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U Hotel Penang

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In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets

Overview of U Hotel Penang

U Hotel Penang

3.0 star property

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Laundry
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
676, Jalan Sungai Dua, George Town, Penang, 11700

Explore the area

  • Popular LocationUniversity of Science-Malaysia41 min walk
  • Popular LocationPenang International Sports Arena5 min drive
  • Popular LocationQueensbay Mall9 min drive
  • AirportPenang (PEN-Penang Intl.)17 min drive

Choose dates to view prices

About this area

George Town

U Hotel Penang is located in Gelugor, a neighbourhood in George Town. Penang Hill and Suffolk House are local landmarks, and the area's natural beauty can be seen at Ferringgi Beach and Padang Kota Lama. Kidland Penang and Georgetown UNESCO Historic Site are also worth visiting.

What's nearby

  • University of Science-Malaysia - 41 min walk
  • Penang International Sports Arena - 5 min drive
  • Snake Temple - 6 min drive
  • Queensbay Mall - 9 min drive
  • Kek Lok Si Temple - 26 min drive

Getting around

  • Penang Sentral - 22 min drive
  • Penang (PEN-Penang Intl.) - 17 min drive

About this property

U Hotel Penang

3-star George Town hotel in Gelugor with free parking
This smoke-free hotel features a business centre, a meeting room and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site. All 128 rooms offer free WiFi, coffee makers and hairdryers. Other amenities available to guests include safes, showers and desks.
U Hotel Penang offers 128 air-conditioned accommodations with a safe and coffee/tea makers. This George Town hotel provides complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include a shower and hairdryers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Family friendly

  • Laundry facilities


  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • Chinese (Mandarin)
  • English
  • Malay

Business services

  • Business centre
  • A meeting room


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)


  • Smoke-free property

Room amenities


  • Air conditioning
  • Bed sheets


  • Bathroom (partially open)
  • Hairdryer
  • Shower

Food and drink

  • Coffee/tea maker


  • Desk
  • Safe

Similar properties

See similar properties



Check-in from 3 PM - 11 PM
Express check-in
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

U Hotel Penang
U Hotel
U Hotel Penang George Town
U Hotel Penang Bayan Lepas
U Hotel Penang Hotel
U Hotel Penang George Town
U Hotel Penang Hotel George Town

Overall score and ratings


Very good

Rating 5 - Excellent. 75 out of 242 reviews
5 - Excellent 31%
Rating 4 - Good. 133 out of 242 reviews
4 - Good 55%
Rating 3 - Okay. 27 out of 242 reviews
3 - Okay 11%
Rating 2 - Poor. 3 out of 242 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 242 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities



5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2020

2/5 Poor

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I checked in on 01st July for two days, the receptionist was very professional in handling my reservation. I'm very concerned about the on going COVID 19 epidemic and i was given format question regarding the virus, unfortunately your hotel DID NOT record my body temperature, which is unsafe for other guest. I'm a ex hotelier for 25 years with international chain of hotels. International news and local news are very important for me and your hotel did not provide TV channels and the receptionist informed me that its under repair, hotel is trying to save some money by not subscribing due to the above epidemic,what about news paper for two days. Please check your public advertisement on the web of what your're providing.
Stayed 1 night in Jun 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy excess
Stayed 1 night in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling to Penang by car
a lot of parking space and it's free :)
Stayed 2 nights in Dec 2019