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Hotel NEO+ Penang by ASTON

Photo gallery for Hotel NEO+ Penang by ASTON

ORION Room | View from room
Sun deck
Exterior
Café
ORION Room | View from room

Overview of Hotel NEO+ Penang by ASTON

Hotel NEO+ Penang by ASTON

3.5 star property
7.8 out of 10 Good
7.8/10 Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
68 Jalan Gurdwara, George Town, Penang, 10300

Explore the area

  • Popular LocationPenang Times Square2 min walk
  • Popular LocationKOMTAR2 min walk
  • Popular LocationChit Tiau Lor Ban San8 min walk
  • AirportPenang (PEN-Penang Intl.)26 min drive

Room options

About this area

George Town

Hotel NEO+ Penang by ASTON is located in Downtown George Town, a neighbourhood in George Town with great shopping. Hin Bus Depot Art Centre and KOMTAR are two other places to visit that come recommended.
Visit our George Town travel guideOpens in a new window
Map

What's nearby

  • Hin Bus Depot Art Centre - 2 min walk
  • Penang Times Square - 2 min walk
  • KOMTAR - 2 min walk
  • Chit Tiau Lor Ban San - 8 min walk
  • Pinang Peranakan Mansion - 3 min drive

Getting around

  • Penang Sentral - 25 min drive
  • Penang (PEN-Penang Intl.) - 27 min drive

Restaurants

  • Four Leaves Bakery - 2 min walk
  • Rumah Kacha - 2 min walk
  • Lé 楽 - 1 min walk
  • Bricklin Bar Cafe - 1 min walk
  • Shokudo Niban 弐番食堂 - 2 min walk

About this property

Hotel NEO+ Penang by ASTON

3.5-star hotel located in Downtown George Town
Located close to Hin Bus Depot Art Centre and KOMTAR, Hotel NEO+ Penang by ASTON provides a cafe, laundry facilities and a bar. Be sure to enjoy a meal at Lemongrass, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym.
Other perks include:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), smoke-free property and luggage storage
  • A 24-hour front desk, concierge services and a lift
  • Guest reviews say great things about the proximity to shopping
Room features
All 196 rooms have comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Temperature checks available for guests
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: MYR 31.80 for adults and MYR 16 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Lemongrass
  • Art and Soul Cafe

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 90.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MYR 31.80 for adults and from MYR 16 for children
  • Rollaway bed fee: MYR 90.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

Property is also known as

Hotel NEO Penang George Town
NEO Penang
Hotel NEO+ Penang George Town
NEO Penang George Town
Hotel NEO+ Penang
Neo Penang By Aston
Hotel NEO+ Penang by ASTON Hotel
Hotel NEO+ Penang by ASTON George Town
Hotel NEO+ Penang by ASTON Hotel George Town

Frequently asked questions

Does Hotel NEO+ Penang by ASTON have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel NEO+ Penang by ASTON?

As of 6 Jun 2023, prices found for a 1-night stay for 2 adults at Hotel NEO+ Penang by ASTON on 3 Jul 2023 start from RM 154.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel NEO+ Penang by ASTON pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel NEO+ Penang by ASTON?

Self-parking is free at this property.

What time is check-in at Hotel NEO+ Penang by ASTON?

Check-in is from 2:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Hotel NEO+ Penang by ASTON?

Checkout is at noon.

Where is Hotel NEO+ Penang by ASTON located?

Located in Downtown George Town, this hotel is steps away from Hin Bus Depot Art Centre and KOMTAR. Chit Tiau Lor Ban San is 0.4 mi (0.6 km) away.

Hotel NEO+ Penang by ASTON Reviews

Hotel NEO+ Penang by ASTON Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 189 out of 789 reviews" "
" "10 - Excellent 24%
Rating 8 - Good. 400 out of 789 reviews" "
" "8 - Good 51%
Rating 6 - Okay. 160 out of 789 reviews" "
" "6 - Okay 20%
Rating 4 - Poor. 25 out of 789 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 15 out of 789 reviews" "
" "2 - Terrible 2%

8.0/10

Cleanliness

7.8/10

Staff & service

7.7/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Bunjongmai

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in May 2023

10/10 Excellent

Vijay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Zafe, quiet but cenyrally located.
Stayed 3 nights in Apr 2023

8/10 Good

Chew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place

8/10 Good

Shook Fong

Liked: Cleanliness, staff & service, property conditions & facilities
good location. restaurant does not meet up market standards

6/10 Okay

Udin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We got 2 rooms. First day Hotel overcharged and says will take few weeks to refund back to credit card. 2nd day 1 room door handle came off and fixed. 3 rd day same door battery ran out and card doesnt work. Next day another room card doesnt work. One of the room floor always feel damp and slippery. Not sure why.

10/10 Excellent

Eng Hwee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

10/10 Excellent

GAVIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lobby staff Celina and Nicole were very quick and attentive to check in and making recommendations.

10/10 Excellent

GAVIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and design was great. Front desk team of Celina and Nicole were attentive, fast, welcoming and made great recommendations for places to visit.
Stayed 2 nights in Oct 2022

10/10 Excellent

GAVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great plug-in adapters for global travellers. Nice idea to have water in hallway to conserve on plastic bottles.
Stayed 2 nights in Oct 2022

2/10 Terrible

Wai Hong

Stayed 1 night in Oct 2022