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Reviews of Imperial Regency Suites & Hotel Petaling Jaya

3.5 out of 5
Imperial Regency Suites & Hotel Petaling Jaya
Tower D, Bangsar Trade Centre, Kuala Lumpur

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 13 reviews" "
Rating 8 - Good. 2 out of 13 reviews" "
Rating 6 - Okay. 0 out of 13 reviews" "
Rating 4 - Poor. 2 out of 13 reviews" "
Rating 2 - Terrible. 3 out of 13 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

5.4/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Marion

Stayed 4 nights in Feb 2023

2/10 Terrible

Philip Puay Koon, Singapore

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Torn towels, toilet table top & floor not cleaned daily, cobwebs and dust on lamps, smelly bed linens and pillows … highly not recommended
Stayed 7 nights in Jul 2022

10/10 Excellent

Angelus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 3 star stay but feels like 4.5 star
If you got city view room, Despite others say it's noisy coz of the highway, it's really not once you're on the bed. The room has a sturdy office desk with multiple plug on top, and a Ikea office chair. Honestly it's a Plus. Tv programs are only local channels and radio station. However, the wifi speed is slow. The bed was super comfy, no dust on sheets. Toilet and shower are clean, no cockroach, no weird or poop smell. Towels have a certain Honey smell, which is nice. Front desk was really helpful and friendly. As always, using app to book and check in always have a little problem in information but front desk guy helps with swift, check out was swift too. Remember to validate the carpark ticket before you leave, front desk guy will remind you if you forget.
Stayed 1 night in Dec 2021

2/10 Terrible

Ricky

Travelled with family
Disliked: Amenities
This is not a hotel for light sleeper, you can hear the traffic from Federal highway as the room not properly sound proof it.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Yilmaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but enjoyable stay
Just an over night stay, Nexus hotel was very clean and staff was very helpful,
Stayed 1 night in Feb 2019
Response from Hotel Manager on 21 Feb 2019
Dear Sir / Madam, Thank you for staying with us in Nexus Regency Suites & Hotel Kuala Lumpur and thank you for your feedback we value it very much. We hope you had a great time throughout your stay with us. We look forward to welcome you again to Nexus Regency Suites & Hotel Kuala Lumpur. Best Regards Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to rest
Just good im love it
Stayed 1 night in Dec 2018
Response from Hotel Manager on 21 Feb 2019
Dear Sir / Madam, Thank you for staying with us in Nexus Regency Suites & Hotel Kuala Lumpur and thank you for your feedback we value it very much. We hope you had a great time throughout your stay with us. We look forward to welcome you again to Nexus Regency Suites & Hotel Kuala Lumpur. Best Regards Hotel Manager

10/10 Excellent

Burhanuddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only avoided the noises of while house keeping
It were really emazing and marvellous experience to be at nexus Premier in kuala lumpur
Stayed 2 nights in Sep 2018

10/10 Excellent

TOMOKAZU

Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
No warm water for shower
No warm water for shower A huge mirror in front of the bed
Stayed 2 nights in Aug 2018

8/10 Good

Ying Jie

值得推薦
櫃檯人員服務良好，清潔也十分用心 會在值得推薦給朋友
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
nice hotel, clean room. air-con is a bit too cold. and there's a mirror against the bed which is quite uncomfortable.
Stayed 1 night in Aug 2018