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Vouk Hotel Suites

Photo gallery for Vouk Hotel Suites

Exterior
Deluxe Twin Room, Partial Sea View - Leisure Only | Minibar, in-room safe, blackout curtains, iron/ironing board
Daily continental breakfast (MYR 38.00 per person)
Lobby
Free toiletries, hair dryer, slippers, bidet

Overview of Vouk Hotel Suites

Vouk Hotel Suites

4.0 star property
8.2 out of 10 Very good
8.2/10 Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
Map
57-G-3 Mansion One, Jalan Sultan Ahmad Shah, Georgetown, George Town, 10050

Explore the area

  • Popular LocationGleneagles Penang Medical Centre1 min walk
  • Popular LocationGurney Drive2 min walk
  • Popular LocationPulau Tikus Market15 min walk
  • AirportPenang (PEN-Penang Intl.)33 min drive

Room options

About this area

George Town

Located in George Town, Vouk Hotel Suites is in the city centre. Camera Museum and Penang Islamic Museum are cultural highlights, and some of the area's landmarks include Penang Hill and Georgetown UNESCO Historic Site. Kidland Penang and Penang Botanical Gardens are also worth visiting.
Visit our George Town travel guideOpens in a new window
Map

What's nearby

  • Gleneagles Penang Medical Centre - 1 min walk
  • Gurney Drive - 2 min walk
  • Pulau Tikus Market - 15 min walk
  • Gurney Plaza - 2 min drive
  • Penang Adventist Hospital - 4 min drive

Getting around

  • Penang Sentral - 33 min drive
  • Penang (PEN-Penang Intl.) - 36 min drive

Restaurants

  • The Coffee Bean & Tea Leaf - 5 min walk
  • Kafka Kelawai - 5 min walk
  • Jade Palace Dim Sum House 玉宮點心粥麵 - 5 min walk
  • Service Road Hawker Centre - 4 min walk
  • De Fresh Bakery Cafe - 5 min walk

About this property

Vouk Hotel Suites

4-star hotel located in Downtown George Town
Take advantage of a return airport shuttle, a corner/local shop and a cafe at Vouk Hotel Suites. Be sure to enjoy a meal at Cest Si Bon, the on-site restaurant. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Free self-parking
  • Limo/town car service, continental breakfast (surcharge) and a free shopping centre shuttle
  • Concierge services, luggage storage and multilingual staff
  • Guest reviews give good marks for the overall value, helpful staff and location
Room features
All 231 rooms have comforts such as air conditioning, in addition to perks such as free WiFi and safes. Guests reviews give good marks for the spacious rooms at the property.
Other amenities include:
  • Bidets, free toiletries and hairdryers
  • 42-inch flat-screen TVs with satellite channels
  • Daily housekeeping and phones

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10 AM: MYR 38.00 for adults and MYR 19.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Cest Si Bon
  • Lobby Lounge

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MYR 38.00 for adults and from MYR 19.00 for children
  • Airport shuttle fee: MYR 50 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

VOUK HOTEL SUITES Penang
VOUK SUITES Penang
Vouk Hotel Suites George Town
Vouk Hotel Suites
Vouk Suites George Town
Vouk Suites
Vouk Hotel Suites Hotel
Vouk Hotel Suites George Town
Vouk Hotel Suites Hotel George Town

Frequently asked questions

Is Vouk Hotel Suites pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Vouk Hotel Suites?

As of 2 Jun 2023, prices found for a 1-night stay for 2 adults at Vouk Hotel Suites on 5 Jun 2023 start from RM 249.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Vouk Hotel Suites?

Self-parking is free at this property.

What time is check-in at Vouk Hotel Suites?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Vouk Hotel Suites?

Checkout is at noon.

Does Vouk Hotel Suites provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 50 per vehicle applies.

Where is Vouk Hotel Suites located?

Located in Downtown George Town, this hotel is within 2 miles (3 km) of Gleneagles Penang Medical Centre, Gurney Drive and KOMTAR. Wawasan Open University Main Campus and Wat Chaiya Mangkalaram are also within 15 minutes.

Vouk Hotel Suites Reviews

Vouk Hotel Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 157 out of 417 reviews" "
" "10 - Excellent 38%
Rating 8 - Good. 166 out of 417 reviews" "
" "8 - Good 40%
Rating 6 - Okay. 62 out of 417 reviews" "
" "6 - Okay 15%
Rating 4 - Poor. 23 out of 417 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 9 out of 417 reviews" "
" "2 - Terrible 2%

8.3/10

Cleanliness

8.1/10

Staff & service

6.9/10

Amenities

8.0/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

10/10 Excellent

Deepak, North York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern spacious rooms. Rooftop pool with great view of city. Clean. The only suggestion I have is to train the staff to learn English if the hotel wants foreigners. Most staff do not speak English…
Stayed 7 nights in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good value for money
Stayed 23 nights in Feb 2023

4/10 Poor

Anthony

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel was rated as a four star hotel, that would not be a correct assessment, it is more like a 2 star or possibly a 3 star. We booked two rooms, the first room TV did not work and the A/C did not work. There was trash behind the curtain that was not cleaned from the previous guests. The second room hot water did not work. The staff was great and helped move us from the first room to another room. This room had an adjoining door to another room and we could hear that family very clearly throughout the night.
Stayed 2 nights in Dec 2022

8/10 Good

Syamsul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet limited. No nasi lemak as malaysian standard breakfast dish. Watermelon served is not fresh. Otherwise is great.
Stayed 2 nights in Feb 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Poor receptionist and Internet services.
Room is pretty standard. For a 4 star hotel, it's over rated as there are not much facilities available like international standard restaurants, good sized swimming pool etc. Receptionist was very solemn and does not respond congenially to questions. If fact, she seems oblivious to questions posed like she's deaf (but there is no sign / badge to evince that) Worst part was the free Internet in the rooms. They give you a voucher for user name and password for 3 devices. First day we managed to log on for 2 devices. After that 1 device then 3rd day, cannot log on at all. We complained to front desk and they sent someone, then for about 15 minutes we can log on. After that, back to square one. So we have no choice but to use our own mobile data. Very poor Internet services as if they control the access.
Stayed 3 nights in Sep 2022

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
Room sound proof very bad.. can even hear next door turn on water tap and etc... talking can be hear clearly...
Stayed 1 night in Sep 2022

6/10 Okay

Ong

Travelled with group
Liked: Staff & service
Stayed 3 nights in Sep 2022

4/10 Poor

Dennis

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room is clean. Bathtub not working on 1st day checking. After 2nd day reporting it worked for a while after that not working again
Stayed 3 nights in Sep 2022

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Hami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022