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Hotel NEO+ Penang by ASTON

Photo gallery for Hotel NEO+ Penang by ASTON

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
View from room

Overview of Hotel NEO+ Penang by ASTON

Hotel NEO+ Penang by ASTON

3.5 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

3.9/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
68 Jalan Gurdwara, George Town, Penang, 10300

Explore the area

  • Popular LocationKOMTAR2 min walk
  • Popular LocationBatik Painting Museum Penang17 min walk
  • Popular LocationKapitan Keling Mosque18 min walk
  • AirportPenang (PEN-Penang Intl.)27 min drive

Room options

About this area

George Town

Hotel NEO+ Penang by ASTON is located in Downtown George Town, a neighbourhood in George Town with great shopping. Penang Times Square and 1st Avenue Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Padang Kota Lama and Penang Botanic Gardens. Looking to enjoy an event or a game while in town? See what's happening at City Stadium or Penang International Sports Arena.

What's nearby

  • Hin Bus Depot Art Centre - 2 min walk
  • Penang Times Square - 2 min walk
  • KOMTAR - 2 min walk
  • Batik Painting Museum Penang - 17 min walk
  • Kapitan Keling Mosque - 18 min walk

Getting around

  • Penang Sentral - 27 min drive
  • Penang (PEN-Penang Intl.) - 26 min drive

About this property

Hotel NEO+ Penang by ASTON

3.5-star hotel located in Downtown George Town
Take advantage of a coffee shop/cafe, laundry facilities and a bar at Hotel NEO+ Penang by ASTON. Be sure to enjoy a meal at Lemongrass, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a fitness centre.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), luggage storage and smoke-free property
  • Concierge services, a lift and a 24-hour front desk
  • Guest reviews say great things about the proximity to shopping
Room features
All 196 rooms have comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Temperature checks available for guests
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: MYR 31.80 for adults and MYR 16 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Lemongrass
  • Art and Soul Cafe

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 90.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 31.80 for adults and MYR 16 for children (approximately)
  • Rollaway bed fee: MYR 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Property is also known as

Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town

Frequently asked questions

Does Hotel NEO+ Penang by ASTON have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ?

As of 27 Nov 2022, prices found for a 1-night stay for 2 adults at on 29 Nov 2022 start from RM 148.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel NEO+ Penang by ASTON pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel NEO+ Penang by ASTON?

Self-parking is free at this property.

What time is check-in at Hotel NEO+ Penang by ASTON?

Check-in is from 2:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Hotel NEO+ Penang by ASTON?

Checkout is at noon.

Where is Hotel NEO+ Penang by ASTON located?

Located in Downtown George Town, this hotel is steps away from Hin Bus Depot Art Centre and KOMTAR. Chit Tiau Lor Ban San is 0.4 mi (0.6 km) away.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 186 out of 774 reviews" "
" "5 - Excellent 24%
Rating 4 - Good. 392 out of 774 reviews" "
" "4 - Good 51%
Rating 3 - Okay. 157 out of 774 reviews" "
" "3 - Okay 20%
Rating 2 - Poor. 25 out of 774 reviews" "
" "2 - Poor 3%
Rating 1 - Terrible. 14 out of 774 reviews" "
" "1 - Terrible 2%

4.0/5

Cleanliness

3.9/5

Staff & service

3.9/5

Amenities

3.9/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

GAVIN
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lobby staff Celina and Nicole were very quick and attentive to check in and making recommendations.

5/5 Excellent

GAVIN
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and design was great. Front desk team of Celina and Nicole were attentive, fast, welcoming and made great recommendations for places to visit.
Stayed 2 nights in Oct 2022

5/5 Excellent

GAVIN
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great plug-in adapters for global travellers. Nice idea to have water in hallway to conserve on plastic bottles.
Stayed 2 nights in Oct 2022

4/5 Good

Lawrence
Liked: Staff & service, property conditions & facilities, room comfort
Convenient and Safe.
Stayed 1 night in Aug 2022

1/5 Terrible

Hellen
Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No...no... no....
Its horrible stay..toilet too small not even have a place to hang clotting..toilet bowl water too weak..too stress to shower..after shower whole toilet flooded..i have to use hotel towels to clean n dry the floor .. And room lights also dim light..too dark to stay..
Stayed 3 nights in Jul 2022

5/5 Excellent

MYRNA
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly staff. Clean. Value for money.
Stayed 2 nights in Jul 2022

4/5 Good

Saifulhafizam
Travelled with family
Liked: Cleanliness, property conditions & facilities
Love the room design, cleanliness. Only thing there is no bfast available..
Stayed 1 night in Jul 2022

5/5 Excellent

Ming-chiao
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to access old town, nice staffs
Stayed 2 nights in Jun 2022

1/5 Terrible

Zulkafli
Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Not satisfied
We had booked 3 rooms for 6 adults and when we arrived for check in at 4.10 pm only one room was ready. The receptionist gave us the room key asked us to rest for 20 minutes while waiting for 2 more rooms to be cleaned. Not 20 minutes to wait but 2 hours more to tidy up the 2 rooms. Upon getting the rooms key, unfortunately another one room was still untidy. Really disappointing.
Stayed 1 night in Jun 2022

3/5 Okay

Ang
Stayed 2 nights in May 2022