Interior
Check availability

Reviews of The Ttanz Hotel

4.5 out of 5
The Ttanz Hotel
405 JALAN TUANKU ABDUL RAHMAN, 405, Kuala Lumpur, Federal Territory of Kuala Lumpur

Reviews

6.8
Rating 10 - Excellent. 19 out of 101 reviews" "
Rating 8 - Good. 36 out of 101 reviews" "
Rating 6 - Okay. 23 out of 101 reviews" "
Rating 4 - Poor. 9 out of 101 reviews" "
Rating 2 - Terrible. 14 out of 101 reviews" "

7.0/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Tieya, Kelantan

Disliked: Amenities, property conditions & facilities
I came to the hotel for a romantic moment with my husband and looking forward for a good bath in the bathtub but it was disappointing. I also can’t control the temperature on the air conditioner.
Stayed 1 night in Nov 2018

10/10 Excellent

Mian, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good . Breakfast is very fine
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Normal Hotel
Positive Things: - In the heart of KL so u dont need to travel long distances. - It have its own underground carpark with security. Negative Things: - I found the toilet door broken and cannot lock the door. - When take shower the water ponding.
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
room telephone not function, wifi unable to connect, limited parking space.
Stayed 2 nights in Jul 2018

6/10 Okay

MedicTony, KL

Disliked: Staff & service
City Hotel
Not friendly customer service experience. The front office staff doesn't know how to treat and welcome guest.
Stayed 1 night in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT BOOK HERE. There are BLACK MOLD on the room wall, peeling wall paper with mold everywhere. Very dusty and not clean, we found BLOOD STAINS ON PILLOWS/LINEN in the first room, which means they don't clean the linens. Went to talk to staff did nothing, it was late and we were tired from a long flight, so I paid more for a "better" room, and found blood again on the sheets. The roof was leaking with water dripping. I don't know the safety of this building, but already black mould is the worst to breath in. STAY AWAY, even if the site says it is 7/10.
Stayed 1 night in May 2018

6/10 Okay

TAN

Liked: Cleanliness
Disliked: Property conditions & facilities
Lousy housekeeping
Bath room door was spoilt and unable to lock but do not fix from day 1 till day 4. Telephone extension changed but never inform customer until we need to personally go to counter and ask . Breakfast are all the same for everyday. Anyway quit convenient for business trip, got own car park.
Stayed 4 nights in Mar 2018

8/10 Good

Siew ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

SRI NORATIKA HASSAN

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old, terrible, stink, bad hotel
This is my first time experienced very unhappy moment while staying at hotel. I booked Executive Suite King Bed with Bathtub but what you imagine are nothing like it. Room looks very scary with wallpaper peeled off very badly. Bathtub cracked and can't be use. The worst part, water heater was not functioning. The whole hotel got no water heater. The next morning i checked out from the hotel without taking my bath. I called receptionist from my room for 5 times and no one answering. I went down to the lobby and complained about the water heater. The receptionist lady told me to use kettle for me to be able to take bath which was so ridiculous. Breakfast time in the morning i saw only 4-5 people were there having breakfast.
Stayed 1 night in Jan 2018

10/10 Excellent

dan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the worst experience ever
The condition of the hotel was extremely old. There was water leakage at the lobby that's usually a bad sign if they can't even get their lobby right. I got there around 4 and they told me that room won't be ready till 6.. that's after they made me wait in the lobby for 20 mins.. i left my bags and went for dinner and came back at 7.. the room was still not ready.. finally at 8 they gave me the room. The room was in terrible condition.. bath tub was broken, the carpet has large patch of white powder (didn't even want to ask what it was), and the wall was full of water stain.. I went to the lobby.. I told them about it.. they started talking within themselves and completely ignoring me and not telling me what's happening.. they finally gave me another room 930.. at that time I was angry.. and walking in.. the room wifi didn't work.. I asked them to come fix and the guy just looked at it and said he doesn't know.. it was a joke.. so no internet for the 2 days. I woke up at 9.. went to breakfast.. there was absolutely nothing there.. not even plain bread was left. lastly my second day.. my card get deactivated.. had to go down and fix.. I don't know what to say... also the carpark was full.. and lots of mosquitos.. On the good side.. the room was spacious and looked nice but smells like something didn't quite survive. the hotel has just been poorly maintained. it had potential.. took plenty of photos of the bad condition of the hotel if anyone is interested.

8/10 Good

khalid

Stayed 1 night in Oct 2017

8/10 Good

John, Thailand

Liked: Staff & service, room comfort
Nice City Hotel, Fantastic View on Both Towers!
Warm Welcome, Very Price Worthy!! Reception, Mila, Iza,Kmbery, Shanin & Taty, Very Friendly and Helpful. Housekeepers, Gopi, Happy, Wakas & Paul are doing a good job, very Helpful and Friendly Too! Krishan and Nana Security, Thank you all for taking good care during my stay in KL! Nice Chinese Restaurant at the ground floor, wonderful dishes. Rooftop Cafe, wonderful City view!
Stayed 9 nights in Sep 2017

8/10 Good

YOON CHIEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

4/10 Poor

Shamsul

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

BHANU

Liked: Cleanliness, property conditions & facilities, room comfort
Needs improvement on Housekeeping
Accommodation was worth the price and the location is well connected. Hotel needs to improve upon house keeping facilities. I stayed with family including 2 year baby and Hotel was unable to provide drinking water in the morning hours stating that their house keeping staff arrives at 9 am and only after that water can be provided.

2/10 Terrible

ayip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
there's no wifi and the air conditioner is not functioning well.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is terrible
Ttanz was terrible experience and i never suggest that to anybody. Rude staff, internet problem, uncomfortable room are just part of my experience at Ttanz.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down hotel
A very bad experience with this run-down stinky hotel, toilet flush not working with almost all staff look into it yet no maintenance staff fix it. After a night, transferred to a more stinky room. No room internet service in my stay, while they have one in the lobby - the staff doesn't want to share the access. Hotel requires cash in safety deposit whilst all front desk staff lack empathy in all concerns and requests.

4/10 Poor

Swampy, Newcastle Australia

Disliked: Property conditions & facilities
Location convenient to KL city
The food was very disappointing for the breakfast sittings. Lighting very chinese style with down lights & mirrors everywhere. Non smoking room requested but quilt cover smokey sent. quilt changed next day & OK then. TV channels a bit sad but it is Malaysia. Aircon worked very well.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Staff
Executive room was pretty decent, hotel staff was very cooperative. Nice breakfast on the roof top. Good price.
Response from TTanz hotel Manager.Jay Lee. on 19 May 2016
Thank you for staying TTanz hotel. We always do our best .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Comfortable room with some shortage
Hotel room is big enough and comfortable, shower is good but bath tub a little bit old. Breakfast for everyday are almost the same, no variety. Most funny thing is soap / bath foam are out of stock for whole hotel for quit a long time already, but nobody try to find out solution. (We really don't mind if you supply body shampoo buy from shopping mall !)

6/10 Okay

Teik Chiang

Disliked: Property conditions & facilities

6/10 Okay

Ronald

8/10 Good

Norhasimah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Woo, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
upgrade movies channel and improve WiFi signal.
Overall that is nice place to stay, only movies channel and WiFi not so good.

8/10 Good

Mohamad Noor

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
It was a pleasant stay.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
ok
Ok

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
worth it
Overall its a nice hotel staff was good breakfast was delicious.

6/10 Okay

Verified traveller

Disliked: Staff & service
Good and comfortable for business trip
Nice decoration of boutique hotel. Very comfortable stay.

8/10 Good

LAU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kamaruzzaman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

mohamad, shah alam

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
ttanz jalan tar
stayed for 1 night in exec deluxe room at lvl 3.got a nice view of klcc.room is very clean & new.location wise is very strategic located near jalan tar.the bathtub was too small for me.wish there was toothbrush set & shaver kit.we left our personal item after we checkout and we manage to retrieve it back although the process takes too long and the staff reacts very slow.overall is very good.

10/10 Excellent

MEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Alexander, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
Fantastic hotel. Breathtaking view of the city (7th floor).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good

8/10 Good

Mohamad zaamzamir

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

YANG SHIN, Taiping

Liked: Cleanliness, room comfort
Insufficient parking
Parking is very limited. If you aredriving to the hotel you will have difficulty finding parking. Hotel is close to all shopping areas and dining place

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Malfunction lighting and electric plug
Our room lighting and electric plug mostly malfunction... Informed to reception but no action was taken... Overall I was satisfied with my stay over there

10/10 Excellent

mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Staff & service
Need to improve service
Staff are courteous, but prolly need more training in the back room not in front of guest (manager was scolding staff in front of guest most of the time which is not pleasant experience). Also manager did not treat all guest as equal and gave priority to other walk in guest even though I was in the queue first and waited for an hour and a half with a hungry baby in toll. Overall room was quite okay. Maybe should provide a menu in room as the hotel provides room service and also offer better movie channel like fox movie premium.