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Grand Ion Delemen Hotel

5.0 star property
Luxury hotel with fitness centre and 24-hour front desk

Choose dates to view prices

Photo gallery for Grand Ion Delemen Hotel

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Living area
Indoor pool
Aerial view

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Gym
  • Pool
  • Laundry
  • Housekeeping
The current price is RM181
RM209 total
includes taxes & fees
20 May - 21 May

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 2 Bedrooms

Living area

Apartment, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
2 bedrooms
Rainfall showerhead
Private bathroom
Bathrobes
  • 62 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Premier Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Premier Twin Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Penthouse

Living area

Penthouse

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
3 bedrooms
Rainfall showerhead
2 bathrooms
Bathrobes
  • Sleeps 6
  • 1 Queen Bed, 1 Single Bed and 1 King Bed

View all photos for Premier Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Premier Double Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Living room

Suite, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
  • 65 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Living area

Family Suite

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Rainfall showerhead
Private bathroom
Bathrobes
  • 65 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Suite

Living area

Suite

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Living area

Suite, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
2 bedrooms
  • 94 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Suite

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Separate bedroom
Bathrobes
Hairdryer
Private bathroom
  • 65 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 3 Bedrooms

Living area

Suite, 3 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
3 bedrooms
  • 126 sq m
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Deluxe Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Rainfall showerhead
Private bathroom
Bathrobes
Bidet
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Jalan Ion Delemen 1, Genting Highlands, 69000

What's nearby

  • Skytropolis Indoor Theme Park - 9 min drive - 4.8 km
  • Genting SkyWorlds Theme Park - 9 min drive - 4.7 km
  • Arena of Stars - 9 min drive - 5.0 km
  • First World Plaza - 11 min drive - 5.7 km
  • Genting Highlands Premium Outlets - 18 min drive - 10.2 km

Getting around

  • Batang Kali Station - 45 min drive
  • Kuala Lumpur International Airport (KUL) - 114 min drive

Restaurants

  • ‪Starbucks - ‬11 min drive
  • ‪1 Meter Teh - ‬10 min drive
  • ‪Xing Fu Tang 幸福堂 - ‬12 min drive
  • ‪Starbucks - ‬10 min drive
  • ‪Pauline’s - ‬11 min drive

About this property

Grand Ion Delemen Hotel

Luxury family-friendly hotel near Skytropolis Indoor Theme Park
Located close to First World Plaza and SkyAvenue, Grand Ion Delemen Hotel provides a corner/local shop, a coffee shop/cafe and a garden. Enjoy the gym, as well as activities, such as ziplining, rock climbing and hiking/biking. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.
Other perks include:
  • An indoor pool and a children's pool
  • Breakfast (surcharge), a 24-hour front desk and concierge services
  • Tour/ticket information, smoke-free property and a front desk safe
  • Luggage storage, wedding services and 10 meeting rooms
  • Guest reviews say good things about the overall condition
Room features
All 611 rooms include comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Rainfall showers, free toiletries and hairdryers
  • 42-inch LCD TVs with satellite channels
  • Wardrobes/cupboards, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

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  • Kids pool
  • Parking included
  • Free WiFi
7.0 out of 10, Good, 131 reviews
The price is RM206
RM235 total
includes taxes & fees
20 May - 21 May
Swiss-Garden Hotel & Residences, Genting Highlands

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; MYR 60 for adults and MYR 30 for children
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Fairy Tales
  • Kembali Kitchen

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Rock climbing
  • Ziplining

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 4,896 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: from approximately MYR 60 for adults and from MYR 30 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Genting Highlands
Grand Ion Delemen
Ion lemen Genting Highlands
Grand Ion Delemen Hotel Hotel
Grand Ion Delemen Hotel Genting Highlands
Grand Ion Delemen Hotel Hotel Genting Highlands

Frequently asked questions

Does Grand Ion Delemen Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Grand Ion Delemen Hotel?

As of 19 May 2025, prices found for a 1-night stay for 2 adults at Grand Ion Delemen Hotel on 20 May 2025 start from RM 181.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Ion Delemen Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Grand Ion Delemen Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Grand Ion Delemen Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Grand Ion Delemen Hotel located?

This family-friendly Genting Highlands hotel is located in the mountains, within 3 mi (5 km) of Skytropolis Indoor Theme Park, First World Plaza and SkyAvenue. Arena of Stars and Chin Swee Cave Temple are also within 6 mi (10 km).

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Grand Ion Delemen Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 150 out of 518 reviews
Rating 8 - Good. 171 out of 518 reviews
Rating 6 - Okay. 85 out of 518 reviews
Rating 4 - Poor. 60 out of 518 reviews
Rating 2 - Terrible. 52 out of 518 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is very clean and nice to stay
Stayed 2 nights in Dec 2024

6/10 Okay

Habibur

Disliked: Staff & service, amenities
The smell from the toilet was horrible. You need to fix this asap before you rent it to others .
Stayed 2 nights in Apr 2025

2/10 Terrible

mukilan

Disliked: Cleanliness, staff & service, property conditions & facilities
Heater not working, WiFi not working, soaps not available , total waste of money
Stayed 2 nights in Apr 2025

4/10 Poor

Tran

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property need remodel and room is running down and smell badly.
Stayed 1 night in Feb 2025

2/10 Terrible

Dheeraj

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

what a terrible hotel it was- so low on cleanliness and hygiene, staff was terrible and rooms were so dirty
Stayed 2 nights in Dec 2024

4/10 Poor

Ming En

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst stay ever.

The hotel lobby was located far away from main entrance. When we entered the room, there's a stench and we found hair and mould in the room. Will not stay again. The only saving grace was that there's a nice burger thatbwas sold just outisde the hotel.
Stayed 2 nights in Dec 2024

2/10 Terrible

Ravind

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff don't speak english or very little. They can't even tell where things are in the hotel e.g. cafes n restaurants. The hotel looks old and rooms are not clean. The towels looked old. To top this off there was a landslide in Genting Highlands due to heavy overnight rain which caused closure of the one road going in/out of the hotel. The number they have on website rings out, as l wanted to get an update on how to get my belongings. Genting Highlands is a beautiful place but probably check the weather before you go as in our case we probably stayed two nights which wasn't required.
Stayed 2 nights in Jan 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been staying here every times i come Genting. Is a comfortable hotel room stay n hope as time passes, there will have more 24hr food or late night bar around will be good
Stayed 3 nights in Nov 2022

4/10 Poor

Geok

Disliked: Staff & service, property conditions & facilities
Had to pay MR$80/night for baby cot. Not complimentary. Paid cash for the cot & gov tax but unable to give receipt. Advised that receipt will be forwarded to email. In the room, quite a few amenities are out of order like the in room safe, the buttons for “do not disturb”, etc..
Stayed 3 nights in Nov 2024

6/10 Okay

Vaibhav

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Average experience staying at the property. Staff has no clue, everyone running like headless chicken. I can see more staff managing Vallet Parking as compared customers at reception. Reception staff is not well trained. They have no SOP (standard operating procedure) to brief customers. Lifts are limited and half of them no working. Kids club not working. Gym in Tower 4 not working... as compared to the number of rooms i can feel their breakfast support staff is limited.. half of the things are either over and yet to be refilled or are cold.... Overall Average experience!!!
Stayed 2 nights in Dec 2024

6/10 Okay

Travis

Disliked: Staff & service
Not the greatest, not the worst. A bit pricey for what it is. Room booked for 4 people, could not get more than 3 towels, due to “hotel policy”.
Stayed 3 nights in Jul 2024

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in late, no room, let the old people to wait for an hour, tired whole day and still ask to wait. 6 of us and the amenities only have 2 towels and 1 slippers, no shampoo and no drinking water. No phone to call reception, internet not usable, need to go down and cross the street just to talk to reception. Will not be coming back or recommend this place.
Stayed 2 nights in Oct 2024

10/10 Excellent

monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool kitchen food are excellent, my room is spacious and luxury. Sure I will be back
Stayed 1 night in Oct 2023

4/10 Poor

CHIA

Disliked: Staff & service, property conditions & facilities
Window lock spoil, main door lock also spoiled. Check in was terrible , drop of and for parking and check in counter at different block.
Stayed 2 nights in Jun 2024

10/10 Excellent

Mohammed Rizwanul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely located at the top of Genting Highlands. There are some convenient shops at the ground floor if you crave late-night snacks. We stayed on tower 3. Microwave stopped working and in no time, they replaced it as soon as we reported. There are some construction happening closeby, which can be noisy at times, we were so tired that it didn't even bother us at all.
Stayed 3 nights in Apr 2024

8/10 Good

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was good.
Stayed 1 night in Apr 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Old tired and lots of mold!

Was unable to stay room was old, clearly not been used or cleaned for a while and worst of all curtains were full of mold. On discovering this we refused to stay in the room and on returning to reception were half heartedly spoken to about moving room before we had to make a decision to resolve the issue which was to go stay in another hotel. Which was excellent (Swiss gardens)
Stayed 2 nights in Aug 2024

2/10 Terrible

Aik Hong

Disliked: Cleanliness, staff & service, property conditions & facilities
The room very sm
Stayed 2 nights in Jan 2023

6/10 Okay

Xiaochuan

Disliked: Amenities, property conditions & facilities
Ok but not good location

2/10 Terrible

Suresh

Disliked: Cleanliness, staff & service, property conditions & facilities
Zero customer service and the property is dirty. Parking is day light robbery
Stayed 2 nights in Jun 2024

4/10 Poor

Fionne

Liked: Cleanliness
Disliked: Property conditions & facilities
Initially we booked Grand Ion Delemen, and the hotel upgrade us to Grand Ion Majestic without early notification, after we reached Grand Ion Delemen with our luggage staff told us the system isnt have our booking record, and "maybe" been upgraded to GIM, and ask us go to GIM to check in, so we have to move our luggage and go to GIM to try our luck. the construction is not completed at GIM, we can hear the construction sounds the whole day, drilling sounds is pertaining even until late night. The sound prove system is poor, we can hear clearly the noise from the next door and from the corridor, especially when kids screaming and running around. when we check out at front counter, we are on the queue, but some are actually cutting the queue, however, the front counter staff didn't advice them to queue up, instead they entertain those who cut the queue, and let those in queue wait longer.
Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm a returning custer because I like the atmosphere of the environment away from the crowded First World.
Stayed 2 nights in Jun 2022

4/10 Poor

Michael Alfred

Liked: Staff & service
Disliked: Cleanliness
The room stinks every time I stay here
Stayed 1 night in Aug 2022

4/10 Poor

Chong

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Unpleasant stay
Stayed 1 night in Dec 2022

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is run down. Window was missing a bolt so a child could fall out. Bathroom garbage can was rusty. Cobwebs and dirty. Front desk unhelpful and sent me to the wrong bus station to buy a ticket which wasted a half day. Smells awful. Avoid this expensive dump.
Stayed 1 night in Jul 2024

General hotel information

Hotel location
Genting Highlands
Star rating
5 star property
Nearest airport
Subang (SZB-Sultan Abdul Aziz Shah)
Nearby landmarks
Skytropolis Indoor Theme Park, SkyAvenue, First World Plaza