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Resorts World Awana

Photo gallery for Resorts World Awana

Exterior
Lobby lounge
Property grounds
Club Suite | Desk, bed sheets
Shopping centre

Overview of Resorts World Awana

Resorts World Awana

4.0 star property
7.0 out of 10 Good
7.0/10 Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
Map
KM13, Genting Highlands, Genting Highlands, Pahang, 69000

Explore the area

  • Popular LocationGenting Highlands Premium Outlets8 min walk
  • Popular LocationGenting Strawberry Leisure Farm5 min drive
  • Popular LocationChin Swee Cave Temple9 min drive
  • AirportSubang (SZB-Sultan Abdul Aziz Shah)58 min drive

Room options

About this area

Genting Highlands

Resorts World Awana is located in Genting Highlands. Arena of Stars and Orang Asli Museum are cultural highlights, and some of the area's activities can be experienced at Genting Skyway and La Santé Spa. Genting SkyWorlds Theme Park and Happy Bee Farm & Insect World are also worth visiting. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the resort's quiet location.
Visit our Genting Highlands travel guideOpens in a new window
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Map

What's nearby

  • Genting Highlands Premium Outlets - 8 min walk
  • Genting Strawberry Leisure Farm - 5 min drive
  • Genting Skyway - 6 min drive
  • Chin Swee Cave Temple - 9 min drive
  • Sky Venture Wind Tunnel - 11 min drive

Getting around

  • Batang Kali Station - 27 min drive
  • Kuala Lumpur International Airport (KUL) - 86 min drive

Restaurants

  • The Coffee Bean & Tea Leaf @ Genting Premium Outlets - 11 min walk
  • Dome Café @ Genting Premium Outlets - 9 min walk
  • Starbucks - 10 min walk
  • Pao Xiang Bah Kut Teh - 10 min walk
  • The Chicken Rice Shop - 9 min walk

About this property

Resorts World Awana

4-star resort
You can look forward to 18 holes of golf, a poolside bar and a corner/local shop at Resorts World Awana. Enjoy a poolside location and more at the two on-site restaurants. Enjoy the gym, as well as activities such as archery. Stay connected with free WiFi in public areas, and guests can find other amenities, such as 3 cafes and a garden.
You'll also find perks such as:
  • An outdoor pool
  • Limo/town car service, buffet breakfast (surcharge) and a free local area shuttle
  • 3 outdoor tennis courts, self-parking (surcharge) and a gift shop
  • ATM/banking services, a front desk safe and wedding services
  • Guest reviews say great things about the location
Room features
All 410 rooms have comforts such as air conditioning, as well as amenities such as free bottled water. Guests reviews say good things about the spacious rooms at the property.
Extra conveniences in all rooms include:
  • Free toiletries and hairdryers
  • 32-inch TVs with premium channels
  • Mini fridges, electric kettles and ceiling fans

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 28 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (MYR 18.00 per day)
  • Free local area shuttle
  • Free casino shuttle
  • Free theme park shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 36.00 for adults and MYR 18.00 for children
  • 2 restaurants and 3 coffee shops
  • 1 poolside bar

Restaurants on site

  • Flavours Cafe

Things to do

  • 24-hour pool access
  • 18 holes of golf
  • 3 outdoor tennis courts
  • Archery
  • Fitness centre
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free theme park shuttle
  • Corner/local shop
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • BBQ grill(s)
  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Accessible bath
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge

More

  • Desk
  • Phone

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 28 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
The Genting Highlands Theme Park will be closed for renovation until further notice.

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 36.00 for adults and from MYR 18.00 for children
  • Covered self-parking fee: MYR 18.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

24-hour pool access
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Awana Genting Highlands
Resorts World Genting Awana Hotel Genting Highlands
Awana Hotel Genting Highlands
Hotel Awana
Awana Genting Highlands Hotel Genting Highlands
Awana Resort Genting Highlands
Awana Genting Highlands Hotel
Resorts World Genting Awana Hotel
Resorts World Genting Awana Genting Highlands
Resorts World Genting Awana
Resorts World Awana Resort Genting Highlands
Resorts World Awana Resort
Resorts World Awana Genting Highlands
Awana Hotel
Resorts World Awana Resort
Resorts World Awana Genting Highlands
Resorts World Awana Resort Genting Highlands

Frequently asked questions

Does Resorts World Awana have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

Is Resorts World Awana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Resorts World Awana?

Self-parking is available for MYR 18.00 per day.

What time is check-in at Resorts World Awana?

Check-in is from 3 PM - midnight. After-hours check-in is not available.

What time is check-out at Resorts World Awana?

Checkout is at noon.

Where is Resorts World Awana located?

Situated in Genting Highlands, this golf resort is 0.4 mi (0.7 km) from Genting Highlands Premium Outlets and within 3 miles (5 km) of Genting Strawberry Leisure Farm and Genting Skyway. Happy Bee Farm & Insect World is 2.6 mi (4.2 km) away.

Resorts World Awana Reviews

Resorts World Awana Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 150 out of 845 reviews" "
" "10 - Excellent 18%
Rating 8 - Good. 340 out of 845 reviews" "
" "8 - Good 40%
Rating 6 - Okay. 227 out of 845 reviews" "
" "6 - Okay 27%
Rating 4 - Poor. 74 out of 845 reviews" "
" "4 - Poor 9%
Rating 2 - Terrible. 54 out of 845 reviews" "
" "2 - Terrible 6%

7.0/10

Cleanliness

7.0/10

Staff & service

6.9/10

Amenities

6.6/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

10/10 Excellent

Nio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in May 2023

2/10 Terrible

Peter

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Whilst I do like Resorts World Awana, my enjoyable experience quickly became extremely painful due to the Car Park situation. Upon returning to the Car Park at around 3am, I had no option but to use touch-n-go to access the carpark (no alternative option as I'm not a "gold" RW member). The next day, I realized that my TnG balance was RM 6 short of the required balance. Seeking a solution, the staff was extremely unhelpful. The solution was to do a 90min round-trip to the Premium Outlets (via bus shuttle at 1hr intervals) to top-up the card at 7-11 and retrieve the car, as no other option was seemingly available. Since we wanted to use the car immediately, we ended up walking to 7-11, which is a painful uphill journey. Overall, this put a huge dampener on the experience, and is frankly terrible customer support and a lousy customer experience. If your hotel car-park ONLY takes TnG, at least have some reasonable option for top-up, or an alternative way to help customers retrieve their car in emergencies (e.g., cash). This whole thing was really dumb and unacceptable
Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the money
For the price paid I expected more. I had an executive room but it wasn't that glamorous and to get hot water in the shower you had to turn the knob in the cold direction which was confusing.
Stayed 1 night in Jan 2023

8/10 Good

MOHD SHAHRIN BIN

Stayed 2 nights in Jan 2023

8/10 Good

Jesslin

Stayed 2 nights in Dec 2022

8/10 Good

Abhijeet, Singapore

Travelled with family
Liked: Cleanliness
Staff & Service should be better

8/10 Good

Kate

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room is clean and spacious but pillow is too slow; personal view. Enjoyed the cool air, may consider Awana again when next visit Genting.

6/10 Okay

Devaprasad

Travelled with family
Disliked: Staff & service, amenities
Weather was a pleasant surprise.

8/10 Good

Fumito

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious & clean room. Transport to Outlet is available. But frequency & capacity of transport bus was limited. Ordered Aglio Olio pasta at the restaurant located in opposition of reception. It was too spicy. Nevertheless, overall evaluation was good. V

10/10 Excellent

rabhi

Stayed 1 night in Jan 2023

General hotel information

Hotel location
Genting Highlands
Star rating
4 star property
Nearest airport
Subang (SZB-Sultan Abdul Aziz Shah)
Accommodation type
 Resort
Nearby landmarks
Genting Highlands Premium Outlets, Genting Strawberry Leisure Farm, Chin Swee Cave Temple