Check COVID-19 restrictions.

Hyatt Regency Kuantan Resort

Photo gallery for Hyatt Regency Kuantan Resort

Primary image
On the beach, beach towels, beach volleyball, beach bar
On the beach, beach towels, beach volleyball, beach bar
2 outdoor pools
2 outdoor pools

Overview of Hyatt Regency Kuantan Resort

Hyatt Regency Kuantan Resort

5.0 star property

4.2/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
Telok Chempedak, Kuantan, Pahang, 25050

Explore the area

  • Popular LocationTeluk Cempedak Beach2 min walk
  • Popular LocationTaman Teruntum Mini Zoo16 min walk
  • Popular LocationGelora Park5 min drive
  • AirportKuantan (KUA-Sultan Haji Ahmad Shah)47 min drive

Choose dates to view prices

About this area

Kuantan

Hyatt Regency Kuantan Resort is located in Teluk Cempedak, a neighbourhood in Kuantan, and is next to a golf course and on the beach. Wan Fo Tien Temple and Kuan Ti Kong Chinese Temple are local landmarks, and the area's natural beauty can be seen at Sepat Beach and Teluk Cempedak Beach. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Teluk Cempedak Beach - 2 min walk
  • Taman Teruntum Mini Zoo - 16 min walk
  • Gelora Park - 5 min drive
  • Heroes Museum - 15 min drive
  • Darul Makmur Stadium - 17 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 47 min drive

About this property

Hyatt Regency Kuantan Resort

Upscale resort on the beach, with 2 outdoor swimming pools
At Hyatt Regency Kuantan Resort, hit the beach, dine on-site at Kampung Restaurant or enjoy a drink at one of the resort's 3 bars/lounges.
Hyatt Regency Kuantan Resort offers 301 air-conditioned accommodations with free minibar items and laptop-compatible safes. 43-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

This Kuantan resort provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

2 outdoor tennis courts, a health club and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 28 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free off-site parking within 0.1 mi
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AMโ€“10:30 AM: MYR 65 for adults and MYR 24 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Kampung Restaurant
  • Italian Bistro
  • The Deli
  • Coals on the Beach
  • Sampan Bar

Things to do

  • 24-hour fitness centre
  • 18 holes of golf
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/games room
  • Beach volleyball
  • Children's pool
  • Free bike hire
  • Nightclub
  • Tennis

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's games
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Renovated entire property โ€“ June 2018

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Feather duvet
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LED TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 28 days prior to check-in

Renovations and closures

The property is closed between 24 May and 7 June.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 115.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 65 for adults and MYR 24 for children (approximately)
  • Rollaway bed fee: MYR 115.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a smoke detector, a security system and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision

Property is also known as

Hyatt Kuantan
Hyatt Kuantan Regency
Hyatt Regency Kuantan
Hyatt Regency Kuantan Resort
Hyatt Regency Resort Kuantan
Kuantan Hyatt Regency
Kuantan Hyatt Resort
Kuantan Regency
Kuantan Regency Hyatt
Regency Kuantan
Hyatt Regency Kuantan Hotel Kuantan
Hyatt Regency Kuantan
Hyatt Regency Kuantan Resort Resort
Hyatt Regency Kuantan Resort Kuantan
Hyatt Regency Kuantan Resort Resort Kuantan

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 197 out of 448 reviews
5 - Excellent 44%
Rating 4 - Good. 175 out of 448 reviews
4 - Good 39%
Rating 3 - Okay. 44 out of 448 reviews
3 - Okay 10%
Rating 2 - Poor. 25 out of 448 reviews
2 - Poor 6%
Rating 1 - Terrible. 7 out of 448 reviews
1 - Terrible 2%

4.1/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the beach and friendliness of its staff. Beach is clean and quiet during our trip. The only thing I don't like is their toilet door and window cannot be locked. No privacy and easily opened. Not suitable for family with very active baby or young toddler.
Stayed 2 nights in May 2022

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is very dated ,room sofa and furniture is very upsetting for a five star rating. Seriously the hotel need a makeover , breakfast area has too many flies so itโ€™s a turn off to the kids. However staffs are pleasant and friendly.
Stayed 2 nights in Jun 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for family
Stayed 2 nights in Jun 2022

2/5 Poor

Travelled with family
Disliked: Room comfort
Bad experience...
Not so good due to interruption of water supply in the shower room from morning until check out at noon. Lodged official complaint but the technician came and checked the shower but couldnt do anything to restore the water pressure back to normal.
Stayed 1 night in Mar 2022

3/5 Okay

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2022

4/5 Good

Stayed 2 nights in Feb 2022

1/5 Terrible

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Terrible front desk
Stayed 2 nights in Feb 2022

4/5 Good

Stayed 1 night in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

4/5 Good

Stayed 3 nights in Dec 2021