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Reviews of De UPTOWN Hotel @ SS2

2.5 out of 5
De UPTOWN Hotel @ SS2
No 16, Jalan SS2/63, Petaling Jaya

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 28 reviews" "
Rating 8 - Good. 14 out of 28 reviews" "
Rating 6 - Okay. 10 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Fook Kiong

Disliked: Cleanliness
Never done a proper cleaning. There's a dead cockroach on the chair, and some plastic bag leftover from previous guests. The towel a bit yellowish, and there're hairs on the bed. They do no provide shampoo, only soup, and it's squeeze type. not soup bar. Hope they can improve on these.
Stayed 1 night in Aug 2023
Response from Gary on 12 Aug 2023
Thank you for your feedback, we will put extra attention on the cleanliness as mentioned, the soap was actually 3 in 1, comes with conditioner, body wash and shampoo, comes from one of the biggest certified suppliers in Malaysia to ensure our cleaning chemicals are safe to guest, we hope to serve you again in the future, have a nice day!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Getaway
Excellent room for the price. Only negative was the TV didn't work but the location was great nevertheless.
Stayed 8 nights in Nov 2022

8/10 Good

Han Yih

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
smell of smoke
Stayed 1 night in Dec 2020
Response from Administrator on 11 May 2021
Thank you for your feedback! We are sorry that you have stayed in a room with smells, we will have the specific room and check for the origin of smells as our hotel is non smoking property. Thank you and we hope to see you again!

6/10 Okay

Verified traveller

Travelled with partner
The paint on the wall is "falling down". Suggest to repaint the wall on room No 9301, but overall ok for us to stay one night there. Thank you.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Dirty Aircon
When switched on the air con in room, black particles, big and minute, blown out and stained the bed cover. I had to removed them away.
Stayed 1 night in Aug 2019

8/10 Good

TAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

8/10 Good

ah f

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
The hotel location was good, but the hotel beside was a karaoke so was a bit noise during night time. The smell of cigarettes is very heavy.
Stayed 2 nights in May 2017

6/10 Okay

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to facilities, good location
Easy to locate the hotel, food and some shopping. Good for backpackers

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and affordable room
Good area with wet food market, cafes, small shops as well as banks. However the rooms have no window and quite compact. There's drinking hot n cold water available 24 hours.

8/10 Good

Lih Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

6/10 Okay

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but noisy room
In the past visits, we always enjoy staying at de Uptown SS2 hotel. However, in the recent visit, we realised there was a cafe (Image Cafe) started at the upper floor of neighbour unit. The cafe runs its disco music way past mid night and if not, we could hear karaoke going on in the unit. While we enjoy the good service and great room of de Uptown, we cannot be pulling our hair every night trying to sleep :(

8/10 Good

law, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities
simple but well equipped, staff are kind .Overall is acceptable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

RINCY, Singapore

Liked: Cleanliness
Good location for dining
Room and toilet are generally small but clean. Not soundproofing , so a bit noisy as you can hear guest walking up or down the stairs and their conversation. Location is great, just opposite the local food centre. Many good restaurants nearby but definitely not a place for shopping.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Noisy
Noisy, as there is a karaoke bar nearby, and walls are pretty thin. Noise stopped after midnight though. Kinda seedy location

8/10 Good

Wayland, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in a suburban strip mall
I booked the Triple room listed as 20 m2 on hotels.com, but the room was actually only 17 m2. There's plenty to eat around the hotel. There's a strip of bars if you exit the hotel and turn left. There's a Starbucks behind the hotel. There's a 24 hour McDonald's across the park. Plenty of "massage" places as well. Look for places with neon signs of a foot.

8/10 Good

Dinh Huy, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was a great value for the money

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Cable TV was hopeless at times but room was clean and comfortable. Public parking space limited during the day. Lot's of food surrounding the hotel area.

10/10 Excellent

TAN

Stayed 2 nights in Mar 2023

8/10 Good

Tsuyoshi

Stayed 1 night in Dec 2019

8/10 Good

ning

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
很好，可以再次入住
SS2是华人区，24小时有中国美食，还有麦当劳，酒店出门就有食物。 酒店的桌子有点小，网络有点慢，其他方面都不错，还有员工帮忙提行李。
Stayed 1 night in Jul 2019

6/10 Okay

yan, Hong Kong

Liked: Staff & service
還可以
一分錢 一分貨 要求不高，只是用作休息還好。 記得自備梳洗用品，洗澡用品⋯等等 因為酒店沒有提供⋯ 另外，水機在房外，可供飲用。 不能攜帶太重或太大的行李， 酒店沒有升降機，要自己抬行李上樓梯⋯ 這是我的體驗
Stayed 7 nights in Apr 2018

8/10 Good

adric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort