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citizenM London Bankside

4.0 star property
Hotel with a restaurant, 6-minute walk to Tate Modern

Choose dates to view prices

Experience the vibrant atmosphere of citizenM London Bankside, where modern comfort meets art and culture. Begin your day with a meal at canteenM, then explore Borough Market and London Bridge. Stay connected with in-room WiFi or get work done at the 24-hour business center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is RM508
RM610 total
includes taxes & fees
23 Nov - 24 Nov

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Fridge
Smart TV
Pillow-top bed
Blackout curtains
Fan
Premium bedding
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Fridge
Smart TV
Pillow-top bed
Blackout curtains
Fan
Premium bedding
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Fridge
Smart TV
Pillow-top bed
Blackout curtains
Fan
Premium bedding
Hairdryer
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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9.2 out of 10, Wonderful, 1,011 reviews
The price is RM526
RM631 total
includes taxes & fees
23 Nov - 24 Nov
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About the area

Map
20 Lavington Street, Surrey House, London, England, SE1 0NZ

What's nearby

  • Tate Modern - 5 min walk - 0.4 km
  • Borough Market - 7 min walk - 0.7 km
  • The Shard - 10 min walk - 0.9 km
  • London Bridge - 12 min walk - 1.0 km
  • St. Paul's Cathedral - 14 min walk - 1.2 km

Getting around

  • Southwark Underground Station - 7 min walk
  • London Bridge Station - 11 min walk
  • Heathrow Airport (LHR) - 54 min drive

Restaurants

  • ‪LEON - ‬3 min walk
  • ‪itsu - ‬1 min walk
  • ‪The Distillery Bar - ‬3 min walk
  • ‪Joe & the Juice - ‬1 min walk
  • ‪The Table Café - ‬2 min walk

About this property

citizenM London Bankside

Upscale boutique hotel near Tate Modern
Located close to Borough Market and London Bridge, citizenM London Bankside provides a coffee shop/cafe, a bar and a 24-hour business centre. Be sure to enjoy a meal at canteenM, the on-site restaurant. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A TV in reception, multilingual staff and smoke-free property
  • A 24-hour front desk, coffee/tea in reception and 7 meeting rooms
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 192 rooms boast comforts, such as premium bedding and iPads, in addition to thoughtful touches, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
  • Heating and fans
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • 43-inch Smart TVs with cable channels
  • Wardrobes/cupboards, fridges and housekeeping

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RM631 total
includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 29
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 20 per person
  • Late check-out fee: GBP 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - 136.0572.29
This property accepts credit/debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Citizenm
Citizenm Bankside
Citizenm Bankside Hotel
Citizenm Bankside Hotel London
Citizenm London Bankside
London Bankside Citizenm
CitizenM London Bankside England
citizenM London Bankside Hotel
citizenM London Bankside Hotel
citizenM London Bankside London
citizenM London Bankside Hotel London

Frequently asked questions

Is citizenM London Bankside pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM London Bankside?

As of 17 Nov 2025, prices found for a 1-night stay for 2 adults at citizenM London Bankside on 23 Nov 2025 start from RM 507.95, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM London Bankside?

CitizenM London Bankside doesn't offer parking.

What time is check-in at citizenM London Bankside?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at citizenM London Bankside?

Checkout is at 11 AM. Late checkout is available for GBP 29 (subject to availability).

Where is citizenM London Bankside located?

Located in London City Centre, this boutique hotel is within a 10-minute walk of Tate Modern and Borough Market. The Shard and London Bridge are also within 15 minutes. Southwark Underground Station is 7 minutes by foot and Borough Underground Station is 8 minutes.

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Reviews

citizenM London Bankside Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 701 out of 1009 reviews
Rating 8 - Good. 215 out of 1009 reviews
Rating 6 - Okay. 57 out of 1009 reviews
Rating 4 - Poor. 17 out of 1009 reviews
Rating 2 - Terrible. 19 out of 1009 reviews

Reviews

8/10 Good

Salissa

Liked: Cleanliness, amenities, property conditions & facilities
Luca was very friendly and helpful. Great place to stay!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ruben Jr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Romana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy staying in Citizen M hotels. I always have a good sleep, the coffee in excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Kim Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, modern property easily accessed by public transport.
Stayed 3 nights in Oct 2025

8/10 Good

Toni

Liked: Cleanliness, amenities, property conditions & facilities
Great bed ! But room not really big enough for 2
Stayed 1 night in Nov 2025

8/10 Good

Craig A

Liked: Cleanliness
Style over substance. Great cappuccino and drinks. Food good as well. Rooms were tiny for the price.
Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was that the tablet wasn’t working for one evening - but absolutely normal with technology. The rest was outstanding and we could walk to all attractions!
Stayed 3 nights in Oct 2025

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for cost, unique design
Stayed 2 nights in Oct 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and attentive, rooms was modern even though on the small side for a couple.
Stayed 5 nights in Sep 2025

8/10 Good

Barnaby

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location. One of the elevators was not working/being repaired. Rooms clean and trendy with the mood lightening. For me I found it to warm In the room even with the air conditioning turned way down. Would recommend and return.
Stayed 4 nights in Oct 2025

10/10 Excellent

Tabatha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel. Modern and easy walking distance to Borough Market. Shops nearby. Room was small, but that’s just London for yah- it had everything that we needed. Cool tech in the room with great blackout curtains that were perfect for tackling jet lag!
Stayed 2 nights in Sep 2025

10/10 Excellent

Junior

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, very attentive. Rooms a bit small but super clean. Modern style. Highly recommend
Stayed 2 nights in Sep 2025

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, clean and at a decent price
Stayed 1 night in Sep 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in London. Wonderful staff. The room and public areas were clean and stylish. Overall it was a great stay.
Stayed 2 nights in Aug 2025

8/10 Good

Jae young

Liked: Cleanliness, staff & service, property conditions & facilities
Sorry. We didn’t have a chance to enjoy your food.
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We walked to the subway every day. There are a lot of restaurants along the way. Rental bikes are also available just outside the hotel. Breakfast at the hotel is very nice, with an above average selection of items. The staff was very helpful dealing with our delayed luggage, and providing directions and recommendations.
Stayed 5 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was ideally situated to be quiet but at the same time give access via foot or public transport to central London.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel!
Stayed 3 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was scary and only one working. Shower had a leak above shower head. Drawer under bed was great for storage. Walking to Borough market was great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay in the downtown area of London.
Stayed 3 nights in Jun 2025

6/10 Okay

Sheng

Liked: Cleanliness, amenities
The room was fine and had some cool tech controls, but it was too small—no coffee machine, no water cup, just a bed and a bathroom.
Stayed 4 nights in Oct 2025

8/10 Good

Todla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, convenient and well priced. The rooms are made for sleeping not lounging.
Stayed 3 nights in Aug 2025

8/10 Good

Donald Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique modern hotel in a great location. The latest integrated tech system for checking in and out, as well as all the room controls are nice, however, there were a couple of glitches especially with the climate control. Would be good to have a backup on some so you’re not relying on the iPad solely.
Stayed 5 nights in Sep 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the hotel. Staff was very helpful and friendly.
Stayed 3 nights in Jun 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab

Lovely modern hotel with fantastic staff, great location in walking distance from everything, will definitely use again.
Stayed 2 nights in Jul 2025