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Eastern And Oriental Hotel

Photo gallery for Eastern And Oriental Hotel

Exterior
2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
2 outdoor pools, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Terrace/patio
Premier Suite | Balcony

Overview of Eastern And Oriental Hotel

VIP Access

Eastern And Oriental Hotel

5.0 star property

4.6/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Gym
Map
10 Lebuh Farquhar, George Town, Penang, 10200

Explore the area

  • Popular LocationPenang City Hall11 min walk
  • Popular LocationKapitan Keling Mosque14 min walk
  • Popular LocationKOMTAR18 min walk
  • AirportPenang (PEN-Penang Intl.)32 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

George Town

Located on the waterfront, Eastern And Oriental Hotel is in Downtown George Town, a neighbourhood in George Town. KOMTAR and Arulmigu Balathandayuthapani Temple are notable landmarks, and travellers looking to shop may want to visit Penang Times Square and Gurney Drive. Travelling with kids? Don't miss ESCAPE Adventureplay.

What's nearby

  • Penang City Hall - 11 min walk
  • Pinang Peranakan Mansion - 12 min walk
  • Kapitan Keling Mosque - 14 min walk
  • Batik Painting Museum Penang - 17 min walk
  • KOMTAR - 18 min walk

Getting around

  • Penang Sentral - 32 min drive
  • Penang (PEN-Penang Intl.) - 31 min drive

About this property

Eastern And Oriental Hotel

5-star historic hotel located in Downtown George Town
Consider a stay at Eastern And Oriental Hotel and take advantage of a round-trip airport shuttle, a poolside bar and a terrace. Treat yourself to a massage at the on-site spa. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks such as:
  • 2 outdoor pools and a children's pool, with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), massage treatment rooms and tour/ticket information
  • A front desk safe, a porter/bellboy and luggage storage
  • Guest reviews say great things about the breakfast and location
Room features
All 232 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the size rooms at the property.
More amenities include:
  • Baths or showers and bidets
  • Childcare services, electric kettles and daily housekeeping

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free covered self-parking on site
  • Free covered valet parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 7:00 AM to 10:30 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 67.60 for adults and MYR 33.80 for children
  • 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Lifeguards on site

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space (7535 square feet)
  • Meeting rooms - 10

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in hallways
  • Handrails in stairwells
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Bidet
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 350.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 67.60 for adults and MYR 33.80 for children (approximately)
  • Airport shuttle fee: MYR 302.10 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 350.0 per night
  • A facilities fee includes use of: sauna; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Eastern & Oriental Hotel
Eastern & Oriental Hotel Penang
Eastern Oriental Hotel Penang
Eastern Oriental George Town
Eastern Oriental Penang
Oriental Eastern
Eastern & Oriental Hotel Penang/George Town
Eastern And Oriental Hotel
Eastern Oriental Georgetown
Eastern And Oriental
Eastern Oriental Hotel
Eastern And Oriental Hotel Hotel
Eastern And Oriental Hotel George Town
Eastern And Oriental Hotel Hotel George Town

Frequently asked questions

Does Eastern And Oriental Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at ?

As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at on 8 Dec 2022 start from RM 667.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Eastern And Oriental Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eastern And Oriental Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Eastern And Oriental Hotel?

Check-in is from 3:00 PM - 3:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Eastern And Oriental Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Eastern And Oriental Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM-10:30 PM on request. A fee of MYR 302.10 per vehicle applies.

Where is Eastern And Oriental Hotel located?

This family-friendly George Town hotel is located on the waterfront, within 1 mi (2 km) of KOMTAR and Penang Times Square. Gurney Drive and Gurney Plaza are also within 3 mi (5 km).

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 716 out of 1002 reviews" "
" "5 - Excellent 71%
Rating 4 - Good. 218 out of 1002 reviews" "
" "4 - Good 22%
Rating 3 - Okay. 44 out of 1002 reviews" "
" "3 - Okay 4%
Rating 2 - Poor. 17 out of 1002 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 7 out of 1002 reviews" "
" "1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness

2/5 Poor

AMANDA WEE SAR, SUBANG JAYA
Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I'm a big fan of this hotel expecially the hertiage wing. Its my 2nd stay this year. Unfortunately this time around I'm very dissapointed at the service of the check in staff who double charged me for my stay. This a is causing unnecessary hassle for me. I recommend that this hotel should ensure staff are trained properly before allowing them to attend to guests.

5/5 Excellent

Mohd Azamshah
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture and environment. Very big bathroom w big bathtub.
Stayed 3 nights in Nov 2022

5/5 Excellent

Erwin
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mitte in gorge town waking distant
Stayed 12 nights in Oct 2022

5/5 Excellent

Jun
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment

5/5 Excellent

peter, Grimsby
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location

5/5 Excellent

kye yip
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's a very nice hotel

5/5 Excellent

Bruce
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and beautiful with a great view of the Andaman Sea and parts of the old town and the port area. It was nice to see a vegetarian section at breakfast. The staff were helpful. This stay was a highlight for me.
Stayed 4 nights in Oct 2022

5/5 Excellent

Judith
Travelled with partner