This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
3.9/5 Good
Guests rated this property 4.0/5 for cleanliness.
Popular amenities
Free WiFi
Parking included
Air conditioning
Restaurant
Laundry
Room service
123, Lebuh Noordin, George Town, 10300
Explore the area
KOMTAR3 min walk
Penang Times Square7 min walk
Kapitan Keling Mosque14 min walk
Penang (PEN-Penang Intl.)15 min drive
Choose dates to view prices
About this area
George Town
In the entertainment district, Cititel Express Penang is in Downtown George Town, a walkable area in George Town with good shopping. The area's natural beauty can be seen at Penang Hill and Ferringgi Beach. Kidland Penang and Georgetown UNESCO Historic Site are also worth visiting.
3-star George Town hotel in Downtown George Town, walk to KOMTAR
A restaurant, concierge services and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance.
Cititel Express Penang offers 234 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms.
Bathrooms include a shower and complimentary toiletries. This George Town hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Languages spoken
Chinese (Mandarin), English, Malay
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Social distancing
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free self-parking on site
Food and drink
1 restaurant
Room service available
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
Lift
Front-desk safe
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The check-in location differs from the property location; to check in, go to 183, Jalan Magazine, George Town, 10300
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Renovations and closures
The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
Dining venue(s)
Fitness facilities
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
Deposit: MYR 100 per night
A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector, a security system and window guards
Property is also known as
Cititel Express Penang Hotel George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel George Town
Overall score and ratings
3.9
Good
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.
Very disappointed with the size of room and facilities inside , lift area was so dirty . Reception is closed . No breakfast , compare with cost facility and comfort is not there .
We had an issue in that the room aircon wasn't working, the friendly and efficient staff quickly showed us not one but two different rooms and gave us the choice,
Ms Ng was in particular very friendly, helpful and efficient, there was no frustration with our request to change rooms and the staff could not have done more to help.
