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Ulasan tentang Luxfort 118 Service Suites

3 out of 5
Luxfort 118 Service Suites
118, Island Plaza, Jalan Tanjong Tokong, George Town, Penang

Ulasan

8.8

Cemerlang

Penilaian 10 - Cemerlang. 36 daripada 79 ulasan" "
Penilaian 8 - Baik. 33 daripada 79 ulasan" "
Penilaian 6 - Boleh diterima. 8 daripada 79 ulasan" "
Penilaian 4 - Lemah. 2 daripada 79 ulasan" "
Penilaian 2 - Teruk. 0 daripada 79 ulasan" "

9.0/10

Kebersihan

8.6/10

Kakitangan & perkhidmatan

8.8/10

Kemudahan

8.6/10

Keadaan hartanah & kemudahan

Ulasan

10/10 Cemerlang

Chui wen

Sukakan: Kebersihan, keselesaan bilik
Menginap 1 malam pada Feb 2022
Respons daripada Jason pada 7 Feb 2022
Thanks a lot.

10/10 Cemerlang

Joyce

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 4 malam pada Jun 2022

10/10 Cemerlang

vin

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Nice place to stay, highly recommended
Menginap 2 malam pada Jun 2022
Respons daripada Jason pada 9 Jun 2022
Thank you

8/10 Baik

YUJI

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
清潔だった。水も4本あり。
Menginap 1 malam pada Apr 2022
Respons daripada Jason pada 13 Apr 2022
Thanks you.

10/10 Cemerlang

Gerry

Sukakan: Kebersihan, keselesaan bilik
Mid Week Romantic Sneak
Beginning with communication from Jason alerting us to early check-in to checkout the next day, everything is fine. We wish we would have discovered this location sooner. We enjoyed the comfortable room complete with amenities. Despite being in a room facing the Tanjong Tokong road our room was surprisingly quiet. Lunch at Ido Ichi in the building then dinner just across the street at No Eyed Dear. 2 of our favorite restaurants made our day & evening complete.
Menginap 1 malam pada Nov 2021
Respons daripada Jason pada 1 Dis 2021
Thanks a lot.

10/10 Cemerlang

Siti

Mengembara bersama keluarga
Sukakan: Kebersihan, keselesaan bilik
Menginap 1 malam pada Nov 2021
Respons daripada Jason pada 18 Nov 2021
Thank you.

10/10 Cemerlang

Ben, PJ

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan
It's a nice and well-equipped property. Though exterior it kind of look like and seasoned building, but accommodation is well maintain and updated. Also, I accidentally left by daughter's favourite water bottle after checked out. The reception is kind enough to help me ship the bottle back to me safely. Kudos!
Menginap 1 malam pada Jun 2020
Respons daripada Jason pada 26 Jun 2020
Thanks for the review and hope to see you again.

6/10 Boleh diterima

Wai Chung Chris

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
泳池很冷，但這樣便宜，不要苛責了。員工好好啊！
酒店的管理其實非常好，負責的職員或經理均能及時回應問題，而且房間打掃得十分清潔，一塵不染，論整潔，很是令人滿意。而且，我們事前還要求了供應電飯煲，酒店職員也預先為我們準備。酒店最強的是下面就有個超級市場，想體驗婚前生活的小兩口子外出旅行，可以天天往超市買菜回家，然後躲在酒店房間自煮自吃。體驗一下新婚時候，兩口子彈盡糧絕，家徒四壁的甜蜜生活，因為這酒店的裝修真的很BASIC。不過，以這樣的價錢，還要求甚麼？ 失分之處在於： 房間的設計很平淡，家具簡單，若多住幾天，會覺得很孤清。另外，房間的佈局因為大廈本身的圖則設計古怪而顯得奇詭。除了睡房方正，起居室和飯廳都奇形怪狀，長住不是辦法。 酒店（或曰這個樓盤）的住客泳池十分陰冷，想下水游泳，總是冰凍得離奇，游不了半小時就要上岸。太冷了。 酒店是位處民居大廈，所在位置下面有商場，但店舖不多，食肆你住三天就全部吃完。走路去附近街區的店面吃吧？檳城白天的太陽猛烈，望一眼已不想走。所以，要住這裏，最好還是租車，或者出門就召Grab Car。
Menginap 4 malam pada Feb 2020
Respons daripada Omera pada 20 Feb 2020
Thank you

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kemudahan
チェックアウトの１日前の日、一日中 ホテルカウンターがクローズしてました。こんなこと普通はありえない事だと思うけどどうなんでしょうか？
Menginap 24 malam pada Jan 2020
Respons daripada Jason pada 17 Feb 2020
Sorry for the inconvenience caused.

6/10 Boleh diterima

jenching

菩通
Menginap 2 malam pada Jan 2020
Respons daripada Omera pada 31 Jan 2020
Thank you.

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
方便社區，有超市，食店，有停車，會再次入住
Menginap 3 malam pada Jan 2020
Respons daripada Omera pada 26 Jan 2020
Thank you

10/10 Cemerlang

Donna

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great service at check in Apartment and pool very clean Great location Bus to most parts of Penang leaves from front of building Supermarket coffee shop chemist Money changer in building ATM across the road Highly recommend Omara on front desk was so lovely
Menginap 10 malam pada Dis 2019
Respons daripada Omera pada 8 Jan 2020
Thank you very much.

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
have been staying there for 2nd time, Customer service officer provided good services and support. I like the washer with dryer facilities.
Menginap 3 malam pada Nov 2019
Respons daripada Omera pada 6 Dis 2019
Thank you

8/10 Baik

Tan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Nov 2019
Respons daripada Omera pada 6 Dis 2019
Thank you

8/10 Baik

MASANORI

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
ペナンの 生活体験
洗濯機や乾燥機迄揃っていてうれしかった。
Menginap 7 malam pada Sep 2019
Respons daripada Omera pada 15 Sep 2019
Thank You.

10/10 Cemerlang

Hisae

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
悩んだ時にはこのアパートメントで
ペナン長期滞在の際は毎回利用させてもらってます。食事、買い物…全てここに滞在すれば徒歩圏内だし、タウンやビーチに行きたい時はバス停も目の前にあります。あと、何と言っても洗濯機と乾燥機が部屋に常備されており、洗剤まで付いてるので主婦としては助かります。周りに同じ様なコンドミニアムが続々と建ち始めてますが、私はこちらがおススメです。
Menginap 1 malam pada Ogo 2019
Respons daripada Jason pada 7 Sep 2019
Thank you.

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
地下にモールがあったり、近くにレストランなどもあり食事には困らなかったです。また、ガーニープラザも車で7-8分と利便性の高い場所にあり助かりました。受付のマレー人のスタッフも親切でした。
Menginap 3 malam pada Ogo 2019
Respons daripada Omera pada 3 Sep 2019
Thank you.

8/10 Baik

Jenny

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very good services from the counter but no room services. I am pleased with the customer service by one of the lady colleague. She is very helpful. Might think of providing some Room Services like clearing the rubbish and changing the bath towel.
Menginap 2 malam pada Jun 2019
Respons daripada Jason pada 3 Jul 2019
Thanks for your feedback

8/10 Baik

Pengembara yang disahkan

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
everything was okay :) clean friendly people, good swimming pool....
Menginap 4 malam pada Jun 2019
Respons daripada Jason pada 3 Jul 2019
Thanks for your feedback

8/10 Baik

Rob

Mengembara bersama pasangan
Good location.Amenities were good. Reception was helpful and friendly
Menginap 17 malam pada Jun 2019
Respons daripada Jason pada 3 Jul 2019
Thanks for your feedback

10/10 Cemerlang

Yu

Pengembara perniagaan, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
とても親切でしたし、綺麗で とても良かったです
Menginap 2 malam pada Mei 2019
Respons daripada Omera pada 24 Mei 2019
Thank you very much.

8/10 Baik

Pengembara yang disahkan

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very comfortable place, extremely convenient: you will be granted free parking and the nearest supermarket is just a lift ride away :-) the complex also has a gym and a swimming pool. Communication with the staff was very smooth and fast. If I have to find a flaw, the apartment has not enough pots and pans if you want to cook for yourself.
Menginap 4 malam pada Apr 2019
Respons daripada Omera pada 30 Apr 2019
Thank you.

10/10 Cemerlang

Chi Che

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Good
Reception is really helpful & room is clean & comfortable.
Menginap 3 malam pada Dis 2018
Respons daripada Omera pada 19 Dis 2018
Thank you & we really appreciate your feedback.

10/10 Cemerlang

James

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Dis 2018
Respons daripada Jason pada 11 Dis 2018
Thanks for your feeback

8/10 Baik

Ai Ling

Routine trip home away from home.
Trip back home. Place was great as usual.
Menginap 4 malam pada Ogo 2018
Respons daripada Jason pada 24 Ogo 2018
Glad that you enjoyed your stay here. Thank you very much for your feedback.

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Ogo 2018
Respons daripada Jason pada 24 Ogo 2018
Thank you for your feedback

8/10 Baik

sophie, singapore

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Tidak sukakan: Kebersihan
Spacious for family
Spacious room and big kitchen for 4 people stay or a small family members. Cold Storage and lots of restaurants nearby all in walkable distance. Toilet paper can have more for comfort for the tenants next time if possible . Tight security system so it’s very safe to stay there. It’s very near to go to town as well and to the quay . Overall very good experience to stay , will book the same place in future if travelling to Penang next time
Menginap 3 malam pada Jun 2018
Respons daripada Omera pada 4 Jul 2018
Thank you for your feedback

8/10 Baik

T, PHL

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Good value but at some price
I did not stay long enough to be able to claim that I can truly assess the quality of Luxfort 118. But long enough to note that access is a major problem for anyone with any handicaps. There were too many steps to get to and from the elevators to our car. Getting hot water was an issue because I kept forgetting that it is not "on tap", I had to hit the button 5 minutes before use. The place is quite far from the historical area of Georgetown.
Menginap 2 malam pada Jun 2018
Respons daripada Omera pada 28 Jun 2018
Noted

10/10 Cemerlang

JUNGAE

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
깨끗하고 편안한 숙소.. 식당,슈퍼마켓,은행, 교통 등 주변시설 이용 Good! 강추!
Menginap 16 malam pada Mei 2018
Respons daripada Jason pada 20 Jun 2018
Thanks for staying with us.

10/10 Cemerlang

WAI KUAN

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Jun 2018
Respons daripada Jason pada 20 Jun 2018
Thanks for staying with us.

4/10 Lemah

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Mixed feelings
Agree with other reviewer. My room was dark and felt like a bunker. One window total and it was in bedroom facing a wall. 5th floor rooms are near pool but also have a walkway around the perimeter making it unsecure to open windows. Very limited tv options in English. I liked the location as it is more residental and a short bus ride away from major shopping but empty mall was bit creepy. Lady at checkin was very friendly and helpful.
Menginap 10 malam pada Mei 2018
Respons daripada Jason pada 20 Jun 2018
Thanks for staying with us and will look into the feedback.

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Excellent property for young children
We booked a double bed with an additional pull-out mattress for the kids, and as we've stayed here before we were upgraded to an apartment with two beds (one in the bedroom, one in the main living room). Additionally, we were given a room that was right outside the pool, which was ideal for the kids. We spent a lot of time at the pool, which has a large sunny area but also lots of shade for young children. The condition of the apartment itself was excellent, it had everything we needed. The lady that met us when we arrived (and who we've met before when we stayed) was very welcoming and helped make the stay even more enjoyable. Add in the Cold Storage in the basement that's open until 10pm, the free parking (make sure you let them know beforehand if you need to park), and it amounted to the perfect place to stay. We'll definitely stay here again next time we're in Penang.
Menginap 12 malam pada Apr 2018
Respons daripada Omera pada 26 Mei 2018
Thank you for your feedback.

10/10 Cemerlang

Stefan, Brisbane, Australia

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Very comfortable suite with a great view.
Comfortable and pleasing stay with very obliging staff. the pool was very enjoyable and clean as were all facilities.
Menginap 17 malam pada Apr 2018
Respons daripada Jason pada 28 Apr 2018
Thank you for your feedback.

10/10 Cemerlang

Shane , Australia

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great value, excellent quality
We found this property to be of a great standard for the price paid. We are a family with two young children. The main bedroom we left for the kids, so we could stay up a little later. All apartment fittings are new and are great quality. Car parking directly underneath, along with a great supermarket. A couple of cafes for a coffee. We caught Grabs into Batu Ferringhi at night. Super easy. Pool and spa are really clean and awesome lookout. Staff were really friendly with great communication. I'd highly recommend this property and we'd certainly stay again.
Menginap 2 malam pada Apr 2018
Respons daripada Omera pada 25 Apr 2018
Glad that you enjoyed your stay here. Thank you very much for your feedback.

6/10 Boleh diterima

Haruyuki

Sukakan: Kebersihan, keselesaan bilik
Island plazaのコンドミニアム。地下にスーパーがあるので食材の買い出しに便利。建物自体は若干古いが、清掃はキチンとされており及第点。部屋の掃除とリネンの交換は週に一度。プールは陽当たり悪く、日光浴を楽しむのには不向き。食事に関しては屋台やフードコートが近くに多数あり、特に問題なし。
Menginap 4 malam pada Jan 2018
Respons daripada Omera pada 1 Mac 2018
Noted & thank you

8/10 Baik

Ted

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
取房混亂
位置好，容易找，前台座落位置不明顯，住房由不同代理經營，取房時引起混亂。
Menginap 5 malam pada Jan 2018
Respons daripada Omera pada 2 Feb 2018
Thank you.

8/10 Baik

Raymony, Singapore

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice & Clean.
Staff are very polite & helpful. Automatically arrange 2 booking rooms next to each other.
Menginap 3 malam pada Dis 2017
Respons daripada Omera pada 2 Jan 2018
Thank you

10/10 Cemerlang

Bhaskaran

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
comfy stay.
it was good and comfy.
Menginap 1 malam pada Nov 2017
Thank you

6/10 Boleh diterima

Alex, KL

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keselesaan bilik
Nice Rooms, clean, convenience to town, but smelly
The room location is just nice to me, room are clean, but little of smelly. generally it is fair deal.
Respons daripada Omera pada 10 Mei 2017
Thank you for your feedback.

8/10 Baik

shingo

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
便利な場所
地下にスーパーがあり、何でも揃います。お酒もあります。リビングルームに窓がないのは残念ですが、広くて快適です。

10/10 Cemerlang

Nurshuhada

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Feels like home.
Thanks to excellent service provided by front desk officer, Mdm Omera, our check-in was done quickly and smoothly. Room was excellent with huge spaces, beautiful view and wonderful cleanliness. With house appliances available such as washer, dryer and stove, it made the whole stay very homely. A plus point was the great WIFI connection.

10/10 Cemerlang

gary

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Penang Getaway
Very nice facility that was clean and secure.

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
In terms of facilities, I can said fantastic and excellent. The only drawback is the speed of WiFi, normal surfing is okay, but not suitable for video. Anyway will definitely come back again. P/S: Location is strategic also, near to Tesco, Cold Storage and Gurney Shopping Mall.

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Excellent Service Apartment
The staffs are very helpful and friendly. Thanks Omera for the assistance throughout our stay. This service apartment is excellent. Good location, many eateries around and safe in security. My Dad loves it's clean and beautiful swimming pool at the 5th floor. Perfect!

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Great apartment, clean and helpful staff. Good location although shopping mall it's located above is almost totally deserted. Cold storage supermarket is excellent though.

8/10 Baik

Pengembara yang disahkan

Sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
The hotel management is friendly & helpful. Suggest the shower head to be removal with hose, rather than fix on the wall. Suggest daily cleaning & mopping of the floor.

4/10 Lemah

Fok

Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Most of the shops have closed down. It is like a ghost town. There is only a window in the bedroom. No window at living area

6/10 Boleh diterima

Azizi

Sukakan: Keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
Clean & Reasonable
It's good for short stay traveller 1-2 weeks as facilities include kitchen, washer and dryer.

8/10 Baik

Silas, Singapore

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Good location and amentities
Great location about 20 mins walk to Gurney Plaza, got a Cold Storage, Guardian and good Japanese restaurant, all just downstairs. Plenty of eateries nearby too and easy access to public transport. Uber is convenient and a typical trip to Gurney is just 3-4 ringgit and I booked it to the airport for about 30 ringgit.

8/10 Baik

KT, Singapore

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Hotel in shopping mall
It is a pleasant stay for my family. The location is near Gurney shopping center and lots of eating places too.