Hotel Kembara di Nilai

"Convenient location, clean, friendly staff. Value for money. Room, towels and corridor has an indian fragrance, not the most popular fragrance. Bearable for me, but.... Lack of maintenance - broken shower hose, broken bidet. Lack of amenities - only 2 bath towels, 1 shower gel. Only 2 cups total, but kettle is working. Bring your own coffee, tea. No floor mat, after bath, entire bathroom is wet and when you walk into room, it is all wet. Not enough table space, resorted to put everything on the...

"The room is fine, if a bit basic, and noisy from the neighboring highway. For the price, this is expected. The real issues needing immediate attention: (1) In my 4-5 stays at Komune Living, there hasn't been a single time where I didn't wait 20-30 minutes in line to check in. Part of this is staffing: the check-in desk is always understaffed. But the root cause is the check-in process itself is inordinately slow. My check-in was fully routine, prepaid reservation, zero special issues or...