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Reviews of H Boutique Hotel Kota Damansara

3 out of 5
H Boutique Hotel Kota Damansara
B-16, Block B, Sunway Giza, Jalan PJU 5/14, Dataran Sunway, Petaling Jaya, Selangor

Reviews

7.8

Good

Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 6 out of 11 reviews" "
Rating 6 - Okay. 2 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 0 out of 11 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

6/10 Okay

MOHAMED FADIL BIN

Liked: Cleanliness, property conditions & facilities
The hotel is noisy with a live music next to the hotel.
Stayed 3 nights in Nov 2023

8/10 Good

robert

Travelled with partner
Liked: Staff & service
Disliked: Amenities
My wife and I booked a room at the H Boutique Kota Damansara but the lady at the desk could not find our reservation. We arrived from overseas fairly late at night (8pm) and did not want to search for another hotel. Fortunately the young lady, after about 30 minutes of researching, was able to give us a room. We decided to move to a different hotel the next day.
Stayed 3 nights in Apr 2023

6/10 Okay

Philip

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
In need of a re-fit
Great location, but in drastic need of a re-fit. Fridge didn't work. Several lights didn't work. We moved rooms because our original room had water leaking through the ceiling. I feel a guilty because they obviously suffered financialloy through the Covid lockdown, but you have to call it as you see it.
Stayed 6 nights in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Gone downhill but lovely people - carpets very dirty had to get some cleaner and do some extra work for myself in my room
Stayed 2 nights in Jan 2020
Response from T on 6 Jan 2020
Dear Sir/Miss, Thank you for taking time to share your review. Please know that your feedback is extremely valuable to us. we use feedback, such as yours, to continuously make changes to our brand to improve guest experience. We at H Boutique Hotel Kota Damansara want to continues apologize because your stay not expected by you. We hope you will have the opportunity to travel and visit again soon. Please stay in touch and we look forward to welcome you back. Thank you. Sincerely, Hotel Management

8/10 Good

Wee keong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Tasha on 15 Oct 2019
Dear Wee Keong, Thank you for taking time to share your review and give us the awesome rate. Please know that your feedback is extremely valuable to us. we use feedback, such as yours, to continuously make changes to our brand to improve guest experience. We hope you will have the opportunity to travel and visit again soon. Please stay in touch and we look forward to welcome you back. Thank you. Sincerely, Hotel Management

10/10 Excellent

LAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location .
Stayed 1 night in Oct 2019
Response from H Boutique Hotel KD on 13 Oct 2019
Dear Lai, Thank you for taking time to share your review. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve guest experience. We hope you will have the opportunity to travel and visit again soon. Please stay in touch and we look forward to welcome you back. Thank you. Hope can see you again! Sincerely, Hotel Management

10/10 Excellent

LEAN CHONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfort and good location
The hotel room is very clean and comfort. The only disadvantage is no fridge and limited TV channel. The location of hotel is very good with shopping centre and good food at the surroundings. Definitely will visit again if come to stay at that area.
Stayed 1 night in Aug 2019
Response from Tasha on 18 Aug 2019
Dear Lean Chong, Thank you for taking time to share your review. Please know that your feedback is extremely valuable to us. we use feedback, such as yours, to continuously make changes to our brand to improve guest experience. We at H Boutique Hotel Kota Damansara want to continues apologize because your stay not expected by you. We will try our best to improve the service for your next stay. We have a fridge for the big size room. Maybe next stay you can try another big room if need the fridge. We hope you will have the opportunity to travel and visit again soon. Please stay in touch and we look forward to welcome you back. Thank you and sorry again :( Sincerely, Hotel Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, simple and good location.
The room is quite clean and comfortable although a bit small, don't have fridge and only have limited TV channel. The location is quite good as it is located in the shopping center and many shops at the surrounding.
Stayed 1 night in Aug 2019
Response from Tasha on 7 Aug 2019
Hello Sir/Madam, Thank you for taking time to review our property. Please know that your review is extremely to us to improve our service towards our guest. We hope you will have the opportunity to travel and visit again soon. Please stay in touch and we look forward to welcome you back. Thank you and see you again! Sincerely, Hotel Management

8/10 Good

KOK CHIN

Liked: Staff & service, room comfort
After 2pm only able to check in & rooms is very small... No sound proof next room talking also can heard very clear
Stayed 1 night in Jul 2019
Response from Hotel Management on 22 Jul 2019
Dear Kok Chin, Thank you for taking your time to give us a review. We deeply apologize if there is any inconvenience caused during your stay. As stated in our property page, our check in time starts at 2 PM. This is crucial as it gives time to our staff to do a room check before all the guest settles in. As for room size, perhaps you can book a larger room such as the Premier King for your next stay. If there is anything that we can assist your with, please do not hesitate to contact us. Thank you once again.