Property amenity
Check availability

Reviews of Imperial Regency Suites & Hotel Kuala Lumpur

3.5 out of 5
Imperial Regency Suites & Hotel Kuala Lumpur
Tower D Bangsar Trade Center, Jalan Pantai Baru, Kuala Lumpur, Kuala Lumpur

Reviews

7.6

Good

Rating 10 - Excellent. 8 out of 35 reviews" "
Rating 8 - Good. 17 out of 35 reviews" "
Rating 6 - Okay. 6 out of 35 reviews" "
Rating 4 - Poor. 3 out of 35 reviews" "
Rating 2 - Terrible. 1 out of 35 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

MUHAMAD ROSHIDI

It's good
Stayed 1 night in Dec 2023

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Mohamed Mabrook

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and worn down
Stayed 2 nights in Jul 2023

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
wasting a lot of time
I booked a room which facing to the main streets, the transport almost non-stop causing lot of noise at night, after 3 am , traffic seems to be less , so I can sleep, and the hotel location is so difficult to find it, as there are a few blocks of private residence beside the hotel, not clear direction, car park exit ticket need to be stamped via reception every time, so trouble and no direction inside the car park , after parking, always enter into the private residence block and find the correct way out to hotel again, wasting time
Stayed 1 night in Jul 2023

8/10 Good

Oh Chew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Still in renovation.
Stayed 1 night in Jul 2023

10/10 Excellent

Siong Ying

Stayed 1 night in Jun 2023

6/10 Okay

SIN LI

Travelled with family
Support staff is severely lacking. There is no daily room service, despite us going to the reception to request. They claim that there is only 4 staff working per day. The room is also poorly lit and unstable internet wifi connection. The good thing is the location and spacious room.
Stayed 3 nights in Dec 2022

10/10 Excellent

thang

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Limited car parking lot. Every exit required us to stamp the parking coupon at Lobby before heading to carpark. It is kind like inconvenient. Our room is facing the LRT and we can hear the LRT sound. Room is spacious.
Stayed 1 night in Sep 2022

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Jul 2022

6/10 Okay

Khaw

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome hotel
neat&clean place, strategic location, friendly and helpfull staff
Stayed 1 night in Jul 2020

8/10 Good

Roshan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very nice rooms. Large spacious rooms (we had booked King Deluxe Rooms). No proper dedicated entrance for the hotel. The hotel building is one amongst a series of buildings, the others being apartments and office spaces. Pros: Large spacious rooms. Relatively new and clean rooms. Comfortable beds. Nice shower with hot water through out. Cons: No breakfast available at the site. Restaurant opens late and closes early. Hotel is right next to the highway, so gets a bit noisy in the rooms (nothing too discomforting though). Have to pay the full amount for the stay at check-in itself, which I found quite inconvenient and that too in Ringgits (no dollars). But I feel the pros definitely outweighs the cons. Happy with the stay. Thank you.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Masni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
the sheets were dirty (like eew) when we arrived and there was no one to change them as it was late check in. i had to ask for sheets and do it myself.. not a good start...
Stayed 5 nights in Apr 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Overall the facilities and property environment needs to be improved.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money and the room is huge can sleep for 3 adults. Will be back for my next business trip to Kuala Lumpur.
Stayed 1 night in Apr 2019
Response from Hotel Manager on 15 Apr 2019
Dear Sir / Madam, Thank you for staying with us in Nexus Regency Suites & Hotel Kuala Lumpur and thank you for your feedback we value it very much. We hope you had a good time throughout your stay with us. We look forward to welcome you again to Nexus Regency Suites & Hotel Kuala Lumpur. Best Regards

8/10 Good

TENAGA NASIONAL BERHAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Hotel Manager on 15 Apr 2019
Dear Sir / Madam, Thank you for staying with us in Nexus Regency Suites & Hotel Kuala Lumpur and thank you for your feedback we value it very much. We hope you had a good stay throughout your stay with us. We look forward to welcome you again to Nexus Regency Suites & Hotel Kuala Lumpur. Best Regards

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Good location, basic expectations met
Location was okay. Room was very big and had coffee, tea, iron, hairdryer. Met all basic requirements. Only point to suggest is to maintain better cleanliness. Was staying for 4 nights and their cleaning routine was not kept up with. Would've been perfect if they had better food options nearby.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveller

Stayed 1 night in Oct 2018

8/10 Good

Tom

Liked: Staff & service, property conditions & facilities, room comfort
It is a nice hotel in a pretty good location. The rooms are nice and big
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
hotel facing highway
This hotel is facing the highway, too noisy, not many people knows the location. I booked a family suite and disappointed with what I got. The hotel picture shows a room with dinning table n nice sofa. What I got was no dinning table Nor sofa. TV channels were also limited. So far this is the worst hotel I have gotten.
Stayed 2 nights in Aug 2018

8/10 Good

Michael, Penang

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
New Hotel
It's exactly 300m next to Kerinchi LRT station, a very convenience in terms of location but in terms of Hotel it needs a lot of improvement. Cons: 1. Lighting conditions too dark along walkaway (staying floor) 2. TV is out of service 3. Security is lacking 4. No facilities (as it's too new). Pros: 1. Location 300m from Kerinchi LRT 2. Spacious room (can fit 4-6 persons)
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room but the main entrance abit hard to find, and abit noisy because my room infront face to the highway.
Stayed 1 night in Jul 2018

8/10 Good

kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

ROSMANI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

HAI

Business traveller
Liked: Cleanliness
One night stay
房间是超级大，洗手间风扇的声音也有点大，靠近马路，会有点噪音，楼下附近有便利店和轻轨换乘站
Stayed 1 night in Jun 2023

8/10 Good

Verified traveller

Business traveller
Liked: Room comfort
接近LRT交通方便,但鄰近高速道路較為吵雜,且無鄰近購物廣場購物吃飯較不方便
Stayed 4 nights in Dec 2019

6/10 Okay

IGA, johor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
部屋は清潔感があってきれいで快適。ただシャワーの排水口が便器の横にしかなく、シャワーの水が洗面所まで流れ水浸しになった。あと大通りの横なのでうるさい。
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
비추천
TV도 안나오고... 여태까지 가 본 허텔중 최악...
Stayed 2 nights in Aug 2018