
Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Children have a wonderful holiday in the hotel with the splash pool and kids club. Definitely will come back again.
Stayed 1 night in Aug 2022

6/10 Okay

Rabeh, Madinah
Travelled with family
Liked: Staff & service
Very old building and noise, the swimming pool dirty, all my kids get sick from it. also swimming area for kids open to adult area, some kids drowned in the pool.
Stayed 3 nights in Aug 2022

10/10 Excellent

Kok-Wah
Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Good place for families. My kids really enjoyed the facilities.
Stayed 2 nights in Aug 2022

8/10 Good

Sui Yow
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Good service
Stayed 2 nights in Aug 2022

8/10 Good

Hyeyoung
Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
As they dont take deposit, my family had to pay per each use at a bar, poolside restaurant and so on. Would be better to give an option to its customers if they take deposit and let us deduct out spendings from it for convenience.
Stayed 2 nights in Aug 2022

General hotel information

Hotel location