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Vouk Hotel Suites

4.0 star property

Choose dates to view prices

Located close to Gurney Drive and Gurney Plaza, Vouk Hotel Suites provides a corner/local shop, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, Cest Si Bon, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is RM292
RM328 total
includes taxes & fees
21 May - 22 May
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200.00 per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately MYR 45 for adults and from MYR 25 for children
  • Airport shuttle fee: MYR 50 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Vouk Hotel Suites have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Vouk Hotel Suites?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Vouk Hotel Suites on 21 May 2026 start from RM292, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Vouk Hotel Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Vouk Hotel Suites?

Self-parking is free at this property.

What time is check-in at Vouk Hotel Suites?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Vouk Hotel Suites?

Checkout is at noon.

Does Vouk Hotel Suites provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 50 per vehicle applies.

Where is Vouk Hotel Suites located?

Located in Downtown George Town, this hotel is steps away from Gleneagles Penang Medical Centre and Gurney Drive. Wawasan Open University Main Campus and Wat Chaiya Mangkalaram are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.2

Cleanliness

8.0

Location

8.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 172 out of 486 reviews
Rating 8 - Good. 189 out of 486 reviews
Rating 6 - Okay. 81 out of 486 reviews
Rating 4 - Poor. 26 out of 486 reviews
Rating 2 - Terrible. 18 out of 486 reviews

Reviews

Verified

10/10 Excellent

dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 3 nights in Feb 2024
Verified

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Excellent staff. Clean and professional hotel. Perfect location for the Gleneagles hospital. The hotel offers a van service to the hospital although it is walkable distance.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Nishant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reasonable priced, spacious and comfortable room
Stayed 4 nights in Jul 2024
Verified

6/10 Okay

Alina

Disliked: Staff & service, amenities, property conditions & facilities
It was ok until our room had an aircond leak which was rectified but yet again leaked. Imagine more than twice hotel maintenance had to resolve the issue by entering our room. Other than that staff was pleasant and stay was ok.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities
Room and service was all good, facilities are temporary closed. Overall for a short stay was ok.
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming and friendly. The price was reasonable and location was great. The building and room was nice although there were a few things that could have been better. The mini fridge was not working properly and was not cold, the carpet in the hallway was really worn out and unfortunately on our last day there was a cockroach climbing on the wall of the washroom.
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Ai Hsiang

Liked: Cleanliness, staff & service
Room was spacious though we can hear the closing of doors, flushing, turning on and off taps. The service staff are extremely courteous and the doorman offered great help in recommending places to visit.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Giang Beng

Liked: Cleanliness, staff & service, property conditions & facilities
Please note: the area around the property is safe at night. However it is a commercial area, so no tourist sights, no history, nothing to see, nothing to do, limited public transportation. You can eat out like in other parts of Penang, so no worries that you'll be forced to take all meals in the hotel. But otherwise is very much a check-in and sleep kind of place.
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Hsinying

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Although the staff were very nice and friendly, the place was really dirty. I won't be returning unless they improve the cleanliness.
Stayed 4 nights in Feb 2024
Verified

6/10 Okay

SAY KEE

Liked: Staff & service
Likes - Good location, big room, polite and friendly staff, room service to repair the safe and deliver drinking water was prompt Dislikes - kettle base needed to be scrubbed, no bedroom slippers, no face towel, no proper teaspoon only plastic stirrer, carpet at lift lobby needs to be vacummed
Stayed 4 nights in Sep 2024
Verified

6/10 Okay

Pramod

Liked: Cleanliness, property conditions & facilities
Good location. Room size is good. Lighting in the room inadequate, gloomy. Amenities insufficient. Housekeeping irregular.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Ngung Chia

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Spacious room in good location

Nice big spacious room. Good facilities - free car park, good WiFi, swimming pool, gym. Limited restaurant service but plenty of eateries in vicinity - Gurney is just 10 mins walk away. Not sure whether its an oversight - previous occupier left a cup of bubble tea in the bin and the bin is not emptied. Limited cable TV - only loxal channels. Only 1 set of toiletries (shower gel and shampoo) for a double room. Have to request for replenishment. Booked for 2 nights but room cardkeys were deactivated after 1 night - have to get it validated at reception. Renovation is dated and the basin tap head came off easily.
Toilet
Toilet
Room
Lift lobby
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

David

Liked: Room comfort
Disliked: Property conditions & facilities

Good location but hotel/rooms need maintenance.

This is my second time staying at Vouk Hotel in Penang. I am unlikely to stay here again as the maintenance issues seem to be getting worse rather than better, unfortunately. It's not a bad place to stay; the hotel just needs a lot of work. Pros: *Central location to easily access most of Penang's popular areas; walk to Northam night market (5 minute walk), Gurney Drive/Plaza (10-20 minutes walk), and even historic Georgetown (20-30 minutes walk). *Very comfortable bed and linens. *Very spacious room and bathroom. *Great pharmacy and a Starbucks next door. *In-room, secured safe deposit box with customizable digital code. *Large workstation/desk and plenty of cabinet space. Cons: *Found several bugs/roaches in the bathroom, some adults and many babies, and one adult in the main area. *No hot water in the shower or sink the second day. *Needs minor maintenance (damaged wood flooring, inoperable wall light to the left of bed, electrical switch on left of bed sticks out from wall, wallpaper needs to be replaced, etc.) *Wifi is annoying to access, especially with a laptop. Each time you return to the room you need to re-login to the network. *Cash deposit of RM100 required to check in. *Hotel hallways are very dated and need a renovation/upgrade. *Not very quiet; you can easily hear people in the hallway and the adjacent rooms. I suggest getting a room at the far end of the hallway, furthest from the elevator, to minimize noise.
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

TAKUYA

Disliked: Cleanliness
There are some cockroach in my room.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

ENG KEONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Nice hotel, easy access to everywhere
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Sing

Liked: Cleanliness, staff & service, property conditions & facilities
location : main street
Stayed 2 nights in Apr 2025
Verified

8/10 Good

Hock Fook Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Near the beach
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Penang holiday

Very good!
Stayed 2 nights in Aug 2022
Verified

6/10 Okay

Elvina

Liked: Staff & service
Disliked: Cleanliness
It’s an older building and outside downtown area. Restaurant in the hotel close early, front desk staff very friendly.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 5 nights in May 2025
Verified

8/10 Good

Hon Wei

Liked: Cleanliness, staff & service, property conditions & facilities
It is a good and peaceful area, and is quiet. Surrounding are far away from attraction area.
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

Kadiman

Liked: Cleanliness, room comfort
There was no bath towel,no sandal and phone in the room was not working unable to communucate with the fromt desk etx
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Deepak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern spacious rooms. Rooftop pool with great view of city. Clean. The only suggestion I have is to train the staff to learn English if the hotel wants foreigners. Most staff do not speak English…
Stayed 7 nights in Feb 2023
Verified

6/10 Okay

Kim Choy

Liked: Cleanliness, staff & service
The executive suite do need proper maintainent especially the bath tub and water outflow system.
Stayed 1 night in Mar 2024