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Reviews of Ray Parc Hotel Kuala Lumpur

3 out of 5
Ray Parc Hotel Kuala Lumpur
No 50 Jalan 2/87 G, Taman Seputeh, Kuala Lumpur

Reviews

6.6
Rating 10 - Excellent. 3 out of 13 reviews" "
Rating 8 - Good. 4 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 2 out of 13 reviews" "
Rating 2 - Terrible. 2 out of 13 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

don mystic

Stayed 1 night in Dec 2019

8/10 Good

Tong

Liked: Cleanliness, staff & service, room comfort
Budget hotel at quiet location close to Mid-Valley
Stay at Ray Parc hotel for 2 nights in September. The hotel is just a stone's throw away from Mid-Valley. Check in and check out were smooth. The bed was comfortable and the air-conditioning was working well. The room is reasonable spacious but the furniture in the room was a bit tired and needed to be replaced. Caught a taxi from KL Sentral to the hotel. However, the taxi driver had difficulty to locate the hotel due to its remote location (behind residential area) and unable to locate on GPS as well. It would be handy for customers if the hotel put a sign on the main road.
Stayed 2 nights in Sep 2019

2/10 Terrible

Yu

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
the room was leaking on bath room, “Disco light” effect in the lift. Lamp and light was spoiled without fix, air con was noise.
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The exterior of the hotel looks ok, but the room is old and rotten. The door has a big hole can easily to open the door from outside. The bathroom is moldy and the shower hose is damaged. The carpet is very dirty, have a hole and it is very uncomfortable to walk. The wooden bed is moldy, not dare to approach. Booked for two nights, but checked out the next day. It because checked in was very late, I barely slept for one night.
Stayed 2 nights in Aug 2019

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short business trip
Hotel room was big and clean, bathroom was huge tv had decent channels, room however was dark with all lights turned on, could do better for the lighting also aircond took a while to cool down, but for the price I paid it was worth it, will surely come back again
Stayed 2 nights in Apr 2019
Response from Adilla on 3 May 2019
Thank you for your feedback. We sincerely apologies for the unsatisfactory experience in some areas during you stay and rest assured we will work on improvement for a better guest experience in future. We hope you will give us a chance to welcome you again.

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
The Ray Parc Hotel I stayed at is in Midvalley, Kuala Lumpur
Stayed 3 nights in Mar 2019
Response from Adilla on 23 Mar 2019
Dear Guest, Thank you for rating our hotel and sharing your feedback. We hope you enjoyed your stay with us and look forward to welcoming you again soon.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Kwnwnwknnghjj
Stayed 3 nights in Dec 2018

8/10 Good

apeng, sabah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018
Response from Adilla on 24 Oct 2018
Dear Apeng, Thank you for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Wayne

Is beyond my expectations. Thank you
Stayed 1 night in Sep 2018
Response from Adilla on 24 Oct 2018
Dear Wayne, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2018

4/10 Poor

Anneke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor hotel
Room too old and dirty.no proper aminities and Service very poor.Room condition very bad and there is no coffee and tea provide.
Stayed 1 night in Mar 2018
Response from Adilla on 9 Mar 2019
Dear Anneke, Warmest Greeting from Ray Parc Hotel Kuala Lumpur! Thank you for the time taken to highlight your recent encounter regarding your stay with us.We're truly sorry that your stay had not been up to your expectations. The management take this issues very seriously as our guests are our top priority.We apologies for the inconvenience caused and we hope that you will give us another to look after you i the near future.

6/10 Okay

jason

Liked: Cleanliness, staff & service, room comfort
不错，有得嫌但问题不大
如果你能说懂外劳话我想你会更顺利
Stayed 1 night in Jun 2018