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Overview of Cititel Express Penang

Photo gallery

Guest reviews

3.9 / 5Good
207 reviews
Guests rated this property 4.0/5 for cleanliness.

Amenities

  • Free WiFi
  • Free parking
  • Air conditioning
  • Restaurant

Map

Highlights

Popular LocationKOMTAR3 min walk
Popular LocationPrangin Mall5 min walk
Popular LocationPenang Times Square7 min walk
AirportPenang (PEN-Penang Intl.)15 min drive

Choose dates to view prices

  • Standard Room, 1 Queen Bed, Non Smoking

    Room amenities

    • 14 sq m
    • Sleeps 2
    More details
  • Standard Room, 2 Single Beds, Non Smoking

    Room amenities

    • 14 sq m
    • Sleeps 2
    More details
  • Family Room, 2 Double Beds, Non Smoking

    Room amenities

    • 29 sq m
    • Sleeps 4
    More details
  • Superior Room, 2 Single Beds, Non Smoking

    Room amenities

    • 16 sq m
    • Sleeps 2
    More details

About this area

George Town

In the city centre, Cititel Express Penang is in George Town's Downtown George Town neighbourhood, a walkable area with good shopping. KOMTAR and Arulmigu Balathandayuthapani Temple are notable landmarks, and some of the area's activities can be experienced at Gurney Drive and Swettenham Pier Cruise Terminal. ESCAPE Adventureplay and Kidland Penang are also worth visiting.

Visit our George Town travel guide
Map
Popular Location

What's nearby

  • KOMTAR - 3 min walk
  • Prangin Mall - 5 min walk
  • Penang Times Square - 7 min walk
  • Kapitan Keling Mosque - 14 min walk
  • Pinang Peranakan Mansion - 2 min drive

Getting around

  • Penang Sentral - 34 min drive
  • Penang (PEN-Penang Intl.) - 15 min drive

Restaurants

  • Where to eat
  • Enoshima Japanese Restaur – Open daily.

About this property

Cititel Express Penang

3-star George Town hotel in Downtown George Town, walk to KOMTAR
A restaurant, concierge services and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. All 234 rooms offer free WiFi, minibars and LCD TVs. Room service, coffee/tea makers and free bottled water are among the other amenities available to guests.
Cititel Express Penang offers 234 forms of air-conditioned accommodation with minibars and a safe. LCD televisions are featured in guestrooms.
Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 34.00 per person
1 restaurant
Room service available

Family friendly

Dry-cleaning service
Laundry facilities

Conveniences

Lift
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance

Languages spoken

Chinese
English

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries
Shower

Entertainment

LCD TV

Food and drink

Coffee/tea maker
Free bottled water
Minibar

More

Desk
Iron/ironing board (on request)
Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 2 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 34.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector, a security system and window guards.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • Personal protective equipment, including masks, will be available to guests.
  • For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually wrapped food options are available through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.

Frequently asked questions

Can I cancel my reservation for free at Cititel Express Penang and receive a full refund?
Yes, Cititel Express Penang offers free cancellation on select room rates, because flexibility matters! Please refer to Cititel Express Penang cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Cititel Express Penang?
As of 1 Jun 2020, prices found for a 1-night stay for 2 adults at Cititel Express Penang on 10 Jun 2020 start from RM125, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours over a 30-day period. Prices are subject to change. Choose your dates for more accurate prices.
Is Cititel Express Penang pet-friendly?
No, pets are not allowed at this property.
How much is parking at Cititel Express Penang?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in begins at 2:00 PM.
What time is check-out at this hotel?
Checkout is at noon.
Where is Cititel Express Penang located?
Located in Downtown George Town, this hotel is steps away from Hin Bus Depot Art Centre and KOMTAR. Gurney Drive and Penang Times Square are also within 2 miles (3 km).

Guest reviews

5 - Excellent
55
4 - Good
105
3 - Okay
27
2 - Mediocre
12
1 - Poor
8
4.0
Cleanliness
4.1
Service and Staff
3.7
Amenities
3.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent Hotel!

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service

Location is convenient, but room air conditioner is not cold enough

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel location is near to shopping mall, bus interchange and heritage places of interest. Strategic place to stay.

Stayed 2 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service

Room a bit small but still convenient, except that need to iron clothes outside in facility room.

Stayed 1 night in Jan 2020