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PARKROYAL Penang Resort

Photo gallery for PARKROYAL Penang Resort

Primary image
On the beach, white sand, beach towels, beach massages
On the beach, white sand, beach towels, beach massages
Indoor spa tub
Outdoor pool, pool umbrellas, pool loungers

Overview of PARKROYAL Penang Resort

UNESCO Sustainable Travel Pledge

PARKROYAL Penang Resort

4.5 star property

4.2/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Batu Ferringhi Beach, Batu Ferringhi, George Town, Penang, 11100

Explore the area

  • Popular LocationFerringgi Beach4 min walk
  • Popular LocationTropical Spice Garden2 min drive
  • Popular LocationFloating Mosque of Tanjung Bungah5 min drive
  • AirportPenang (PEN-Penang Intl.)56 min drive

Choose dates to view prices

About this area

George Town

Located in George Town, PARKROYAL Penang Resort is near theme parks and on the beach. The area's natural beauty can be seen at Ferringgi Beach and Penang Hill. Travelling with kids? Consider Penang Cultural Center, or check out an event or a game at City Stadium. Parasailing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby.

What's nearby

  • Ferringgi Beach - 4 min walk
  • Tropical Spice Garden - 2 min drive
  • Floating Mosque of Tanjung Bungah - 5 min drive
  • ESCAPE Adventureplay - 5 min drive
  • Entopia by Penang Butterfly Farm - 5 min drive

Getting around

  • Penang Sentral - 59 min drive
  • Penang (PEN-Penang Intl.) - 56 min drive

About this property

PARKROYAL Penang Resort

Beach spa retreat, walking distance from Ferringgi Beach
Catch some rays at the beach or spend the day relaxing at PARKROYAL Penang Resort's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
PARKROYAL Penang Resort offers 309 accommodations with minibars and a safe. 32-inch LED televisions come with cable channels. Bathrooms include slippers and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

St. Gragory Spa has 1 treatment room. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AMโ€“10:30 AM: MYR 65.65 for adults and MYR 33.95 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Cinnamon Asian Kitchen
  • Gustoso
  • Gustoso By The Beach
  • Javana Lounge
  • Sunset Bar

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 9

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible parking

More

  • Beach towels
  • Renovated entire property โ€“ January 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to December 31 2022 (dates subject to change):
  • Spa
The property will be renovating from 9 February 2022 to 31 December 2022 (completion date subject to change). The following areas are affected:
  • Spa
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 130.00.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 65.65 for adults and MYR 33.95 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

PARKROYAL Penang Resort George Town
PARKROYAL Penang Resort
PARKROYAL Resort Penang
Penang PARKROYAL
Penang PARKROYAL Resort
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang Resort, Malaysia Batu Ferringhi
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
PARKROYAL Resort
PARKROYAL Penang George Town
PARKROYAL Penang Resort Hotel
PARKROYAL Penang Resort George Town
PARKROYAL Penang Resort Hotel George Town

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 457 out of 987 reviews
5 - Excellent 46%
Rating 4 - Good. 391 out of 987 reviews
4 - Good 40%
Rating 3 - Okay. 85 out of 987 reviews
3 - Okay 9%
Rating 2 - Poor. 34 out of 987 reviews
2 - Poor 3%
Rating 1 - Terrible. 20 out of 987 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.3/5

Staff & service

4.5/5

Amenities

4.1/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a rental car and parking was easy. There were several interesting things to do: Batik Factory; Spice Garden; Nutmeg Factory; National Park (but it was still closed) all within an easy (windy roads) drive.
Stayed 2 nights in Jun 2022

3/5 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Cleaning service was bad
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and staff attentive. The staff made our stay enjoyable. One thing of concern, which should not have any bearing on the hotel itself, was the airport transfer service contracted through the hotel. I booked an airport transfer through the hotel after checkout. The driver arrived 30 minutes late on the pick up and on the way to the airport, the driver made a detour to run a personal errand. Fortunately, we factored in extra time to get to the airport early so these delays did not affect our travel at the airport.
Stayed 1 night in May 2022

4/5 Good

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a good stay at Park Royal in Penang. The resort is beautiful and really well maintained, in its outdoor areas. The staff (to name a few Saroar, Salmi, Suriatie) in the lounge, the Italian restaurant and beach bar were fantastic! There are several things that can be worked on. The first room we were given was unfortunately right above the Italian kitchen and hence we were greeted with unpleasant smells of cooking oil whilst on the balcony. We were promptly upgraded after we raised the issue. The cleanliness in the rooms need improvement especially in the bathrooms - the floors and corners were filled with mildew and could use a good scrub/clean. The Cinnamon restaurant food was average and I would not recommend it.
Stayed 2 nights in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and very nicely updated and decorated.
Stayed 3 nights in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room with the nice beach
Stayed 2 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has spacious family rooms, excellent breakfast buffet and a fun water park. The staff are so friendly and their service is excellent. I would definitely recommend this hotel for families.
Stayed 2 nights in Mar 2022

4/5 Good

Liked: Cleanliness, amenities
Stayed 2 nights in Mar 2022

5/5 Excellent

Stayed 3 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022