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U Hotel Penang

Photo gallery for U Hotel Penang

Exterior
Regular Twin (Luna) | In-room safe, desk, free WiFi, bed sheets
Deluxe King (Saturn) | In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
Regular Twin (Luna) | In-room safe, desk, free WiFi, bed sheets

Overview of U Hotel Penang

U Hotel Penang

3.0 star property

8.2/10 Very good

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Laundry
  • 24/7 front desk
Map
676, Jalan Sungai Dua, George Town, Penang, 11700

Explore the area

  • Popular LocationUniversity of Science-Malaysia3 min walk
  • Popular LocationRECSAM and Institute Pendidikan Guru3 min drive
  • Popular LocationQueensbay Mall6 min drive
  • AirportPenang (PEN-Penang Intl.)17 min drive

Room options

About this area

George Town

U Hotel Penang is located in Gelugor, a neighbourhood in George Town. Suffolk House and Leong San Tong Khoo Kongsi are local landmarks, and the area's natural beauty can be seen at Bukit Teluk Tempoyak Besar and Penang Hill. Penang Botanical Gardens and Chew Thean Yang Aquarium are also worth visiting.

What's nearby

  • University of Science-Malaysia - 3 min walk
  • RECSAM and Institute Pendidikan Guru - 3 min drive
  • Penang International Sports Arena - 5 min drive
  • Queensbay Mall - 6 min drive
  • Penang Bridge West End - 7 min drive

Getting around

  • Penang Sentral - 23 min drive
  • Penang (PEN-Penang Intl.) - 17 min drive

Restaurants

  • New York Pizza - 2 min walk
  • Plus 2 Restaurant - 3 min walk
  • Tea-Tac-Toe - 3 min walk
  • Maxim Dim Sum - 6 min walk
  • 43 Cafe - 10 min walk

About this property

U Hotel Penang

3-star hotel located in Gelugor
U Hotel Penang provides amenities, such as dry cleaning/laundry services and a business centre. Guests can connect to free in-room WiFi.
Additional perks include:
  • Free self-parking
  • A 24-hour front desk, a reception hall and luggage storage
  • A lift, smoke-free property and express check-in
  • Guest reviews say good things about the convenient parking, helpful staff and walkable location
Room features
All 128 rooms feature comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guests reviews speak well of the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • Coffee/tea makers and desks

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Family friendly

  • Laundry facilities

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • No housekeeping
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Hairdryer
  • Shower

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 11 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

U Hotel Penang
U Hotel
U Hotel Penang George Town
U Hotel Penang Bayan Lepas
U Hotel Penang Hotel
U Hotel Penang George Town
U Hotel Penang Hotel George Town

Frequently asked questions

Is U Hotel Penang pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 30 Jan 2023, prices found for a 1-night stay for 2 adults at on 2 Feb 2023 start from RM 161.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at U Hotel Penang?

Self-parking is free at this property.

What time is check-in at U Hotel Penang?

Check-in is from 3 PM - 11 PM.

What time is check-out at U Hotel Penang?

Checkout is at noon.

Where is U Hotel Penang located?

Located in Gelugor, this hotel is within 2 miles (3 km) of University of Science-Malaysia, RECSAM and Institute Pendidikan Guru and Queensbay Mall. Penang Bridge West End and Penang International Sports Arena are also within 3 miles (5 km).

Reviews

8.2

Very good

Rating 10 - Excellent. 79 out of 256 reviews" "
" "10 - Excellent 31%
Rating 8 - Good. 138 out of 256 reviews" "
" "8 - Good 54%
Rating 6 - Okay. 31 out of 256 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 4 out of 256 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 4 out of 256 reviews" "
" "2 - Terrible 2%

8.6/10

Cleanliness

8.3/10

Staff & service

8.2/10

Amenities

8.1/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Zain Qisti

Travelled with partner
Liked: Cleanliness
Everything was ok, but we don't like the colour and the condition of your floors in the rooms..thanks.
Stayed 2 nights in Jan 2023

10/10 Excellent

LEE WEI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a good option for budget stay.
Stayed 1 night in Oct 2022

10/10 Excellent

Loan

Stayed 2 nights in Oct 2022

6/10 Okay

Ali

Travelled with family
Liked: Cleanliness, staff & service
Their is too much humidity in the room
Stayed 2 nights in Sep 2022

8/10 Good

Wei Ming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great location to stay in Penang. Convenient location that's between the George Town and industrial area. Plenty to eat around the area and short drive to Queensbay Mall.
Stayed 1 night in Sep 2022

10/10 Excellent

Koshni

Stayed 2 nights in Aug 2022

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
check in and 1st impression on room condition
the room was not cleaned properly. debris was not cleaned. "unwanted stain" on the toilet bowl. cleaning job was not done. when checked in, my info was not received by the hotel. but the staff was very helpful and dedicated to rectify the issue.
Stayed 2 nights in Jul 2022

8/10 Good

Tat Min

Stayed 1 night in Jul 2022

6/10 Okay

Bobby

Stayed 1 night in Apr 2022

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021