Kompleks Evo, Jalan Pusat Bandar 2, Bandar Baru Bangi, Selangor
Reviews
8.6
Excellent
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The advert was exceptionally deceiving.
The toilet it was dirty and someone had come in while we were out and wet the bathroom.
They advertised a private plunge pool for each room, they was not only no. Plunge pool but not even a bath.
They advertised a kitchen, yet they stove was not working, which meant we couldn't cook all the food we'd brought with us.
We were very upset and highly disappointed.
Expedia thankfully helped us go somewhere else which was so great of them. Thank you Expedia.
Juliana
Response from Comfortzone Guesthouse on 20 Dec 2022
The review is a fake and I'll intend, the guest booked our place last minute and we even help them check in WITHOUT any deposit as a sign of courtesy.We do provide gas stove but the guest did not bother to ask us anything. We would like to reinstate that we will NEVER enter the room without guest concent. Further more, we NEVER advertise the place with private pool in every room (with the affordable price rate that we provide it is IMPOSSIBLE), instead it's a PUBLIC pool located on the 10th floor (again the guest never ask us and just left the place the next day) The review is misleading If there's any inquiry during the stay, the guest should contact us, and we for sure will attend their inquiry and work things out.
I'm not sure it is the same room i was selected during did the booking because the decoration is different.Anyhow all is OK only aircond is not cool even setting 16'c...
Communication is good and fast respond.
Good, and fast response for inquiry.
But the facility such an aircond are not well condition (leaking), shabby bed sheet and towel.
At least can provide bottle of mineral water in house.
Tiada timbangrasa dengan tuan rumah apabila diminta untuk keluar lewat jam 1 pm walaupun waktu standard jam 12 pm. Permohonan telah dimaklumkan awal dan dijawab dengan ok tetapi dikenakan juga caj lewat 20 sejam. Hotel pun memberi izin hingga jam 1 pm tanpa dikenakan caj sedagnkan penginapan ini tiada langsung budi bicara. Ayat dari owner sedikit mengelirukan tetapi saya anggap ia pengalaman dan tidak akan tinggal lagi disini. Sinki juga berbau apabila kabinet dibuka dan kebersihan hanya 8/10 sahaja kerana lantai bilik air agak melekit, air bertakung apabila mandi, balkoni tidak dikemaskan. Yang lain ok.