Loved the location Comfortable bed (hated the pillows) Concierges very helpful getting theatre tickets & arranging a car service Arrived early & was shown to a room immediately
Perfect location. Excellent attentive staff. Reasonable bar prices. A modern, clean and airy hotel overlooking the Thames.
In the 'Gin Palace' the guy they call Mark (from Bangladesh) was my favourite bar man. A cool guy! However all of the staff were great and extremely fiendly. They all made me feel so welcome. I'm coming back in November 2019 and much of that is down to the wonderful service - 5 x *****
Excellent place and location is really good. Very clean and AC worked very wells.
The hotel staff overall was very professional. The room was nice & clean as well as roomy. However, the manager in the restaurant was not accommodating and apparently did not believe we were guests at the hotel. If I do return to the hotel, I will NEVER eat at the restaurant again.
It was very convenient and well located city sightseeing
Perfect central London hotel for a night following a wedding. Good facilities, nice size room & very clean. Everything we needed.
Staff were very out going and did everything above an beyond to ensure maximum satisfaction for the stay. Facilities were amazing an very clean.
The best location. Convenient for everything, very clean and tidy Too small for 4 people, window should be opened wider
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BEX Travel Malaysia Sdn Bhd, Malaysia Travel License No. KPK 8269, Suite 6-04A, Level 6, The Pinnacle, Persiaran Lagoon, Bandar Sunway, 47500 Subang Jaya, Selangor, Malaysia.