The Westin Kuala Lumpur is located in Kuala Lumpur City Centre, a neighbourhood in Kuala Lumpur, and is in a shopping district and near a metro station. Pavilion Kuala Lumpur and Berjaya Times Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park. Petrosains Science Discovery Centre and Perdana Botanical Gardens are also worth visiting. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests appreciate the hotel's location for the sightseeing.
Kuala Lumpur International Airport (KUL) - 51 min drive
Restaurants
Hokkaido Ramen Santouka - 2 min walk
Tokyo Teppan - 2 min walk
Madam Kwan - 3 min walk
Celadon - 3 min walk
Food Republic - 3 min walk
About this property
The Westin Kuala Lumpur
5-star luxury hotel located in Kuala Lumpur City Centre
Pavilion Kuala Lumpur and Berjaya Times Square are located near The Westin Kuala Lumpur, which provides a poolside bar, a terrace and a garden. The on-site international cuisine restaurant, The Living Room, features brunch. Aerobics classes are offered at the 24-hour gym; the property also has dry cleaning/laundry services, a bar and a business centre. Guests can connect to free WiFi in public areas.
You'll also enjoy the following perks during your stay:
An outdoor pool and a children's pool, with sunloungers and pool umbrellas
Buffet breakfast (surcharge), valet parking (surcharge) and limo/town car service
Express check-out, 20 meeting rooms and a banquet hall
A front desk safe, a 24-hour front desk and multilingual staff
Guest reviews say good things about the helpful staff and location
Room features
All 443 rooms boast comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guest reviews speak positively of the overall comfort rooms at the property.
Other conveniences in all rooms include:
Hypo-allergenic bedding, rollaway/extra beds (surcharge) and free cots/infant beds
Bathrooms with separate baths/showers and free toiletries
42-inch HDTVs with satellite channels
Wardrobes/cupboards, coffee/tea makers and heating
Languages
Arabic, Chinese (Mandarin), English, French, Japanese, Malay
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in
This information is provided by our partners.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and public transport
Covered self parking on site (MYR 5 per day)
Valet parking on site (MYR 40 per day)
Wheelchair-accessible parking and van parking available
Limo/town car service
Food and drink
Buffet breakfast available for a fee daily: MYR 88 for adults and MYR 44 for children
1 restaurant
1 poolside bar and 1 bar
24-hour room service
Restaurants on site
The Living Room
Splash
443 Bar Lounge
Things to do
24-hour fitness centre
Aerobics classes
Children's pool
Outdoor pool
Family friendly
Children's pool
Free cots/infant beds
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Reception hall
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services
Business services
Business centre
Computer station
Conference space (5554 square feet)
Meeting rooms - 20
Outdoors
Garden
Picnic area
Pool sunloungers
Pool umbrellas
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 150.0 per day.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
Deposit: MYR 200 per night
A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: MYR 88 for adults and MYR 44 for children (approximately)
Covered self-parking fee: MYR 5 per day
Valet parking fee: MYR 40 per day
Rollaway bed fee: MYR 150.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
Pool access available from 5:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property
Property is also known as
Kuala Lumpur Westin
Westin Hotel Kuala Lumpur
Westin Kuala Lumpur
Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Hotel Kuala Lumpur
The Westin Kuala Lumpur Hotel
The Westin Kuala Lumpur Kuala Lumpur
The Westin Kuala Lumpur Hotel Kuala Lumpur
Frequently asked questions
Does The Westin Kuala Lumpur have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 5:00 AM to midnight.
How much does it cost to stay at ?
As of 31 Jan 2023, prices found for a 1-night stay for 2 adults at on 3 Feb 2023 start from RM 410.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is The Westin Kuala Lumpur pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Westin Kuala Lumpur?
Self-parking is available for MYR 5 per day. Valet parking is available for MYR 40 per day.
What time is check-in at The Westin Kuala Lumpur?
Check-in is from 3:00 PM - 4:30 AM. After-hours check-in is not available.
What time is check-out at The Westin Kuala Lumpur?
Checkout is at noon.
Where is The Westin Kuala Lumpur located?
Located in Kuala Lumpur City Centre, this luxury hotel is within a 15-minute walk of Pavilion Kuala Lumpur, Berjaya Times Square and KLCC Park. Suria KLCC Shopping Centre and Petronas Twin Towers are also within 2 miles (3 km). Bukit Bintang Station is 6 minutes by foot and Raja Chulan Station is 10 minutes.
Can I cancel my reservation for free at The Westin Kuala Lumpur and receive a full refund?
Yes, The Westin Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to The Westin Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.
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Large room in an excellent location. Steps to Pavilion, Farenheit 88, Lot 10 for great shopping, eating and thai massage. Take free KLGo buses to Chinatown, Petronas Towers & other attractions. Walk to Jalan Alor for crab and smoked bbq chicken wings in evening. Then retreat to your large comfortable room.
5/5 Amenities but 0/5 service standard. Went to check in at 4.30pm and was told that my room was still not ready. Was asked to hang around while we wait for the room (no expected wait time given) and not even provided any form of service recovery for the late check in. Asked to speak to the duty manager to voice our concerns but we never got to meet any duty manager. Service standards are truly disappointing for a 5 star hotel.