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Hotel NEO+ Penang by ASTON

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Outdoor pool
Outdoor pool
Outdoor pool
View from room

Overview of Hotel NEO+ Penang by ASTON

Hotel NEO+ Penang by ASTON

3.5 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Social distancing
  • Temperature checks
Map
68 Jalan Gurdwara, George Town, Penang, 10300

Explore the area

  • Popular LocationKOMTAR2 min walk
  • Popular LocationPenang Times Square6 min walk
  • Popular LocationKapitan Keling Mosque18 min walk
  • AirportPenang (PEN-Penang Intl.)27 min drive

Choose dates to view prices

About this area

George Town

Hotel NEO+ Penang by ASTON is located in Downtown George Town, a neighbourhood in George Town with great shopping. The area's natural beauty can be seen at Penang Hill and Ferringgi Beach. Kidland Penang and Georgetown UNESCO Historic Site are also worth visiting.

What's nearby

  • Hin Bus Depot Art Centre - 2 min walk
  • KOMTAR - 2 min walk
  • Penang Times Square - 6 min walk
  • Chit Tiau Lor Ban San - 8 min walk
  • Kapitan Keling Mosque - 18 min walk

Getting around

  • Penang Sentral - 28 min drive
  • Penang (PEN-Penang Intl.) - 27 min drive

About this property

Hotel NEO+ Penang by ASTON

3.5-star George Town hotel in Downtown George Town, walk to KOMTAR
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and a meeting room.
Hotel NEO+ Penang by ASTON offers 196 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Languages spoken

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Temperature checks available for guests
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: MYR 31.80 for adults and MYR 16 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Lemongrass
  • Art and Soul Cafe

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for MYR 90.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 31.80 for adults and MYR 16 for children (approximately)
  • Rollaway bed fee: MYR 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

Property is also known as

Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 178 out of 759 reviews
5 - Excellent 23%
Rating 4 - Good. 389 out of 759 reviews
4 - Good 51%
Rating 3 - Okay. 155 out of 759 reviews
3 - Okay 20%
Rating 2 - Poor. 25 out of 759 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 759 reviews
1 - Terrible 2%

4.0/5

Cleanliness

3.9/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy to access old town, nice staffs
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

4/5 Good

Stayed 1 night in Mar 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location good ~ 👍👍👍 Walking distance can look for food ~ 👍👍👍
Stayed 1 night in Dec 2021

3/5 Okay

Business traveller
Stayed on 22nd floor. The water pressure is horrible so you dont get much water in your shower. It is time for them to replace the towels with new ones too.
Stayed 3 nights in Dec 2021