Front of property

Reviews of Hotel Maluri

3 out of 5
Hotel Maluri
No. 1, Jalan Permaisuri, Taman Maluri, Cheras, Kuala Lumpur

Reviews

7.0

Good

Rating 10 - Excellent. 6 out of 61 reviews" "
Rating 8 - Good. 21 out of 61 reviews" "
Rating 6 - Okay. 28 out of 61 reviews" "
Rating 4 - Poor. 5 out of 61 reviews" "
Rating 2 - Terrible. 1 out of 61 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very comfortable and clean. Located very near to the train station (within 5-10 minutes walking distance), so it's a very strategic place to stay.
Stayed 2 nights in Dec 2018
Response from Hotel Maluri Management on 28 Mar 2019
Dear valued guest, Greetings from Hotel Maluri Kuala Lumpur! Thank you for staying with us and taking time to share your review. We are delighted that you had a wonderful experience with us and we would be more than happy to deliver the same quality of service to you at any given opportunity. Your feedback is highly appreciated in helping us improving better services and facilities for remarkable experience to our valued guest. We hope we will able to serve you better next time and look forward to welcoming you back to Hotel Maluri soon. Have a nice day ahead! Kindest Regards, Hotel Maluri Management

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from AYEEN on 5 Dec 2018
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service. Our staff members take their roles in our industry very seriously and try, every day, to provide quality customer service that our guests expect. Thank you again, and we look forward to seeing you on your next trip to KL! Best Regards, Norhazlin Zaharuddin Reservation Assistant Reservation Department

8/10 Good

Nor, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable for relaxing
Stayed 1 night in Jul 2018

8/10 Good

Siti Nordina

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2018

8/10 Good

grace, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel and near to my home for visitors to pick up and send.
Stayed 4 nights in Jul 2018

2/10 Terrible

Rafidah, Penang

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
This is going to be my first and the last stay.
I booked the hotel because there are many reviews telling there are many parking spaces. But, when I checked in at 5.30 p.m.,the receptionist said there was an event and I should wait for the parking.They should review my request first. If there was no parking space for me, at least update it. I could cancel,get my refund and book other hotel. Hotel Maluri's receptionists are not well-trained. They should be sent to courses on how to work efficiently.
Stayed 2 nights in Dec 2017

6/10 Okay

Sunny Tay meng Liang

Liked: Room comfort
Disliked: Cleanliness
Ok .So far so good
Room light too dark at night,Can't read , strain the eye.
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Close to pubs
Poor condition. Could not go in to room for a long time
Stayed 1 night in Jun 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

4/10 Poor

Sj, Australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very average
I stay in this hotel very regularly thinking it will be upgraded but to my disappointment the condition of the rooms are detorrating .. Bathrooms are very dirty. Breakfast on the 6th April was very disappointing.

4/10 Poor

MD Shamsuri

Disliked: Cleanliness, property conditions & facilities, room comfort
Not commendable
The 1st room smells like smoking room. The second room also had the same odor.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
wifi cant connect,bed sheet dirty
wifi cant connect,bed sheet dirty,Reception no nice

8/10 Good

Agnes, SG

Liked: Staff & service, property conditions & facilities, room comfort
Close to mall
The staff is quite helpful. The room is not bad, quite spacious. However, on our first day, there is a party and the music don't stop till around 11.30pm, which is quite unpleasant for those of us who want to rest. Overall experience ok.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

LOUIE CARLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good find hotel
It was a busy travel , will definitely come back to this place again... it has everything i need.

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Room was big
Value for money. Also can extend check out time till 2pm.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

6/10 Okay

Sandy

Liked: Staff & service

4/10 Poor

CHOY YOKE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no very satisfy

8/10 Good

Qi-Gong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to restaurant n coffeeshop
Parking is easy. Buffet breakfast is good. Lobby is spacious n comfortable.

6/10 Okay

Verified traveller

Overall, it is not a dissappointment. I may return to this hotel

6/10 Okay

GAN

6/10 Okay

Verified traveller

Nice hotel close to city
Good location & comfortable for young families. Very spacious room. Free parking for hotel guests.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
4/5
Air condition too slow to get cool enough. Need to wait 1-2 hours

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
good value for money if you dont mind the location
Spacious room, and good breakfast for its price. Attentive staff.

8/10 Good

Bayusukma

Liked: Cleanliness, room comfort

6/10 Okay

LATIPAH, Singapore

Liked: Staff & service, room comfort
Staff are great but terrible wifi & location
Very inconvenient wifi system - need to get a new password for each day for the 3 days i stayed there. Imagine finishing my business affairs close to midnight and having to ask for a new wifi password each day. Passwords for each room are different so both me and my business partners had to constantly ask for new ones. If you stay here i would highly advise you get a data simcard instead. Location is also inconvenient and all the times i needed a taxi i had to call for it - no such thing as hailing a taxi by the road side. Given a choice i wouldnt come back and would rather find another hotel the next time i have business in the vicinity.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy hotel with secure parking
Service staff were friendly and the hotel had secure parking. Also, the buffet breakfast was good.

8/10 Good

Chloe, cameron highlands

Liked: Cleanliness, staff & service, room comfort
Cheaper but nice
i stay with very comfortable,good hotel but the price cheaper.

8/10 Good

MARK JIA WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

MARK JIA WEI

Liked: Staff & service

6/10 Okay

Cady, Singapore

Disliked: Staff & service, room comfort
3D2N Stay at Hotel Maluri
We were traveling for a convention that is happening in PGRM. MH Residences was fully booked therefore we had decided on Hotel Maluri. It was better than expected. Overall it is clean though it is quite old. Hotel breakfast (food) is below average. However, location is pretty okay as there is a nearby mall with supermarket and lots of local food stalls around. Customer service from hotel staff such as room services or calling the reception isn't that great. And there isn't good communication between the reception counter staff. Instructions given was not passed on. However, they're helpful when asking for directions...etc.

6/10 Okay

Manoj, Singapore

Disliked: Cleanliness, property conditions & facilities
Good for business purpose
It's an ok stay not bad!

8/10 Good

abd halim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Bruce, Singapore

Disliked: Room comfort
Value for money hotel with clean room.
It as a value for money hotel. Hotel was not very near to town but the the condition of the hotel is alright.

6/10 Okay

Bruce, Singapore

Disliked: Room comfort
Value for money clean hotel
It as a value for money hotel. Hotel was not very near to town but the the condition of the hotel is alright.

10/10 Excellent

Jinn Fure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

NAGESWARY, BRICKFIELDS, KUALA LUMPUR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST AND COMFORT STAY
EVEN THOUGH SHORT TRIP WITH MY HUBBY IT WAS REALLY GREAT TIME STAYING HERE..NICE ENVIRONMENT AND COMFORT STAY. DEFINITELY WILL COME AGAIN TO STAY.

8/10 Good

PAK VUN, Sabah, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Room is spacious, clean and comfortable. Within walking distance to AEON shopping mall. Plenty of choice for food, e.g fast food as well as local food (Chinese, Indian cuisine, hawker stall). Taxi is easily accessible.

6/10 Okay

Verified traveller

Value for money.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

Liked: Staff & service
Satifactory.

6/10 Okay

Soon kean

Disliked: Cleanliness

6/10 Okay

Verified traveller

Short stay
Hotel already old

8/10 Good

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort