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Reviews of Sovotel Boutique Hotel

2.5 out of 5
Sovotel Boutique Hotel
No. 11, Jalan 3/62A, Bandar Menjalara, Kuala Lumpur, Kuala Lumpur

Reviews

6.8
Rating 10 - Excellent. 6 out of 36 reviews" "
Rating 8 - Good. 11 out of 36 reviews" "
Rating 6 - Okay. 14 out of 36 reviews" "
Rating 4 - Poor. 1 out of 36 reviews" "
Rating 2 - Terrible. 4 out of 36 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Foon King

Travelled with family
Liked: Cleanliness, staff & service, amenities
Okay
Stayed 2 nights in Dec 2023

6/10 Okay

Foon King

Liked: Cleanliness
Disliked: Property conditions & facilities
Toilet flash not in good condition. TV remote control no battery. No hangers to hang clothes.
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Very bad customer services. Requested to clean the room. 3days in a row no one make up the room. Not recommended.
Stayed 1 night in Aug 2019

6/10 Okay

Alwi

Liked: Cleanliness, staff & service, room comfort
Room door was abit unsecure since I can see the outside coridor from the door slit
Stayed 2 nights in Sep 2018

6/10 Okay

Christine, Singapore

Liked: Cleanliness, staff & service, room comfort
Ask for rooms with windows
Clean basic hotel, with foot massager in each room as a bonus. There are no lifts so be prepared to carry your own luggage up to your room. The toilet is small, but the water pressure was good and instaneously and consistently hot.
Stayed 2 nights in Mar 2018

8/10 Good

LiCin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jan 2018

6/10 Okay

Desmond, Kuala Lumpur

Liked: Staff & service
Need an uplift of service quality
Overall quality is ok - considering a budget hotel. The check-in experience was poor on 31st August 2017. I made a previous call requesting possible early check-in but was rejected. This is understandable since the staff mentioned the hotel was fully booked on the previous day. However, when I turned up at 1430 (normal check-in time 1400), I was told to wait due to the previous customer late check-out and lack of cleaners. The receptionist was polite and apologetic, still this should be dealt with more effectively by management knowing a fully booked period. There were others who came around the same time as I and were made to wait too. The room is clean and air conditioning is great. Security at the hotel is good. Wifi is free though a little slow. Only one parking is permanently reserved by the hotel and so it is on first come first serve basis for customers with cars. However, the street in front of the hotel has plenty of parking spots.
Stayed 2 nights in Aug 2017

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Near to the town and convenient
The massage equipment is the selling point. Probably the only selling point. The check in process takes about 10minutes. There is no lift to go to 3rd floor which is where my room is. When I climb up the stairs and find out that the room card does not work, it is the most suffering period because I will need to go down the stairs and reach the receptionist for help. The receptionist then told me the number of the reception so that I do not need to go down again to get the door access. Why do you not tell me when I check in? Then I go up again and still the room card does not work. The Nepalese receptionist comes up with the master room card and open the door. I ask him what if I want to go out in the late night and he says, I will need to call him to open the room again. Oh gosh!

8/10 Good

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort
room is clean, comfortable, a bit difficult in finding car packing..

10/10 Excellent

anonymous

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its my 2nd time... i really love the room.
great

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good rooms.
Stayed on 3rd Floor. No lift. Carpark provided, but 1 only on first come first serve basis.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean... Highly recommended.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Giam, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
Bak kut teh within walking distance was good! Staff were friendly

6/10 Okay

Chan

Good Location hotel
Good location surround by local food & coffee house,day time hard to find parking but night time easy to find parking

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and Simple Stay
Booked 2 rooms for my Indonesia friends and they are pleased with the quietness and cleaniness of the hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Business trip at Sovotel Boutique Hotel
A new budget hotel that is worth the price as things are new.

6/10 Okay

Pauline, ipoh

overall ok
clean

2/10 Terrible

llord, cebu philippines

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not for disable ceiling leaking

6/10 Okay

Verified traveller

1st time visit hotel have the massage chair... After work/shopping no nd go to foot reflexology

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
overall good
Not bad for a boutique hotel.

8/10 Good

Zuraida

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

8/10 Good

Stephan, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, nice feeling and good location
This hotel is apparently very new. Rooms and overall conditions are great and appealing. Staff is friendly and helpful. Very good value and great experience for our family (two young kids). Only downsides: no breakfast (not a real problem in the area) and parking is a little difficult (you have to find something yourself on the surrounding streets) but we always found something rather close. It was a two-night stay.

2/10 Terrible

Daesung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I already booked there but i wait for more one hour i was so angry
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
美食就在脚下
第二次到回来住，环境舒适，冷氣够冷，附近美食琳琅满目，步行即可到达。 就是每天上午7时前的回教堂祈祷聲，有点扰人清梦。
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静中帶旺
非常舒适的床，清洁的环境，体贴的按摩器，强劲的空调，附近美食繁多，下楼步行即可到達。10分钟步行,还可以到達大型购物中心Tesco。美中不足，每天上午7點前就会听到回教堂的祈祷聲，不习惯的人的确會被它骚扰惊醒。
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
地點方便，附近很多餐廳還有影院
一切都還不錯，服務人員親切且都能即時服務。但有幾個小缺點，一是出風口常有煙味出來，二是飲水機熱水不熱，再來就是少了電梯。其他都還不錯。

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Late check-in process. Room 308 was noisy. Watch-out for this room since the electrical start-up system is having continuous noise. No cloth hanging bar (broken). Shampoo was smelly and informed hotel management. Generally looks OK from outside. You might ended-up with poor conditioned room if unlucky

8/10 Good

Hon kiu samuel, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不差，價合理，下樓很多美食
非常好

8/10 Good

MaDan

Liked: Cleanliness, property conditions & facilities, room comfort
Simple nice clean hotel worth the money

6/10 Okay

Pauline

satisfy
good and clean

2/10 Terrible

Verified traveller

Disliked: Staff & service
Don't recommend
ALL staffs were not professional and trained. They did not do call a taxi. Also, they could not speak English, so it was troublesome. If all you want is to sleep, it's enough.

6/10 Okay

Hyung Jin

Disliked: Cleanliness, room comfort
Short stay is OK.
It is in residential area and many restaurants around. Only suitable for 1 nite stay. Not recommendable for longer stay at all. Right across the road, a small size local Mosque. Early morning pray thru loudspeaker awakes you am 5. Good feature for business traveller who need to wake up early in the morning.