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Reviews of Holiday Place

3.5 out of 5
Holiday Place
225 Jalan Ampang, Kuala Lumpur

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 78 reviews" "
Rating 8 - Good. 26 out of 78 reviews" "
Rating 6 - Okay. 33 out of 78 reviews" "
Rating 4 - Poor. 8 out of 78 reviews" "
Rating 2 - Terrible. 0 out of 78 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Baddriah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Good and fast service.. clean.. recommended
Stayed 1 night in Dec 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
This hotel is right across the street from the Thai embassy, a big plus
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Water heater was not function at 2nd day...as i was back hotel at 11pm (take shower with cold water at this hour...omg!!!) then i didnt make a complain on it...anyway, i will check by next morning...
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
2 Cockroaches found in bathroom and room had an unusual smell
Stayed 2 nights in Jul 2018

8/10 Good

David L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit isolated
Plugs are different from US. Hotel is great location if doing embassy business.
Stayed 3 nights in Oct 2017

10/10 Excellent

Lia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The right place in KL
The neighborhood is great. The hotel is close to the towers, shopping streets but in a very nice, quiet area due to all the embassy located on this street. The room was very big and comfortable. Big bathroom with soft towels. The staff very friendly and helpful! I will be back for sure.
Stayed 2 nights in Sep 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Just so so!
Room was nice. Made us wait for 30 mins or so the day we checked in. Gave our room away and was all fully booked when we got there. Got upgraded though but that shouldn't be the case in the first place. One staff wasn't pretty considerate. Alam (staff) was very nice and helping. Wouldn't checked in there if we didn't have appointment at the Thai Embassy.

6/10 Okay

andres

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was dirty, the bathroom dirty, the morning staff was rude, the afternoon staff was friendly, the pillows were very old. The location good.

8/10 Good

Pom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel nearby Thailand Embassy
I like to have a hotel nearby Thailand Embassy, this hotel is the right choice for me.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Convenient hotel Across the Thai Embassy
The hotel was convenient and inexpensive but not very clean. We needed something quick and easy and it served our purpose.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice friendly place good location fir Thai embassy

6/10 Okay

Neil

Liked: Cleanliness, staff & service, room comfort
Thai Visa Location
The hotel was away from the main areas of the city so it was nice and quite, but was within easy walking distance, and taxis were quickly available if required. Ideal location if you have business at the Thai embassy, especially if you forget a document or they have altered the documents you are required to produce. The hotel is pleasant and comfortable, but does need a bit of maintenance to improve its appearance to make it look fresh. The staff were all very polite and friendly.

6/10 Okay

Verified traveller

Disliked: Staff & service
A little hick-up during checking in.
We arrived after midnite. They need cash deposit to check in. Credit Card not accepted.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort

8/10 Good

Zaliman

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Apartment is huge and rooms were comfortable although design and furnitures are a bit old. Staff were very friendly and approachable. Will come back here again.

8/10 Good

Brenda, Phuket, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wil Recommend this Hotel to my friends
It was good experience, reception very helpful in providing us information

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
The City of Kuala Lumpur.
Nice stay in this Hotel..Clean Bedroom,Very Pleased...Near Petronas Towers in the main City of Kuala Lumpur.Overall an enjoyable stay.

6/10 Okay

AWAD, singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
the highest 2/3 star only
Its not so great/some staff are not helpful,information not so clear, you have to ask.

8/10 Good

Jacky, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very spacious and comfortable Hotel
Very spacious and comfortable Hotel, although a little bit far from public transport. The 2-bed room is beyond our expectation. Nice staff.

8/10 Good

mohd syubli

Liked: Cleanliness, room comfort

6/10 Okay

SAMEER ASHFAQ, china

Liked: Cleanliness
room with reasonable price
Its OK

4/10 Poor

Kim Foo

Disliked: Cleanliness, staff & service, room comfort
A very run down Inn
1st time staying here. It looks more like an inn rather than a hotel, very run down, from the reception area to the room and to the cafe where we had breakfast. Choice for breakfast was very limited. For the same price, we will not return but go for the other hotel which is suppose to be our 1st choice - we are glad to know that they have upgraded to include wifi now.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel are near to KL Center.
Hotel romm was not good..if you want to go take deluxe sute..for nice view and good room quality.

8/10 Good

Firoz, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice suite located in the heart of KL.
The hotel is good and economically reasonable. The location is a huge plus as it's in the heart of city and at walking distance from Petronas Twin Towers (15 min walk ~ 1.5 km) & KLCC Mall. We opted for double bedroom suite and the suite is very nicely maintained and its quite spacious. It contains all necessary stuff and one can even look forward to some instant cooking as hotpot, microwave and few utensils including cutlery is provided.

6/10 Okay

Oi Mei, Ampang

Liked: Cleanliness, room comfort
Disliked: Staff & service
Goods but only 1 toilet for 2 bedrooms.
A present stay. But only have one toilet sharing for 2 bedrooms.

8/10 Good

BORIS

Liked: Staff & service, room comfort

8/10 Good

rozita, Penang

Liked: Cleanliness, staff & service, property conditions & facilities
A nice place to stay
Thank your for allowed my daughter to check-in as im not able to do so

6/10 Okay

Gregg, Phuket, Thailand

Liked: Cleanliness, staff & service
Doing A Thai Visa Run
After reading "poor" reviews of this hotel, I picked it because it was directly across the street from the Royal Thai Embassy... I needed to extend my business visa and change my son's visa to an efucation visa because we are living in Thailand... From the minute we got there, the front desk staff helped me with making calls for free to my attorney in Thailand.... Then when we checked in later that day, the room was clean and looked right into the Embassy.. I had a issue with additional papers needed and they printed up my docs for free and gave me a free late checkout the next day because I couldnt pick up our visas until 4 pm.... And the city center was a kilometer from the Petronas Towers so very centrally located... Overall, a great choice for people on a budget!!!!!

4/10 Poor

matthew, singapore

Liked: Cleanliness, room comfort
Basic hotel
This hotel suits Muslims as the amenities reflects. The breakfast quality is rather poor . I would consider this hotel as 3-star category.

6/10 Okay

Lee, Malaysia

Disliked: Property conditions & facilities, room comfort
Average
Average and no fuss for the price

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good family hotel..however little away from klcc nd bukit bintang..etc

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Excellent Location for Embassy Row
The 1st impressions were nice, but trying to sleep there, the shortcomings became apparent. Simply, the mattress, pillows and linens. the trifeca for a good night sleep, were all sub par. The Blankets didnt have the sleeve cover that all hotels use, they just sandwich it between two sheets, so naturally through the course of the night it is slipping out all over the place. Mattress comfort was poor and the pillows were horribly soft and unsupportive. Otherwise the rooms was quite OK, but picked up a lot of noise from the hallways.

4/10 Poor

Mezza, Melbourne, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Petronas Towers. Very run down hotel.
When we got to our room, the safe was broken, the airconditioning in the lounge room was broken, At night I woke up to the bedroom flooding with water from the airconditioner. So now we have no airconditioning. Buffet breakfast was inedible. There were 4 of us and no one ate anything. The lift broke down atleast 3 times in two days. The only positive to this hotel is its proximity to Petronas towers.

10/10 Excellent

Stuart, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Ok Hotel close to centre of KL, be careful of the
We used the Hotel as a stop over for one night so we could shop and see the buildings at night before going to airport next day. Pool seems good although we didn't use it, room was only OK after being at Avani Sepang resrt for 8 days it was very plain.

8/10 Good

Willem, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Facilities: Tired; Value: Bargain; Service: Good;

8/10 Good

Catherine, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service
Facilities: Everyday; Value: Affordable; Service: Professional, Friendly; Cleanliness: Pleasant; Reception were incredibly accommodating and helpful

8/10 Good

jeff tan

Liked: Cleanliness, staff & service, room comfort
Good escape
Good service and relaxing room. Fairly to catch a cab to the airport.

6/10 Okay

Matt

Disliked: Staff & service
An OK room, but poor service
OK, I'll try only to state the facts and hold the opinions... We stayed 4 nights and booked a Deluxe Double. Have to turn on a switch for the hot water and wait for a shower that's Luke warm at best. No toothbrush or toothpaste. No hand towels. No slippers. (Basic essentials for any hotel). Phoned reception for their help to book a taxi for early next morning; they gave me a number to call myself. (I thought this was standard service for hotels). I managed to find the Easy Taxi app which is great. Staff fob you off so that they don't have to deal with you. The king bed we requested was not available the night we checked in. Got told we would be upgraded to an apartment the next day. Yeah right. In my experience, the staff didn't want to know.

8/10 Good

Skylark, Adelaide, Australia

Liked: Staff & service
Roomy 2 bed apartment
This was a late booking so I wasn't expecting too much. The apartment was a little bit tired looking however the beds were clean crisp and comfortable. The staff couldn't have been more helpful getting us into a room earlier than planned (for extra RM 150) as we (2 adults and 2 kids under 12) were so exhausted and needed to sleep. The location was reasonable with a 5 to 10min walk to Ampang Park LRT station, approx 20 min to the Petronas towers. The breakfast was a bonus as we weren't expecting it. The pool was clean and quiet with a view to the towers.

8/10 Good

kim, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

HKTPhuket, Phuket

Liked: Cleanliness, staff & service, room comfort
Nice stay but WIFI availability is a MUST nowadays
My stay was OK. For the breakfast or food in general this "hotel" is only for emergency. In general I was happy. I went to KL to visit the Thai Embassy and this Hotel is just accros the street so perfectly located. What is absolutely ashaming is that there was only availability to the WIFI when you obtained the password from the Pizza restaurant nect to the lobby. NO WIFI from the Hotel and NOT anywhere in the ROOMS.

10/10 Excellent

geta PRICE

Liked: Cleanliness, staff & service, room comfort
Genuine Value
I have visited KL about 20 times in the last 15 years and have always struggled to find suitable acommodation. This hotel is now top of my list. The cost was modest. The 2 bedroom (about 100 sq mtr) condotel was renovated to an acceptable standard. It was equpped with all the major items to a reasonable rather than wasteful standard. The location is a thousand times better than Little India, which is in a similar price range. The staff were fine. The included breakfast while not exotic was fine. Thank you.

6/10 Okay

Lisa, Australia - QLD - Brisbane

Disliked: Staff & service, property conditions & facilities
Facilities: Tired; Value: Economical; Service: Below average; Cleanliness: Clean; Reception staff were not very helpful

6/10 Okay

Mani, New Zealand

Handy hotel for family with children
There is plenty of room in the 2-bedroom apartments. We had a comfortable and quiet stay on the 10th floor. Air conditioning was noisy and not terribly efficient. To the closest train station it is a 10 min walk by foot and in a further 5 min one can walk to the Petronas towers. So all in all a handy location.

10/10 Excellent

lesley, Australia - SA - Regional SA

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Bargain; Service: Go the extra mile; Cleanliness: Spotless; great little convenience stores downstairs

4/10 Poor

shankar

Disliked: Staff & service, room comfort
Complaint
What was agreed not provided. We reached hotel in the midnight. one o the room bulb burst and hence no electricity connection for AC room. Changed room but could not acommadate 4 persons as they could provide extra bed at that point in time. when we try to explain at the time of exit, no one seems to take responsibility of not meeting the statndards. I stringly feel that clients are take for ride. had it been any other hotel, they would refuld the stay cost. You must take it seriously and try to compensate what we have undergone during our stay. Your action or reaction to this complaint will reflect on your reputation,

10/10 Excellent

Khadiejh, Australia - WA - Perth

Liked: Cleanliness, staff & service
Facilities: Basic; Value: Affordable; Service: Remarkable; Cleanliness: Beautiful;

6/10 Okay

Annette, Australia - WA - Perth

Disliked: Property conditions & facilities
Facilities: Tired, Old, limited WiFi bit rundown; Service: Basic; Cleanliness: Neat, fresh water and towels ;