See all properties
Save

Choose dates to view prices

Eastern And Oriental Hotel

Photo gallery for Eastern And Oriental Hotel

Exterior
Balcony
Exterior detail
Writers Suite Two Queen Beds | Premium bedding, in-room safe, blackout curtains, iron/ironing board
Restaurant

Overview of Eastern And Oriental Hotel

VIP Access

Eastern And Oriental Hotel

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
10 Lebuh Farquhar, George Town, Penang, 10200

Explore the area

  • Popular LocationPenang City Hall11 min walk
  • Popular LocationKapitan Keling Mosque14 min walk
  • Popular LocationKOMTAR18 min walk
  • AirportPenang (PEN-Penang Intl.)37 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

About this area

George Town

Located on the waterfront, Eastern And Oriental Hotel is in Downtown George Town, a neighbourhood in George Town. KOMTAR and Arulmigu Balathandayuthapani Temple are notable landmarks, and travellers looking to shop may want to visit Penang Times Square and Gurney Drive. Travelling with kids? Don't miss ESCAPE Adventureplay.
Visit our George Town travel guideOpens in a new window
Map

What's nearby

  • Penang City Hall - 11 min walk
  • Pinang Peranakan Mansion - 12 min walk
  • Kapitan Keling Mosque - 14 min walk
  • Batik Painting Museum Penang - 17 min walk
  • KOMTAR - 18 min walk

Getting around

  • Penang Sentral - 31 min drive
  • Penang (PEN-Penang Intl.) - 29 min drive

Restaurants

  • Restoran Sup Hameed - 4 min walk
  • Planters Lounge - 2 min walk
  • Indigo Restaurant at The Blue Mansion - 5 min walk
  • Sarkies Corner - 2 min walk
  • Three Sixty° Sky Bar - 2 min walk

About this property

Eastern And Oriental Hotel

5-star historic hotel located in Downtown George Town
Located close to KOMTAR and Penang Times Square, Eastern And Oriental Hotel provides a return airport shuttle, a poolside bar and a terrace. Treat yourself to a hot stone massage at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Free in-room WiFi is available to all guests, along with 3 cafes and a garden.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), luggage storage and a gift shop
  • A porter/bellboy, tour/ticket information and a front desk safe
  • Guest reviews say great things about the breakfast and location
Room features
All 232 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the size rooms at the property.
More amenities include:
  • Baths or showers and bidets
  • Childcare services, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free covered self-parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 88 for adults and MYR 60 for children
  • 4 restaurants and 3 coffee shops
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Lifeguards on site

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space (7535 square feet)
  • Meeting rooms - 10

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower (selected rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Bidet
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

George Town
George Town
Downtown George Town
Downtown George Town
Air conditioned
Air conditioned
Hotel
Hotel
Parking included
Parking included
Guest rating 4.5+
Guest rating 4.5+
5 star
5 star
Family-friendly
Family-friendly

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 350.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 88 for adults and from MYR 60 for children
  • Airport shuttle fee: MYR 302.10 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 350.0 per night
  • A facilities fee includes use of: sauna; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Eastern & Oriental Hotel
Eastern & Oriental Hotel Penang
Eastern Oriental Hotel Penang
Eastern Oriental George Town
Eastern Oriental Penang
Oriental Eastern
Eastern & Oriental Hotel Penang/George Town
Eastern And Oriental Hotel
Eastern Oriental Georgetown
Eastern And Oriental
Eastern Oriental Hotel
Eastern And Oriental Hotel Hotel
Eastern And Oriental Hotel George Town
Eastern And Oriental Hotel Hotel George Town

Frequently asked questions

Does Eastern And Oriental Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at ?

As of 23 Mar 2023, prices found for a 1-night stay for 2 adults at on 19 Apr 2023 start from RM 655.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Eastern And Oriental Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eastern And Oriental Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Eastern And Oriental Hotel?

Check-in is from 3:00 PM - 3:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Eastern And Oriental Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Eastern And Oriental Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 302.10 per vehicle applies.

Where is Eastern And Oriental Hotel located?

This family-friendly George Town hotel is located on the waterfront, within 1 mi (2 km) of KOMTAR and Penang Times Square. Gurney Drive and Gurney Plaza are also within 3 mi (5 km).

Eastern And Oriental Hotel Reviews

Eastern And Oriental Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 710 out of 1000 reviews" "
" "10 - Excellent 71%
Rating 8 - Good. 216 out of 1000 reviews" "
" "8 - Good 22%
Rating 6 - Okay. 49 out of 1000 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 17 out of 1000 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 8 out of 1000 reviews" "
" "2 - Terrible 1%

9.3/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Wai Kin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are 2 of us booked in the room, there was only one set of toiletries (shower gel, shampoo) provided over 2 nights. It would have helped if the house keeping had replenished on the second day.
Stayed 2 nights in Mar 2023

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at the e & o when in Penang. The hotel is great and the staff are even better.
Stayed 10 nights in Feb 2023

10/10 Excellent

Mike Jih-Yeuan

Stayed 1 night in Feb 2023

2/10 Terrible

Mohan

Liked: Amenities
Disliked: Cleanliness, staff & service
The main complaint was from my guest who checked in at room 922. When we returned at night after dinner he found a disgusting smell from the bed. He thought the sheets were not cleaned. He called housekeeping a d they did come and change the sheets. When we spoke to the duty manager the excuse given was " the smell was probably from the chemicals used". On checking my room, I found the small rug had not been vacumned. This on the day we checked in. My question - if it was chemical smell then is that not a concern as the fumes must be a health concern.
Stayed 3 nights in Feb 2023

10/10 Excellent

Bettina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2023

10/10 Excellent

Abdul Rahman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with rich history. Excellent services, great room, awesome breakfast spread. Hard to change to other hotel if this is your benchmark.
Stayed 2 nights in Jan 2023

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without doubt this is a beautiful iconic hotel and we came back for a second time as stayed here in 2019 and enjoyed it so much. It’s still great but looking a bit tired in places but overall still great. We loved the pool and location of the hotel and the amazing views. Also a shame to see so much single use plastic here! (small toiletries) and water bottles- most hotels we have stayed in in Malaysia have water machines to minimise waste and refillable toiletries.
Stayed 5 nights in Jan 2023

6/10 Okay

Miles, Indian Wells

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2023

6/10 Okay

LIM JIAN

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stay was good and room as expected. Overall not too bad but expected better service from check in to dining. Requested for slightly earlier check in as my baby needs a nap but seems staff does not bother. Second, was trying to grab coffee at the restaurant on Ground floor and was directed here and there without anyone serving us. Eggs Benedict (breakfast) on the 6th floor was terrible.
Stayed 2 nights in Jan 2023

10/10 Excellent

Bee Ling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatinon n friedly staff