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citizenM Tower of London

4 out of 5
See more in London (and vicinity)

Photo gallery

Featured image
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Guest reviews

4.6 out of 5 Wonderful
1,366 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Breakfast Available
Business Services
Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

40 Trinity Square, London, England

Explore the area

Popular LocationTower of London7 min walk
Popular LocationThe Gherkin8 min walk
Popular LocationTower Bridge8 min walk
AirportLondon (LCY-London City)25 min drive

Choose dates to view prices

  • Room, 1 King Bed

    Photos of Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 14 sq m
    • City view
    • Sleeps 2
    More detailsRoom, 1 King Bed

  • Standard Room (Tower View)

    Photos of Standard Room (Tower View)

    4.6/5 guest room rating

    Room amenities

    • 14 sq m
    • City view
    • Sleeps 2
    More detailsStandard Room (Tower View)

About this area

London

Located in London's London City Centre neighbourhood, citizenM Tower of London is near a metro station. Tower of London and Buckingham Palace are cultural highlights, and travellers looking to shop may want to visit Covent Garden Market and Camden Lock Market. Looking to enjoy an event or a match while in town? See what's going on at O2 Arena. Spend some time exploring the area's activities, including outlet shopping. Guests love the hotel's central location.
Visit our London travel guide
Map
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Popular Location

What's nearby

  • Tower of London - 7 min walk
  • The Gherkin - 8 min walk
  • Tower Bridge - 8 min walk
  • Liverpool Street - 11 min walk
  • London Bridge - 12 min walk

Getting around

  • Tower Hill Station - 1 min walk
  • London Fenchurch Street Station - 5 min walk
  • AirportLondon (LCY-London City) - 25 min drive

Restaurants

  • Where to eat
  • CanteenM – Open daily.

About this property

citizenM Tower of London

4-star London hotel in London City Centre, walk to Tower of London
A restaurant, a bar/lounge and 2 coffee shops/cafés are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area. All 370 soundproofed rooms provide free WiFi, free wired Internet and WiFi. Guests can enjoy iPads, and other standard amenities include iPod docking stations, premium bedding and flat-screen TVs.
CitizenM Tower of London offers 370 forms of air-conditioned accommodation with iPads and iPod docking stations. Beds feature premium bedding. 43-inch Flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • To-go breakfast available for a fee daily 6 AM–11 AM: GBP 12.5 per person
  • 1 restaurant and 2 coffee shops
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Bike parking

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • French

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Grab bar in shower
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Digital channels
  • iPad
  • iPod dock

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

See similar properties

London
London
London City Centre
London City Centre
Hotel
Hotel
4 star
4 star
Business-friendly
Business-friendly
Air conditioned
Air conditioned
Guest rating 4.5+
Guest rating 4.5+
Free WiFi
Free WiFi

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: GBP 12.5 per person (approximately)
  • Fee for in-room wireless Internet: GBP 0 per stay (rates may vary)
  • Late check-out fee: GBP 29.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Tax ID - 81.84.09.897.B.06
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property

Property is also known as

citizenM Tower London Hotel
citizenM Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London

Frequently asked questions

Can I cancel my reservation for free at citizenM Tower of London and receive a full refund?
Yes, citizenM Tower of London offers free cancellation on select room rates, because flexibility matters! Please refer to citizenM Tower of London cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at citizenM Tower of London?
As of 21 Oct 2020, prices found for a 1-night stay for 2 adults at citizenM Tower of London on 30 Oct 2020 start from RM455, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is citizenM Tower of London pet-friendly?
No, pets are not allowed at this property.
How much is parking at citizenM Tower of London?
This property doesn't offer parking.
What time is check-in at citizenM Tower of London?
Check-in is from 2:00 PM to midnight.
What time is check-out at citizenM Tower of London?
Checkout is at 11 AM. Late checkout is available for GBP 29.00 (subject to availability).
Where is citizenM Tower of London located?
Located in London City Centre, this hotel is within a 15-minute walk of Tower of London and London Bridge. St. Paul's Cathedral and Covent Garden Market are also within 3 mi (5 km). Tower Hill Station is only a 2-minute walk and Tower Gateway Station is 2 minutes.
4.6
Wonderful
5 - Excellent
961
4 - Good
327
3 - Okay
47
2 - Poor
18
1 - Terrible
13

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness
Modern, tidy, efficient, safe with COVID. Would recommend and visit again
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and the common areas were spacious and lovely.
Stayed 4 nights in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay at citizenM with an incredible view of the tower of London and the shard. The room was very clean and everyone was applying social distancing which was very reassuring considering these times. Being able to control the room with one touch on the iPad was also great although we struggled to pause a movie. My boyfriend and I loved our stay and would recommend and come back another time!
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Very modern, quite unusual, in a good way, hotel with great views over the Tower of London and ideally situated for travelling all over London by bus or tube. Enormous bed and a bit of a trek if you're sleeping by the window, but very compact room with a great shower. Breakfast was good and staff very friendly and helpful with good Covid-19 precautions in evidence!
Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Was all very straightforward via a computer. Impressed at the measures to socially distance and keep contact with others to a minimum. A very unique and quirky hotel with fantastic friendly and helpful staff!
Stayed 1 night in Aug 2020

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