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Raia Hotel Penang

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Free WiFi, bed sheets
Free WiFi, bed sheets
24-inch TV with satellite channels
Free WiFi, bed sheets

Overview of Raia Hotel Penang

Raia Hotel Penang

3.5 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

3.5/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Lot 5789 & 5790, Kompleks Tabung Haji, Jalan Dato' Ismail Hashim, Bayan Lepas, George Town, Penang, 11900

Explore the area

  • Popular LocationBukit Payung4 min drive
  • Popular LocationSnake Temple6 min drive
  • Popular LocationPantai Teluk Bayu7 min drive
  • AirportPenang (PEN-Penang Intl.)9 min drive

Choose dates to view prices

About this area

George Town

Located in Bayan Lepas neighbourhood, Raia Hotel Penang is connected to a shopping centre. Hin Bus Depot Art Centre and Children on Bicycle by Ernest Zacharevic are cultural highlights, and travellers looking to shop may want to visit Queensbay Mall and TESCO. Looking to enjoy an event or a game while in town? See what's going on at Penang International Sports Arena, or consider a night out at Gurney Drive.

What's nearby

  • Bukit Payung - 4 min drive
  • Penang International Sports Arena - 5 min drive
  • Snake Temple - 6 min drive
  • Pantai Teluk Bayu - 7 min drive
  • RECSAM and Institute Pendidikan Guru - 14 min drive

Getting around

  • Penang Sentral - 35 min drive
  • Penang (PEN-Penang Intl.) - 9 min drive

Restaurants

  • Restaurants on site
  • Terrace Cafe

About this property

Raia Hotel Penang

3.5-star hotel connected to a shopping centre in Bayan Lepas
This smoke-free hotel features a restaurant, a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site. All 134 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and TVs with satellite channels. Guests will also find room service, free newspapers and free bottled water.
Raia Hotel Penang offers 134 air-conditioned accommodations with free newspapers and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower and slippers.

This George Town hotel provides complimentary wireless Internet access. Satellite televisions are provided. Housekeeping is offered on a daily basis and hairdryers can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site

Food and drink

  • Breakfast available for a fee: MYR 15 for adults and MYR 15 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Family friendly

  • Laundry facilities
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Languages spoken

  • English
  • Indonesian
  • Malay

Business services

  • Business centre
  • Conference space (26147 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 24-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Free newspapers
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 10 children stay free when using existing bedding
Rollaway/extra beds are available for MYR 60.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 15 for adults and MYR 15 for children (approximately)
  • Rollaway bed fee: MYR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

Property is also known as

Hotel Penang
Hotel TH Penang
TH Hotel Penang
TH Penang
TH Penang Hotel
TH Hotel Penang George Town
TH Penang George Town
TH Hotel Penang
Raia Hotel Penang Hotel
Raia Hotel Penang George Town
Raia Hotel Penang Hotel George Town

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 65 out of 380 reviews
5 - Excellent 17%
Rating 4 - Good. 149 out of 380 reviews
4 - Good 39%
Rating 3 - Okay. 105 out of 380 reviews
3 - Okay 28%
Rating 2 - Poor. 34 out of 380 reviews
2 - Poor 9%
Rating 1 - Terrible. 27 out of 380 reviews
1 - Terrible 7%

3.6/5

Cleanliness

3.7/5

Staff & service

3.3/5

Amenities

3.3/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel especially for business travel..
Comfortable and big room, reasonable price, but need to book with hotel.com :) Walk in price will be double price.. For businees trip...absolutely this hotel will be the best to stay.. Plus near airport and also walking distance to night market if u stay on Saturday night. Craving for nasi beriani kapitan which is among famous food in penang...? definately stay here lah lol.
Stayed 1 night in Apr 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Generally, the hotel is clean, spacious and comfortable. Good
Stayed 1 night in Jul 2020

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff very friendly and helpful. Evening meal in onsite cafe was very reasonably priced and good quality The room we had was very dated and in need of some remedial works. Air con very basic and not very effective
Stayed 1 night in Feb 2020

1/5 Terrible

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020