London Hotels with Shuttle Services

"Location is fantastic, staff was friendly and welcoming. The bed and linens were clean but overall the room didn't feel clean, the power went out (understandably not their fault but still sucked) and we had to pack up to checkout in the dark. Overall the room did not feel worth 400$ a night and we would try somewhere else next time. "

"Great location, but you pay for it. Interiors a bit cold and tired. Needs a refresh."

"Hostels are very different from hotels apparently. Not only is nothing for drinks in the room, there is not even a glass for water. Dog barking hours into the night. Poor quality food with little vegetarian options. No room service."

"Booked a last minute stay to celebrate our wedding anniversary. No provisions or offers given to celebrate our special day, not even a 'happy anniversary' comment! Room was not clean...hair in shower area and plughole, dust on table/TV. Breakfast was a smaller selection than expected. Omlettes, eggs Benedict, etc. are normaally available in buffet breakfast but these were chargeable extras! Fried eggs in the buffet were cold. Tables were not cleared of dishes quickly which meant we had to move our used dushes to a neighbouring table. A very disappointing breakfast experience, which was charged on top of our booking....totally unacceptable. Spa area was also extremely disappointing. Only when we enquired about timing for the spa were we informed of the refurbishment taking place. Only the pool was available on a booking system. No jacuzzi, steam room or sauna. I've never been to a hotel where they book you in advance to use the pool and only for approx. 30mins use! When in the pool one wall was covered in tarpaulin for work on the other side....noisey and dusty works going on. Corners of the tarpaulin were torn to show large holes which allowed a lot of cold air towards the pool. There were no treatments available until after check out time! The only positive was the car park and the excellent service from Tino and tge team. Car park area is small but well managed. Location was good but this was an overall very disappointing experience. "

"This hotel is lovely, all staff are amazing helpful and friendly. Rooms are clean, beds are comfy and the hotel is in a great location."