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U Hotel Penang

Photo gallery for U Hotel Penang

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Regular Twin (Luna) | In-room safe, desk, free WiFi, bed sheets
Deluxe King (Saturn) | In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
Regular Twin (Luna) | In-room safe, desk, free WiFi, bed sheets

Overview of U Hotel Penang

U Hotel Penang

3.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Laundry
  • 24/7 front desk
Map
676, Jalan Sungai Dua, George Town, Penang, 11700

Explore the area

  • Popular LocationUniversity of Science-Malaysia3 min walk
  • Popular LocationQueensbay Mall3 min drive
  • Popular LocationPenang International Sports Arena11 min drive
  • AirportPenang (PEN-Penang Intl.)18 min drive

Room options

About this area

George Town

U Hotel Penang is located in Gelugor, a neighbourhood in George Town. Suffolk House and Armenian Street are local landmarks, and the area's natural beauty can be seen at Bukit Teluk Tempoyak Besar and Penang Hill. Kidland Penang and Penang Bird Park are also worth visiting.
Visit our George Town travel guideOpens in a new window
Map

What's nearby

  • University of Science-Malaysia - 3 min walk
  • Queensbay Mall - 3 min drive
  • Penang International Sports Arena - 11 min drive
  • Snake Temple - 14 min drive
  • Kek Lok Si Temple - 26 min drive

Getting around

  • Penang Sentral - 25 min drive
  • Penang (PEN-Penang Intl.) - 17 min drive

About this property

U Hotel Penang

3-star hotel in the heart of Gelugor
U Hotel Penang provides amenities, such as dry cleaning/laundry services and a business centre. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • A front desk safe, express check-in and smoke-free property
  • Tour/ticket information, a lift and a 24-hour front desk
  • Guest reviews say good things about the convenient parking, helpful staff and walkable location
Room features
All guest rooms at U Hotel Penang feature comforts, such as air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guests reviews speak well of the overall comfort rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • Coffee/tea makers and desks

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • No housekeeping
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Safe

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See similar properties

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George Town
Gelugor
Gelugor
Guest rating 4+
Guest rating 4+
Washer and dryer
Washer and dryer
Parking included
Parking included
3 star
3 star
Family-friendly
Family-friendly
Hotel
Hotel

Policies

Check-in

95% of travellers were happy with check-in
Check-in from 3 PM - 11 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

U Hotel Penang
U Hotel
U Hotel Penang George Town
U Hotel Penang Bayan Lepas
U Hotel Penang Hotel
U Hotel Penang George Town
U Hotel Penang Hotel George Town

Frequently asked questions

Is U Hotel Penang pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at on 17 Oct 2022 start from RM 152.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at U Hotel Penang?

Self-parking is free at this property.

What time is check-in at U Hotel Penang?

Check-in is from 3 PM - 11 PM.

What time is check-out at U Hotel Penang?

Checkout is at noon.

Where is U Hotel Penang located?

Located in Gelugor, this hotel is within 2 miles (3 km) of University of Science-Malaysia, RECSAM and Institute Pendidikan Guru and Queensbay Mall. Penang Bridge West End and Penang International Sports Arena are also within 3 miles (5 km).

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 75 out of 248 reviews
5 - Excellent 30%
Rating 4 - Good. 136 out of 248 reviews
4 - Good 55%
Rating 3 - Okay. 29 out of 248 reviews
3 - Okay 12%
Rating 2 - Poor. 4 out of 248 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 248 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.2/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

3.6/5

Eco-friendliness
Write a review

3/5 Okay

Ali
Travelled with family
Liked: Cleanliness, staff & service
Their is too much humidity in the room
Stayed 2 nights in Sep 2022

3/5 Okay

Bobby
Stayed 1 night in Apr 2022

5/5 Excellent

Steve
Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2020

2/5 Poor

Periyasamy, Kuala Lumpur
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I checked in on 01st July for two days, the receptionist was very professional in handling my reservation. I'm very concerned about the on going COVID 19 epidemic and i was given format question regarding the virus, unfortunately your hotel DID NOT record my body temperature, which is unsafe for other guest. I'm a ex hotelier for 25 years with international chain of hotels. International news and local news are very important for me and your hotel did not provide TV channels and the receptionist informed me that its under repair, hotel is trying to save some money by not subscribing due to the above epidemic,what about news paper for two days. Please check your public advertisement on the web of what your're providing.
Stayed 1 night in Jun 2020

4/5 Good

Verified traveller
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy excess
Stayed 1 night in Jan 2020

5/5 Excellent

Mei Foong
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling to Penang by car
a lot of parking space and it's free :)
Stayed 2 nights in Dec 2019

5/5 Excellent

LHAng
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff, convenient location
Stayed 1 night in Dec 2019

4/5 Good

Kheng Chooi
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/5 Good

Verified traveller
Stayed 2 nights in Nov 2019