Hotels near Jacob K. Javits Convention Center

"Great spot. Mildly annoying you have to show your room key to get back into elevators after eating breakfast in TikTok restaurant"

"Staff was nice but the hotel is small and old. Beds are stiff and not comfortable "

"Breakfast was NOT good. The coffee tasted like mud. I actually Spit it out. The juice was watery. The sausage and eggs were ok. The butter was hard"

"The hotel was clean and the rooms were nice. The WiFi did not work at all so the TV didn’t work and there was no phone to call room service. Otherwise it was a great spot for the price and had some great reading areas. Close to everything!"

"Room was a good size, and bed comfortable, but decor was dated, as was TV that had only a few channels and needs upgrading. "

"There was limited breakfast and food options, but overall the hotel was good. "

"TERRIBLE EXPERIENCE. UNACCEPTABLE. The service at both check-in and check-out was absolutely DISGRACEFUL. Extremely rude staff, zero courtesy, zero professionalism. I am a World of Hyatt member and stay at Hyatt properties frequently. I have NEVER been treated this badly. Not even close. This was by far the WORST experience I’ve had with the brand. I do NOT recommend this hotel. The room smelled like cigarette smoke, completely unacceptable and we had to request a room change immediately. The elevators were dirty and clearly not well maintained. But the most shocking part? The HORRIBLE attitude of the staff. Completely unacceptable for a hotel of this level. I will NOT be returning to Hyatt Grand Central New York. Ever."

"AC did not work, eyelash on pillow, and hair on shower wall. Elevator card reader faulty. The lobby fragrance is overwhelming after a day or two. But…i guess you get what you pay for. It is really central to tourist areas."

"We were charge some mysterious fee without invoice and we contacted the hotel and were ignored. Unacceptable"