View from property
Check availability

Reviews of Cempaka Hotel by Majestic 13

3 out of 5
Cempaka Hotel by Majestic 13
Tower 2, Menara PGRM, No. 6, Jalan Pudu, Cheras, Kuala Lumpur

Reviews

7.6

Good

Rating 10 - Excellent. 6 out of 17 reviews" "
Rating 8 - Good. 5 out of 17 reviews" "
Rating 6 - Okay. 4 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 2 out of 17 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Mohd Azam

Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Hazizi

Stayed 1 night in Jul 2020

10/10 Excellent

aidie

Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Quiet environment and has a convenient shop located next to this hotel. However, there was a chinese staff was quite unfriendly when I check in around 11.45pm. Not being trained professionally in hospitality industry and not patient in handling customer. Highlighted on the fridge was a bit small and unable to keep a birthday cake, no solution was provided. It as also seems malfunctioning. The worst part is there was someone knocking the room around 9am asking whether we need room service. This is totally unacceptable. Guest are sleeping inside, how can they did that and disturbing others? Lastly, the photos posted online as similar as what we see when we check in. No disparity and using photoshop software to beautify the photos to attract us to book and check in.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Jul 2019

8/10 Good

siti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

A hotel next to huge motor way
Another old hotel, cannot close your window properly, if you are staying next to motor way, you have to smell huge traffic of Maluri. The room was big and temperature was cool. A young staff who speak chinese language was not very helpful or kind. I did not see him later but hope I do not see him again in this hotel. Maybe he just had bad day . Anyway other staffs were kind and helpful. The swimming pool is kind of clean but again, it is facing the motorway, I had to smell smoke from cars while I was swimming. No wifi in some rooms, I had to use internet sitting next to the elevator.
Stayed 11 nights in Jul 2018

8/10 Good

YAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CONVINIENT
CONVINIENT ME TO ATTEND LOCAL SEMINAR AT DWC.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
everything is nice.
Response from Olive on 5 Mar 2018
Thank you for your stay, and looking forward to serve you again very soon!

10/10 Excellent

Engku Mohd Fazli

Liked: Staff & service, property conditions & facilities, room comfort
Your toilet was slippery
Stayed 1 night in Dec 2017

10/10 Excellent

Noor Fariza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay & Convenient
Great Stay!
Stayed 1 night in Jun 2017

10/10 Excellent

benjamin

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Fair stay
Not bad for its class

2/10 Terrible

MOHD SURATMAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking toooo scary

6/10 Okay

Tong

Stayed 1 night in Jul 2022

10/10 Excellent

Ruheil Fathein Md Radzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019