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Hotel NEO+ Penang by ASTON

3.5 star property
Comfortable hotel, a quick walk to KOMTAR

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Hotel NEO+ Penang by ASTON

Outdoor pool
Exterior
View from room
Café
View from room

Reviews

8.0

Very good

Popular amenities

  • Pool
  • Parking included
  • Bar
    BarBar
  • Gym
    GymGym
  • Room service
    Room serviceRoom service
  • Breakfast available
    Breakfast availableBreakfast available

Check-in time

2:00 PM

Check-out time

12:00 PM
The price is RM 194
Price available on 26/08/2024

Explore the area

Map
68 Jalan Gurdwara, George Town, Penang, 10300
  • Popular LocationPenang Times Square2 min walk
  • Popular LocationKOMTAR2 min walk
  • Popular LocationGurney Drive3 min drive
  • AirportPenang (PEN-Penang Intl.)24 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Great place to stay and clean
rahman
Apr 30, 2024
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About the area

George Town

Located in George Town, Hotel NEO+ Penang by ASTON is in the city centre. Swettenham Pier Cruise Terminal and ESCAPE Adventureplay are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Penang Hill and Ferringgi Beach. Hin Bus Depot Art Centre and KOMTAR are two other places to visit that come recommended.
Visit our George Town travel guideOpens in a new window

What's nearby

  • Penang Times Square - 2 min walk
  • KOMTAR - 2 min walk
  • Swettenham Pier Cruise Terminal - 3 min drive
  • Gurney Drive - 3 min drive
  • Gurney Plaza - 5 min drive

Getting around

  • Penang Sentral - 26 min drive
  • Penang (PEN-Penang Intl.) - 24 min drive

Restaurants

  • ‪Kirin Sushi 麟。日式料理 - ‬2 min walk
  • ‪Tropical Coconut Cafe - ‬3 min walk
  • ‪Sweetbar Cafe - ‬1 min walk
  • ‪Lé 楽 - ‬1 min walk
  • ‪Restaurant au Jardin - ‬1 min walk

About this property

Hotel NEO+ Penang by ASTON

Hotel near KOMTAR
Located close to Hin Bus Depot Art Centre and Chit Tiau Lor Ban San, Hotel NEO+ Penang by ASTON provides a coffee shop/cafe, laundry facilities and a bar. Be sure to enjoy a meal at Lemongrass, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), smoke-free property and a front desk safe
  • A lift, luggage storage and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 196 rooms have comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: MYR 31.80 for adults and MYR 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Art and Soul Cafe
  • Lemongrass

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from July 16 2024 to July 31 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 90.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 31.80 for adults and from MYR 16 for children
  • Rollaway bed fee: MYR 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and outdoor lighting

Property is also known as

Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town

Frequently asked questions

Does Hotel NEO+ Penang by ASTON have a pool?

Yes, this property has an outdoor pool. The swimming pool will be unavailable from July 16 2024 until July 31 2024 (dates subject to change).

How much does it cost to stay at Hotel NEO+ Penang by ASTON?

As of 27 Jul 2024, prices found for a 1-night stay for 2 adults at Hotel NEO+ Penang by ASTON on 26 Aug 2024 start from RM 193.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel NEO+ Penang by ASTON pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel NEO+ Penang by ASTON?

Self-parking is free at this property.

What time is check-in at Hotel NEO+ Penang by ASTON?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel NEO+ Penang by ASTON?

Checkout is at noon.

Where is Hotel NEO+ Penang by ASTON located?

Located in Downtown George Town, this hotel is steps away from Hin Bus Depot Art Centre and KOMTAR. Chit Tiau Lor Ban San is 0.4 mi (0.6 km) away.

Hotel NEO+ Penang by ASTON Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 219 out of 875 reviews" "
Rating 8 - Good. 437 out of 875 reviews" "
Rating 6 - Okay. 176 out of 875 reviews" "
Rating 4 - Poor. 26 out of 875 reviews" "
Rating 2 - Terrible. 17 out of 875 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Suzie

Travelled with partner
the location was convenient, we did feel safe, the room cleanliness was only average, the pool was to be closed for maintenance, however they should have posted that on the website when booking, because when you're melting from the heat and humidity and can't have a swim in the hotel which you booked because it had a pool, this was very disappointing
Stayed 7 nights in Jul 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ambience and convenient to shopping and food places just marvelous
Stayed 3 nights in Jun 2024

10/10 Excellent

Leung, Poughkeepsie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was excellent in term of quality and quantity. The servicing staffs were friendly and courtesy, definitely a good pick!
Stayed 8 nights in May 2024

6/10 Okay

Shenn Chin

Liked: Cleanliness, property conditions & facilities
Cold aircon. Poor sound proofing....guest from other rooms keep slaming their door in the morning and its loud. Convenience store at hotel lobby is a plus.
Stayed 4 nights in Apr 2024

10/10 Excellent

rahman

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and clean
Stayed 1 night in Apr 2024

8/10 Good

Siti Zuleha

Travelled with family
Liked: Cleanliness, staff & service
During my check in time, there was 2 Indian staff (male & female) at the counter. They had a good customer skills, superb staff, very helpful. However, the surrounding was so noisy until wee hours in the morning.
Stayed 1 night in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nights at neon
6 nights solo . Very nice modern spacious quiet room . Hotel is in a great location . Good breakfast choices , busy at times . Nice roof top pool also busy at times with kids . Gym is no good apart from one good treadmill .
View from my room
Nice modern room
Rooftop pool, busy sometimes
Stayed 4 nights in Mar 2024

10/10 Excellent

Ong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2024

8/10 Good

David

Stayed 2 nights in Mar 2024

8/10 Good

SENG JOO

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Toilet water flow is a big problem.
Stayed 3 nights in Jan 2024

8/10 Good

Angie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful n friendly, hotel room is clean, clean drinking water, good breakfast. Location is quite convenient.
Stayed 3 nights in Feb 2024

8/10 Good

ROZANI, Ampang

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and walkable to nearby malls and restaurant.
Stayed 1 night in Mar 2024

2/10 Terrible

seulki

Stayed 1 night in Feb 2024

8/10 Good

André

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

kathrine

Travelled with partner
Liked: Staff & service
It's alright. Staff are friendly.
Stayed 3 nights in Jan 2024

8/10 Good

Jamie

Stayed 4 nights in Jan 2024

8/10 Good

Jonathan, Wilmslow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. The property is due an overhaul. Very inexpensive though with some beautiful newly updated vintage shophouses round about. I Must emphasise how friendly & pleasant the staff were.
Stayed 4 nights in Jan 2024

10/10 Excellent

André

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

André

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Chua

Room key card faulty
I was happy with everything except the room key card. Every time I wanted to enter my room, I had to tap my key card to the door sensor at least 8-10 times before the door unlocked. When the door failed to open on the 10th tap, which happened a few times during my stay, I gave up and approached the reception for help. The reception staff would reconfigure my card, issue another card (neither of which worked), or send the hotel engineering staff to assist. Even the engineering staff did not always get it open on the first tap. I hope you get the system sorted soon, because it was really annoying and frustrating to have to go up and down every day to get the recep to do something.
Stayed 4 nights in Jan 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed, nice pool. Would stay again
Stayed 1 night in Jan 2024

10/10 Excellent

Toi Yong

Stayed 1 night in May 2023

10/10 Excellent

Hui Mei Athelyna Jasmine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

8/10 Good

Cheng Ming

Stayed 3 nights in Dec 2023

10/10 Excellent

PENG HUN BERNARD

Travelled with partner
Liked: Amenities
Stayed 4 nights in Dec 2023