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PARKROYAL Penang Resort

Photo gallery for PARKROYAL Penang Resort

Property amenity
On the beach, white sand, beach towels, beach massages
On the beach, white sand, beach towels, beach massages
Indoor spa tub
Outdoor pool, pool umbrellas, pool loungers

Overview of PARKROYAL Penang Resort

UNESCO Sustainable Travel Pledge

PARKROYAL Penang Resort

4.5 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Batu Ferringhi Beach, Batu Ferringhi, George Town, Penang, 11100

Explore the area

  • Popular LocationFerringgi Beach4 min walk
  • Popular LocationFloating Mosque of Tanjung Bungah5 min drive
  • Popular LocationTropical Spice Garden32 min drive
  • AirportPenang (PEN-Penang Intl.)57 min drive

Room options

About this area

George Town

Located in George Town, PARKROYAL Penang Resort is near theme parks and on the beach. Penang Toy Museum and Ibox Museum of Glass Penang are cultural highlights, and some of the area's landmarks include Muka Head Lighthouse and Georgetown UNESCO Historic Site. Travelling with kids? Consider PKSA Penang Water Sports Centre, or check out an event or a game at City Stadium. Parasailing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and horse riding nearby.

What's nearby

  • Ferringgi Beach - 4 min walk
  • Floating Mosque of Tanjung Bungah - 5 min drive
  • Entopia by Penang Butterfly Farm - 5 min drive
  • ESCAPE Adventureplay - 9 min drive
  • Tropical Spice Garden - 32 min drive

Getting around

  • Penang Sentral - 58 min drive
  • Penang (PEN-Penang Intl.) - 55 min drive

About this property

PARKROYAL Penang Resort

4.5-star luxury hotel, rejuvenated in 2018
Take advantage of a poolside bar, a terrace and a coffee shop/cafe at PARKROYAL Penang Resort. With a white sand beach, beachfront dining and beach massages, this hotel is the perfect place to soak up some sun. Treat yourself to a facial, a body treatment or a deep-tissue massage at St. Gragory Spa, the on-site spa. Enjoy Italian cuisine, ocean views, and a poolside location at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks include:
  • An outdoor pool with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), bike hire and massage treatment rooms
  • A 24-hour front desk, a gift shop and smoke-free property
  • Guest reviews give top marks for the location
Room features
All 309 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Blackout curtains and slippers
  • LED TVs with cable channels
  • Free infant beds, electric kettles and daily housekeeping

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 65.65 for adults and MYR 33.95 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Cinnamon Asian Kitchen
  • Gustoso
  • Gustoso By The Beach
  • Javana Lounge
  • Sunset Bar

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 9

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • No plastic drinking straws
  • Renovated entire property – January 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 12:30 AM
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to December 31 2022 (dates subject to change):
  • Spa
The property will be renovating from 9 February 2022 to 31 December 2022 (completion date subject to change). The following areas are affected:
  • Spa
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 130.00 per stay.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 65.65 for adults and MYR 33.95 for children (approximately)
  • Rollaway bed fee: MYR 130.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

PARKROYAL Penang Resort George Town
PARKROYAL Penang Resort
PARKROYAL Resort Penang
Penang PARKROYAL
Penang PARKROYAL Resort
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia Batu Ferringhi
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
PARKROYAL Resort
PARKROYAL Penang George Town
PARKROYAL Penang Resort Hotel
PARKROYAL Penang Resort George Town
PARKROYAL Penang Resort Hotel George Town

Frequently asked questions

Does PARKROYAL Penang Resort have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at on 4 Jan 2023 start from RM 540.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is PARKROYAL Penang Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at PARKROYAL Penang Resort?

Self-parking is free at this property.

What time is check-in at PARKROYAL Penang Resort?

Check-in is from 3:00 PM - 12:30 AM. Late check-in is available during limited hours.

What time is check-out at PARKROYAL Penang Resort?

Checkout is at noon.

Where is PARKROYAL Penang Resort located?

Nestled on the beach, this George Town hotel is within a 5-minute walk of Batu Feringghi Night Market and Ferringgi Beach. Moonlight Bay and Tropical Spice Garden are also within 2 miles (3 km).

Can I cancel my reservation for free at PARKROYAL Penang Resort and receive a full refund?

Yes, PARKROYAL Penang Resort offers free cancellation on select room rates, because flexibility matters! Please refer to PARKROYAL Penang Resort cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.6

Excellent

Rating 10 - Excellent. 465 out of 995 reviews" "
" "10 - Excellent 47%
Rating 8 - Good. 392 out of 995 reviews" "
" "8 - Good 39%
Rating 6 - Okay. 84 out of 995 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 34 out of 995 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 20 out of 995 reviews" "
" "2 - Terrible 2%

8.5/10

Cleanliness

8.7/10

Staff & service

8.9/10

Amenities

8.2/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Excellent

Wayne
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with very efficient service. Only wish would have been to have a bath tub which I was told are only in the higher level suites.
Stayed 1 night in Nov 2022

10/10 Excellent

David, Springfield
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went out of their way to accommodate our special occasion requests. They treated us like royalty! The afternoon tea in the lobby was super -- both the Western and the "nyonya" local delicacies set. The staffers were all welcoming, polite and helpful. We'll surely return whenever we have visitors or need a "staycation" at a beautiful site. It's our favorite hotel on Penang Island!
Stayed 2 nights in Aug 2022

8/10 Good

Wan Sadida
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Amaxing location by the beach. Suitable for a chill getaway with friends and family. We got a room on the highest floor with a very nice seaview.
View from the room balcony
Stayed 1 night in Aug 2022

6/10 Okay

Christopher
Travelled with family
Liked: Cleanliness, staff & service
The AC unit in our property was either on or off and setting a specific temperature made no difference. We spoke to the front desk about this issue and then did send someone to look at the issue, but it was not fixed. For this high end of a property we would expect a temperature settable AC unit.
Stayed 3 nights in Jul 2022

8/10 Good

Meng Choon
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vince
Good location on the Batu Ferringhi stretch, believe the hotel had undergone some updating recently. Breakfast was good with a fair mix of local and western choices. We had a pleasant stay.
Stayed 3 nights in Jul 2022

10/10 Excellent

Elisha
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to relax.
Parkroyal was a comfortable and clean hotel. The staff was friendly the food at the Italian restaurant was very good. The breakfast was worth every penny. Love this place.
Stayed 4 nights in Jul 2022

8/10 Good

Samad
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2022

8/10 Good

S
Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall happy on the stay of this hotel. Good food. Convenient place.
Stayed 4 nights in Jul 2022