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Aerotel Kuala Lumpur

Photo gallery for Aerotel Kuala Lumpur

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Premium bedding, desk, free WiFi
Premium bedding, desk, free WiFi
Premium bedding, desk, free WiFi
Premium bedding, desk, free WiFi

Overview of Aerotel Kuala Lumpur

Aerotel Kuala Lumpur

3.5 star property

3.9/5 Good

Top rated for cleanliness (4.4/5)

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
Map
Kuala Lumpur International Airport 2, Level 2M, Gateway, Sepang, Selangor, 64000

Explore the area

  • AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)5 min drive
  • Popular LocationSultan Abdul Samad Mosque7 min drive
  • Popular LocationMitsui Outlet Park Klia Sepang10 min drive
  • Popular LocationKLIA Jungle Boardwalk22 min drive

Room options

About this area

Sepang

Located in Sepang, Aerotel Kuala Lumpur is connected to a shopping centre. Sultan Abdul Samad Mosque and UiTM Kampus Dengkil are notable landmarks, and the area's natural beauty can be seen at Bukit Lanjut and KLIA Quarters Recreation Park. Looking to enjoy an event or a match while in town? See what's going on at Sepang International Circuit.

What's nearby

  • Sultan Abdul Samad Mosque - 7 min drive
  • Mitsui Outlet Park Klia Sepang - 10 min drive
  • National Automobile Museum - 14 min drive
  • Sepang International Circuit - 14 min drive
  • KLIA Jungle Boardwalk - 22 min drive

Getting around

  • Kuala Lumpur International Airport Station - 7 min drive
  • Kuala Lumpur International Airport (KUL) - 5 min drive

About this property

Aerotel Kuala Lumpur

3.5-star hotel connected to a shopping centre
At Aerotel Kuala Lumpur, you can look forward to a bar, a 24-hour business centre and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Local cuisine breakfast (surcharge), free newspapers and a lift
  • Luggage storage, smoke-free property and meeting rooms
  • Coffee/tea in the lobby, a 24-hour front desk and express check-out
  • Guest reviews say good things about the proximity to the airport and overall condition
Room features
All guest rooms at Aerotel Kuala Lumpur offer perks, such as premium bedding and air conditioning, as well as amenities, such as complimentary wireless Internet access and complimentary bottled water.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers, free toiletries and hairdryers
  • 32-inch TVs with cable channels
  • Daily housekeeping and desks

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Property requires that all guests aged 1 and over receive free on-site antigen/rapid COVID-19 testing during their stay
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Local cuisine breakfast available for a fee daily 4:00 AMโ€“noon: MYR 25 for adults and MYR 25 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Step-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 32-inch TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk

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Policies

Check-in

74% of travellers were happy with check-in
Check-in from 2 PM - 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and over, and test must have been administered no more than 24 hours prior to check-in
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: MYR 25 for adults and MYR 25 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Aerotel Kuala Lumpur Airport Hotel gateway@klia2 Sepang
Aerotel Kuala Lumpur Airport Hotel gateway@klia2
Aerotel Kuala Lumpur Airport gateway@klia2 Sepang
Aerotel Kuala Lumpur Airport gateway@klia2
Aerotel Kuala Lumpur gatewayk
Aerotel Kuala Lumpur Hotel
Aerotel Kuala Lumpur Sepang
Aerotel Kuala Lumpur Hotel Sepang
Aerotel Kuala Lumpur (Airport Hotel) gateway@klia2

Frequently asked questions

Is Aerotel Kuala Lumpur pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at on 1 Oct 2022 start from RMย 443.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Aerotel Kuala Lumpur?

Aerotel Kuala Lumpur doesn't offer parking.

What time is check-in at Aerotel Kuala Lumpur?

Check-in is from 2 PM - 6:00 AM.

What time is check-out at Aerotel Kuala Lumpur?

Checkout is at noon.

Where is Aerotel Kuala Lumpur located?

Situated near the airport, this hotel is within 9 mi (15 km) of Sultan Abdul Samad Mosque, Mitsui Outlet Park Klia Sepang and Bukit Lanjut. Sepang International Circuit and National Automobile Museum are also within 9 mi (15 km).

Can I cancel my reservation for free at Aerotel Kuala Lumpur and receive a full refund?

Yes, Aerotel Kuala Lumpur offers free cancellation on select room rates, because flexibility matters! Please refer to Aerotel Kuala Lumpur cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 113 out of 325 reviews
5 - Excellent 35%
Rating 4 - Good. 124 out of 325 reviews
4 - Good 38%
Rating 3 - Okay. 42 out of 325 reviews
3 - Okay 13%
Rating 2 - Poor. 21 out of 325 reviews
2 - Poor 6%
Rating 1 - Terrible. 25 out of 325 reviews
1 - Terrible 8%

4.4/5

Cleanliness

3.9/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

3.9/5

Eco-friendliness

3/5 Okay

nazreen
Ok
Stayed 1 night in Jun 2022

3/5 Okay

Minawar
Ok only hotel
Itโ€™s an OK transit hotel. No thrills and no frills. Lack hot water. Overall OK. Paid for full night but they said I paid only for 12 hours. Basically you get for what you paid for.
Stayed 1 night in Jun 2022

5/5 Excellent

Verified traveller
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome!
Convinient location, friendly staff and comfortable room and bed.
Stayed 1 night in Jun 2022

3/5 Okay

Sugin, Tulsa
The hotel is right in the terminal is a plus for those who need to have a short rest during transit.
Stayed 1 night in Jun 2022

4/5 Good

Mohd syariffudin
Stayed 1 night in May 2022

3/5 Okay

Melaine
Stayed 1 night in May 2022

5/5 Excellent

Abs
Stayed 1 night in May 2022

2/5 Poor

Hou Chew, Miri
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crazy night time renovation work upstairs above the hotel room from 10pm until morning 4am.
Stayed 1 night in Apr 2022

3/5 Okay

Christian
Stayed 1 night in Apr 2022

3/5 Okay

Tana Jaclyn
Liked: Property conditions & facilities
I liked that this was an airport hotel. But I got off my international flight at midnight and was faced with no signage, no directions, and no representation at all in the airport. It turns out the other airport which is 2.5 Kms away . I arrived after much confusion by taxi in the middle of the night to see the mall area dark and scary. I will not use this hotel again. The facilities were fine, the location is unappealing for an international traveker. The mall idea for this airport is a failure fir the traveler.
Stayed 1 night in Apr 2022