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"Truly Caring Staff and a Memorable Stay We stayed at Cameron Highlands Resort for 3 nights starting 11 April, booking 6 rooms for our family. The staff, especially Kimie and Kee, were incredibly patient and helpful in accommodating our requests—twin beds, room preferences, and even upgrading us to a suite so my sister with mobility issues could stay close to us. On our second day, my elder brother, who has Parkinson’s, suddenly lost consciousness due to the highland altitude. It was a terrifying moment. Kee responded swiftly and arranged an ambulance within 15 minutes, while Kimie offered to drive me to the hospital. Thankfully, after medical attention, my brother recovered well. Kimie stayed with us the entire time—his kindness and support truly touched us. The resort itself is beautiful, with a charming British colonial design and a calm, welcoming vibe. All the staff were warm and friendly, making us feel completely at home. We’re so grateful and will definitely return. This is not just a lovely resort—it’s a place with genuinely caring people. Thank you!"

"The property is very nice and well kept. A bit more of training of counter and service personnel will make an experience to all visitors even better. The big issue is the village surrounding has way too much garbage, plastic bottles and others. Payment of fees for island conservation is paid, what is the money used for? A communal cleaning activity should be implemented."

"The lobby and cafe is clean. seeing the cleaner mopped the floor twice a day. beach is clean. the room does not have chair & table. the sink place in awkward location (outside of bathroom). Breakfast is simple, should have start from 6.30am."

"Hyatt regency has a beautiful beach and great views. The staff are polite and curteous. Shafiq, who served us demonstrates exceptional hospitality. He is courteous and attentive in handling my enquries. Thank you!"

"Nice place and quite "

"Great location with good scenery. Staff are both attentive and friendly. Place is a bit old, should consider cleaning the patio by the restaurant as it was dirty and slippery. We availed the breakfast and it was very good. I’ll recommend this place for anyone who considers it. "

"good!"

"It’s amazing ! Well conditioned hotel room Spacious and lots of amenities constantly replenished Excellent service from check in to concierge and housekeeping !!! Well done Skyworlds! "

"Comfortable, large room with everything in good working condition. The hotel is centrally located and within walking distance to the main street restaurants as well as the bus terminal."