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Cititel Penang

Photo gallery for Cititel Penang

Indoor pool
Indoor pool
Indoor pool
Deluxe Room, 1 King Bed | 1 bedroom, desk, blackout curtains, soundproofing

Overview of Cititel Penang

Cititel Penang

4.0 star property

8.2/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
66 Jalan Penang, George Town, 10000

Explore the area

  • Popular LocationKapitan Keling Mosque12 min walk
  • Popular LocationKOMTAR12 min walk
  • Popular LocationPenang City Hall15 min walk
  • AirportPenang (PEN-Penang Intl.)30 min drive

Room options

About this area

George Town

Cititel Penang is located in Downtown George Town, a walkable area in George Town with good shopping. Cheong Fatt Tze Mansion and Georgetown UNESCO Historic Site are local landmarks, and the area's natural beauty can be seen at Padang Kota Lama and Penang Botanic Gardens. Looking to enjoy an event or a game while in town? See what's happening at City Stadium or Penang International Sports Arena. Spend some time exploring the area's activities, including winery tours and outlet shopping.

What's nearby

  • Kapitan Keling Mosque - 12 min walk
  • KOMTAR - 12 min walk
  • Pinang Peranakan Mansion - 13 min walk
  • Batik Painting Museum Penang - 15 min walk
  • Penang City Hall - 15 min walk

Getting around

  • Penang Sentral - 30 min drive
  • Penang (PEN-Penang Intl.) - 29 min drive

About this property

Cititel Penang

4-star hotel located in Downtown George Town
At Cititel Penang, you can look forward to a bar, a fitness centre and a restaurant. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), smoke-free property and a lift
  • A front desk safe, a reception hall and a 24-hour front desk
  • Guest reviews say good things about the helpful staff and proximity to shopping
Room features
All 451 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and sound-insulated walls.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • Wardrobes/cupboards, daily housekeeping and desks


Chinese (Mandarin), English, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Secured covered valet parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AMโ€“10:30 AM: MYR 56 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms


  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)


  • Free toiletries
  • Private bathroom
  • Shower


  • LCD TV


  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties



Check-in from 3:00 PM - anytime
Minimum check-in age - 21


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 85.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 56 per person (approximately)
  • Rollaway bed fee: MYR 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 6:00 AM to 11:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Cititel Penang Hotel George Town
Cititel Penang Hotel
Cititel Penang George Town
Cititel Penang Georgetown
Cititel Penang Hotel Georgetown
Cititel Penang George Town
Cititel Penang Hotel
Cititel Penang Georgetown
Cititel Penang George Town
Cititel Penang Hotel Georgetown
Cititel Penang Hotel George Town

Frequently asked questions

Does Cititel Penang have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at ?

As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at on 1 Jan 2023 start from RMย 236.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cititel Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cititel Penang?

Self-parking is free at this property.

What time is check-in at Cititel Penang?

Check-in is from 3:00 PM - anytime.

What time is check-out at Cititel Penang?

Checkout is at noon.

Where is Cititel Penang located?

Located in Downtown George Town, this hotel is within a 5-minute walk of Cheong Fatt Tze Mansion, Camera Museum and Georgetown UNESCO Historic Site. Pasar Chowrasta and Penang State Museum are also within 10 minutes.

Can I cancel my reservation for free at Cititel Penang and receive a full refund?

Yes, Cititel Penang offers free cancellation on select room rates, because flexibility matters! Please refer to Cititel Penang cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings


Very good

Rating 10 - Excellent. 142 out of 419 reviews" "
" "10 - Excellent 34%
Rating 8 - Good. 213 out of 419 reviews" "
" "8 - Good 51%
Rating 6 - Okay. 45 out of 419 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 15 out of 419 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 4 out of 419 reviews" "
" "2 - Terrible 1%




Staff & service




Property conditions & facilities



8/10 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Rooms were good & breakfast was excellent.
Stayed 4 nights in Nov 2022

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower room shower heads could have been better and to have a sliding or swing door to prevent wetting area outside it. Aircon fan noise was slightly noisy. Overall I was very satisfied with the hotel. One thing to worth mentioning was that i got the change in some food ingredients in my order of โ€œseafood rice vermicelliโ€ in the room service menu.
Stayed 1 night in Oct 2022

8/10 Good

Alice Tee Mui
Stayed 3 nights in Aug 2022

10/10 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, a great place to stay in Penang.
Hotel was nicely located in George Town and walking distance to old town, a beautiful mosque, Little India, Chinatown, Art Street etc. The staff were really helpful and friendly. Breakfast buffet was good and not so crowded and lots of variety. Enjoyed the room which was 18th floor and had a great view from the window of the ocean and a church next door. Close to an interesting beer garden with local food and live entertainment nightly. Overall, a great place to stay in Penang.
Stayed 1 night in Aug 2022

10/10 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always welcome ๐Ÿ˜Š
Wonderful hotel, we have been staying for the past 25 years, though some staff come and go there's always a friendly face who remembers us and gives a warm welcome back. Been recently refurbished and the rooms are lovely, breakfast always good with plenty of choice both Asian and European. A great hotel situated for all the sights and shopping.
Stayed 3 nights in Aug 2022

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 1 night in Jul 2022

8/10 Good

Stayed 3 nights in Jun 2022

10/10 Excellent

Mohd Ridzuan
Stayed 2 nights in Jun 2022

6/10 Okay

Stayed 1 night in Jul 2022

10/10 Excellent

Yaw Peng
Stayed 1 night in Jun 2022