"Staying for birthday celebration and having a great time with all the upgrade from front desk Cik Fatihah. Keep up your great service and thanks a lot for all the arrangements! #502 Check In:16 July,2024"
"This hotel truly allowed me to have wonderful holiday. The staff were exceptionally kind and courteous . The room was spotless and beautiful view of the city. The location was very convenient. "
"Overall a nice experience for short birthday staycation with my son. Room is on the small side but equipped with all basic amenities needed. Small problem maybe is ants in room after I left donut overnight not securely wrapped. Love the rooftop swimming pool level, small but with nice view of kl city. Lobby area is lovely too, has nice welcoming feel to guest. Reception staff pleasant & with smiles. We would love to come again next time."
"Very cheerful and welcoming staff at check-in. Went over and beyond to make me feel welcome after I upgraded my room. I would even say that they were better than all the 5-star hotels I have stayed in as far as customer care is concerned."
"The location is perfect for visitting many sights...ALL staff are absolutely welcoming and helpful even after you have checked out...very comfortable beds and pillows..
Fabulous breakfast selection"
"Friendly service by the hotel and restaurant staff. Clean and comfortable. The Den room is a bit small if you have alot of luggage , it is best suited for 1 person. Bring your own toiletries (only bath gel, shampoo, and towels provided). Great happy hour deals. "
Harga semalam terendah yang ditemui dalam masa 24 jam lalu berdasarkan penginapan 1 malam untuk 2 orang dewasa. Harga dan ketersediaan adalah tertakluk pada perubahan. Terma tambahan mungkin dikenakan.
Harga semalam terendah yang ditemui dalam masa 24 jam lalu berdasarkan penginapan 1 malam untuk 2 orang dewasa. Harga dan ketersediaan adalah tertakluk pada perubahan. Terma tambahan mungkin dikenakan.
Jimat purata sebanyak 15% pada beribu-ribu hotel apabila anda log masuk
Terokai kawasan luar yang luas di World of Phalaenopsis Orchid Farm, kawasan hijau yang indah di Batang Kali. Lawati kedai-kedai dan pelbagai pilihan tempat makan di kawasan bersantai ini.
"Stayed in Room 2722 (Business Suite) on 21 June 2025 — extremely spacious, spotless, and impeccably maintained. A true 5-star experience. Check-in by Shermin was smooth and professional; she was warm, attentive, and made me feel genuinely welcomed.
High tea was outstanding — far better than Hilton KL — with exceptional service from friendly, attentive staff. Huge compliments to Vicky, who once again went above and beyond. He remembered my pillow preferences and even sent four extra bottles of water without me requesting — an incredible touch showing true dedication to guest comfort.
Special mention to Alice at Shang Palace — exceptional service without pushing upsells, attentive and knowledgeable, making the dining experience very enjoyable. Regret not having the bird’s nest available as it requires 24-hour advance booking.
Check-out was fast and seamless. Breakfast was delicious, with a special mention for the sausages at Lemon Garden — presumably homemade — which, to date, I’ve only seen at Shangri-La. A rare standout in hotel dining!
Swimming pool is small but clean and functional — ideal for a quick dip.
Overall, this stay exceeded all expectations. From front office to housekeeping, every staff member delivered excellence. Special compliments to Sheila from the call center and Mia from reservations — both were extremely helpful, knowledgeable, and proactive.
Highly commendable team. Shangri-La truly remains a benchmark for world-class hospitality.
"
"1. Loved the room & the view
2. I had requested a smoking room in my reservations & even sent a message to remind. I received an email back saying allocation is based on availability.
But during check-in I was informed that the whole hotel is non-smoking. Would be good if I was informed of this prior so I can manage expectations. "
"Property start to rundown. Used living room restaurant for breakfast and high tea. It is not great, foods are not fresh, no service attitude. Table and placemat are not clean properly. Room phone are not working even after told the front desk, hence not able to order IRD. "
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
10/10 Cemerlang
"It was an amazing stay. Everything was excellent, location in bukit bintang where everything is at your door step, breakfast, staff, cleanliness. Attention to details. Recommended hotel if you intend to travel to kuala lumpur. "
"Everything is good, just the lightnings in the bathroom are a bit too dark, the eperation of tv was clearly instructed, it cause a few calls and a visit by the mainrenance team, can be avoided by just a short instructions note the room.
8.5 out of 10!"
"The stay was perfect. Really located in the heart of city centre. Easy to get food as lots of cafe and restaurants nearby. The hotel staff were very friendly."
Pullman Kuala Lumpur City Centre Hotel & Residences
4/10 Lemah
"doesn't match the 5-star hotel status. Only 2 lines for check in, where 1 line is for priority members, and both lines wait for their turn for approximately 10-15mins each guests.
I do not know why check in takes this long.
When it is my turn, it is the same, where the staff just stares into the computer for 10 mins.
Furthermore, any requests that were made before my arrival was not noted although the staff has remarked that she will put a note on my booking. None of the staff found any notes for my booking.
Room is also dusty, and the toiletries tray is full of dust.
I will not stay here again."
Jika saya perlu membatalkan tempahan hotel saya di Batang Kali, adakah saya akan menerima bayaran balik?
Ya! Kebanyakan tempahan bilik hotel dibayar balik sepenuhnya jika dibatalkan sebelum tarikh akhir pembatalan hartanah, yang kebiasaannya dalam tempoh 24 atau 48 jam sebelum tarikh daftar masuk anda. Jika anda telah menempah tempahan yang tidak boleh dibayar balik, anda mungkin masih dapat melakukan pembatalan dan mendapat bayaran balik dalam tempoh 24 jam selepas anda melakukan tempahan. Tapis carian anda mengikut boleh dibayar semula sepenuhnya untuk mencari tawaran hotel yang fleksibel di Batang Kali.
Pengunjung pasti akan menikmati keunikan Batang Kali yang termasuk membeli-belah, restoran dan taman. Terdapat 2779 buah hotel dan penginapan lain di kawasan sekitar. Ketahui lebih lanjut tentang Batang Kali.
Apakah cara terbaik untuk bersiar-siar di Batang Kali?
Jika anda ingin menjelajah di luar kawasan ini, naiki kereta api dari Stesen Kereta Api Batang Kali. Jika anda ingin meneroka kawasan ini, anda mungkin ingin menyewa kereta di Batang Kali untuk perjalanan anda.
Bagaimanakah cuaca di Batang Kali?
Bulan-bulan yang paling panas biasanya Mac dan Februari dengan purata suhu 26°C, manakala bulan-bulan paling sejuk ialah Januari dan Februari dengan purata suhu 25°C
Bulan paling banyak salji turun di Batang Kali ialah November, Disember, April dan Oktober, dengan setiap bulan menunjukkan purata taburan sebanyak 325 inci.