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The Villas at Sunway Resort Hotel & Spa

Photo gallery for The Villas at Sunway Resort Hotel & Spa

Primary image
Water park
Water park
Outdoor pool
Free minibar, in-room safe, soundproofing, free WiFi

Overview of The Villas at Sunway Resort Hotel & Spa

The Villas at Sunway Resort Hotel & Spa

3.5 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Social distancing
Map
Persiaran Lagoon Bandar Sunway, Petaling Jaya, Selangor, 47500

Explore the area

  • Popular LocationSunway Pyramid Mall15 min walk
  • Popular LocationPetronas Twin Towers33 min drive
  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)35 min drive
  • Popular LocationKLCC Park35 min drive

Choose dates to view prices

About this area

Petaling Jaya

Located in Bandar Sunway neighbourhood, The Villas at Sunway Resort Hotel & Spa is connected to a shopping centre. Sunway Pyramid Mall and Mid Valley Megamall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit i-City. Looking to enjoy an event or a game? See what's going on at Bukit Jalil National Stadium or Shah Alam Stadium.

What's nearby

  • Sunway University - 1 min walk
  • Sunway Pyramid Mall - 15 min walk
  • Hospital Pusat Perubatan Sunway - 2 min drive
  • Petronas Twin Towers - 33 min drive
  • KLCC Park - 35 min drive

Getting around

  • SS 15 - 5 min drive
  • Taman Bahagia Station - 8 min drive
  • Kuala Lumpur International Airport (KUL) - 35 min drive

About this property

The Villas at Sunway Resort Hotel & Spa

3.5-star hotel connected to a shopping centre in Bandar Sunway
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness centre, a bar/lounge and massage/treatment rooms.
The Villas at Sunway Resort Hotel & Spa offers 17 air-conditioned accommodations with private plunge pools and free minibar items. Rooms open to balconies. Fridges and coffee/tea makers are provided.

Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a waterslide, an outdoor pool and a fitness centre.
Mandara Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a spa tub.

The spa is open daily.

Languages spoken

Arabic, Chinese (Mandarin), English, Malay

Cleaning and safety practices

Social distancing

Social distancing measures in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination

Entertainment

  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Private plunge pool
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children 11 and younger are not allowed at this property; all guests older than 11 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Late check-out fee: 50 per cent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 11 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

Property is also known as

Sunway Villas
Villas Sunway
Villas Sunway Petaling Jaya
Villas Sunway Resort Hotel
Villas Sunway Resort Hotel Petaling Jaya
The Villas At Sunway Lagoon Hotel Petaling Jaya
The Villas at Sunway Resort Hotel Spa
Sunway Resort Petaling Jaya
The At Sunway & Petaling Jaya
The Villas at Sunway Resort Hotel Spa
The Villas at Sunway Resort Hotel & Spa Hotel
The Villas at Sunway Resort Hotel & Spa Petaling Jaya
The Villas at Sunway Resort Hotel & Spa Hotel Petaling Jaya

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 29 out of 54 reviews
5 - Excellent 54%
Rating 4 - Good. 16 out of 54 reviews
4 - Good 30%
Rating 3 - Okay. 3 out of 54 reviews
3 - Okay 6%
Rating 2 - Poor. 2 out of 54 reviews
2 - Poor 4%
Rating 1 - Terrible. 4 out of 54 reviews
1 - Terrible 7%

4.3/5

Cleanliness

4.3/5

Staff & service

3.5/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay especially for someone who wants privacy and intimate couple honeymoon and getaway.
Stayed 4 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful end to my honeymoon
Stayed here for four nights to end my Honeymoon, Villa was beautiful and the location next to Sunway pyramid shopping was fantastic.
Stayed 4 nights in Oct 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, amenities
I do think there is room for improvement in areas like customer service.
Stayed 2 nights in Aug 2019

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for family holiday
Stayed 2 nights in May 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No kids in villa, resort is a bit old
We were expecting to enjoy the villa in this resort, however we were told upon check in time that kids are not allowed to stay in the villa. We were so disappointed and surprised regarding this hotel policy. Mr. Mohammed Dawoud explained to us patiently and helped to arrange another suite room for us. We appreciated his help very much. Although at the beginning, my son was so disappointed and upset, yet after the day of crazy water slides in the Sunway water park, he almost forgot about the villa. The suite that was offered to us is actually not bad, clean and big enough for 3 of us, yet the decoration is a bit old and stained. We are not able to use the swimming pool as there was a heavy rain which made the swimming pool flooded. Breakfast is ok, you will have huge varieties of foods, but we experienced many people in the dining place, the tables and cutlery are not very clean. Overall, itโ€™s a good and easy resort to spend with your kids, notwithstanding the adjacent water park, there are also many restaurants and a shopping mall close by.
Stayed 2 nights in Oct 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and superb
Stayed 1 night in Dec 2018

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service, relaxing time spent at the villa, friendly staff and amazing food.
Stayed 3 nights in Sep 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb Service
,Superb service great food and staffs are very friendly and accommodative
Stayed 1 night in Sep 2018