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Vouk Hotel Suites

Photo gallery for Vouk Hotel Suites

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Minibar, in-room safe, blackout curtains, iron/ironing board
Deluxe Double Room, City View - Leisure Only | Minibar, in-room safe, blackout curtains, iron/ironing board
Deluxe Triple Room - Leisure Only | Minibar, in-room safe, blackout curtains, iron/ironing board
Deluxe Twin Room, Partial Sea View - Leisure Only | Minibar, in-room safe, blackout curtains, iron/ironing board

Overview of Vouk Hotel Suites

Vouk Hotel Suites

4.0 star property

4.1/5 Very good

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
57-G-3 Mansion One, Jalan Sultan Ahmad Shah, Georgetown, George Town, 10050

Explore the area

  • Popular LocationGleneagles Penang Medical Centre1 min walk
  • Popular LocationGurney Drive2 min walk
  • Popular LocationDhammikarama Burmese Buddhist Temple12 min walk
  • AirportPenang (PEN-Penang Intl.)36 min drive

Room options

About this area

George Town

Located in George Town, Vouk Hotel Suites is in the city centre. Georgetown UNESCO Historic Site and Cheong Fatt Tze Mansion are local landmarks, and some of the area's attractions include Kidland Penang and PKSA Penang Water Sports Centre. Entopia by Penang Butterfly Farm and Penang Bird Park are also worth visiting.

What's nearby

  • Gleneagles Penang Medical Centre - 1 min walk
  • Gurney Drive - 2 min walk
  • Dhammikarama Burmese Buddhist Temple - 12 min walk
  • Pulau Tikus Market - 15 min walk
  • Gurney Plaza - 20 min walk

Getting around

  • Penang Sentral - 38 min drive
  • Penang (PEN-Penang Intl.) - 34 min drive

About this property

Vouk Hotel Suites

4-star hotel in the heart of Downtown George Town
At Vouk Hotel Suites, you can look forward to a round-trip airport shuttle, a corner/local shop and a coffee shop/cafe. Be sure to enjoy a meal at Cest Si Bon, the on-site restaurant. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Free self-parking
  • Continental breakfast (surcharge), a free shopping centre shuttle and limo/town car service
  • An area shuttle, smoke-free property and multilingual staff
  • Guest reviews give good marks for the overall value, helpful staff and location
Room features
All guest rooms at Vouk Hotel Suites have comforts, such as air conditioning, in addition to amenities, such as complimentary wireless Internet access and safes. Guests reviews give good marks for the size rooms at the property.
Other amenities include:
  • Bidets, free toiletries and hairdryers
  • 42-inch flat-screen TVs with satellite channels
  • Daily housekeeping and phones

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Continental breakfast available for a fee daily 6:30 AMโ€“10 AM: MYR 38.00 for adults and MYR 19.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Cest Si Bon
  • Lobby Lounge

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: MYR 38.00 for adults and MYR 19.00 for children (approximately)
  • Airport shuttle fee: MYR 50 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms

Property is also known as

VOUK HOTEL SUITES Penang
VOUK SUITES Penang
Vouk Hotel Suites George Town
Vouk Hotel Suites
Vouk Suites George Town
Vouk Suites
Vouk Hotel Suites Hotel
Vouk Hotel Suites George Town
Vouk Hotel Suites Hotel George Town

Frequently asked questions

Is Vouk Hotel Suites pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at on 3 Oct 2022 start from RMย 283.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Vouk Hotel Suites?

Self-parking is free at this property.

What time is check-in at Vouk Hotel Suites?

Check-in is from 3 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Vouk Hotel Suites?

Checkout is at noon.

Does Vouk Hotel Suites provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MYR 50 per vehicle applies.

Where is Vouk Hotel Suites located?

Located in Downtown George Town, this hotel is steps away from Gleneagles Penang Medical Centre and Gurney Drive. Wawasan Open University Main Campus and Wat Chaiya Mangkalaram are also within 15 minutes.

Can I cancel my reservation for free at Vouk Hotel Suites and receive a full refund?

Yes, Vouk Hotel Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Vouk Hotel Suites cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 153 out of 406 reviews
5 - Excellent 38%
Rating 4 - Good. 164 out of 406 reviews
4 - Good 40%
Rating 3 - Okay. 59 out of 406 reviews
3 - Okay 15%
Rating 2 - Poor. 22 out of 406 reviews
2 - Poor 5%
Rating 1 - Terrible. 8 out of 406 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.1/5

Staff & service

3.4/5

Amenities

4.0/5

Property conditions & facilities

3.6/5

Eco-friendliness

2/5 Poor

Dennis
Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room is clean. Bathtub not working on 1st day checking. After 2nd day reporting it worked for a while after that not working again
Stayed 3 nights in Sep 2022

5/5 Excellent

Hami
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

2/5 Poor

Md Iqbal Hossain
Business traveller
Disliked: Staff & service
Tardy service, housekeeping bad, access card system non functional, staff less than cooperative, breakfast inadequate
Stayed 2 nights in Aug 2022

3/5 Okay

Den
Disliked: Cleanliness, amenities, property conditions & facilities
Never make up room, never change towel, never replenish shower gel, no free welcome drinks, room bad lighting, damaged sofa, TV channel not many selection. Swimming pool never provide towel.
Stayed 2 nights in Jul 2022

5/5 Excellent

YOKE SUM
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
่ฏฅ้…’ๅบ—ไธ‹ๆฌกๅŽป่ฟ˜ไผšไฝ็š„๏ผŒไบค้€šๅพˆๆ–นไพฟ๏ผŒ็Žฏๅขƒๅพˆไนพๅ‡€ใ€ๅ†…้ƒจ่ฎพๆ–ฝไนŸไธ้”™๏ผŒไธป่ฆๆ˜ฏๆœๅŠกๅ‘˜็š„ๆ€ๅบฆ้žๅธธๅฅฝใ€‚
Stayed 3 nights in Jun 2022

3/5 Okay

Lily
Stayed 1 night in Jun 2022

3/5 Okay

Verified traveller
Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Looks good in pictures, but room condition was pretty bad. Not very well maintained. Floor sticky, bathroom tiles mouldy, sink top cracked.
Stayed 8 nights in Jun 2022

2/5 Poor

Fu hsien
Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was wondering how a 4 star with malfunctioning hot waterโ€ฆ.
Stayed 1 night in Jun 2022

3/5 Okay

Verified traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
A staycation with befitting price
The bathroom did not have a floor towel when we entered which is a basic and we have to request for it. They don't provide any hand or face towels. Just 2 bath towels. A couple of the pillow cases were creased and have stained marks so we requested for a change. We need to remind them 3 times before they send someone to change the pillow case eventhough we can see that there were not many guests in the hotel since it's off peak season. The sound proof of our room was terrible as we can hear voices from a man speaking with a lady on a cellphone. Imagine we can even hear the lady's voice from the other side of the cellphone! Otherwise, the room is quite spacious with other standard amenities. They do provide toothbrush and other sanitaries. Price of room was reasonable.
Stayed 2 nights in Jun 2022

5/5 Excellent

Andy
Stayed 1 night in Jun 2022