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Hyatt Regency Kuantan Resort

Photo gallery for Hyatt Regency Kuantan Resort

Exterior
On the beach, beach towels, beach volleyball, beach bar
On the beach, beach towels, beach volleyball, beach bar
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Overview of Hyatt Regency Kuantan Resort

Hyatt Regency Kuantan Resort

5.0 star property

4.2/5 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
Telok Chempedak, Kuantan, Pahang, 25050

Explore the area

  • Popular LocationTeluk Cempedak Beach2 min walk
  • Popular LocationTaman Teruntum Mini Zoo16 min walk
  • Popular LocationKuantan Recreational Parks9 min drive
  • AirportKuantan (KUA-Sultan Haji Ahmad Shah)43 min drive

Room options

About this area

Kuantan

Hyatt Regency Kuantan Resort is located in Teluk Cempedak, a neighbourhood in Kuantan, and is next to a golf course and on the beach. Wan Fo Tien Temple and Kuan Ti Kong Chinese Temple are local landmarks, and the area's natural beauty can be seen at Teluk Cempedak Beach and Kuantan Recreational Parks. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Kuantan travel guideOpens in a new window
View more Resorts in KuantanOpens in a new window
Map

What's nearby

  • Teluk Cempedak Beach - 2 min walk
  • Taman Teruntum Mini Zoo - 16 min walk
  • Gelora Park - 9 min drive
  • Kuantan Recreational Parks - 9 min drive
  • Masjid Negeri - 16 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 42 min drive

About this property

Hyatt Regency Kuantan Resort

5-star luxury resort revitalised in 2018 and located in Teluk Cempedak
At Hyatt Regency Kuantan Resort, you can look forward to 18 holes of golf, a nightclub and a beach bar. This resort is a great place to bask in the sun with a beachfront location, beachfront dining and beach towels. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Malaysian cuisine and ocean views. Enjoy the health club, as well as activities such as beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a coffee shop/cafe.
Additional perks include:
  • 2 outdoor pools and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), free bike hire and 2 outdoor tennis courts
  • Limo/town car service, express check-out and concierge services
  • Guest reviews speak well of the dining options, beach locale and helpful staff
Room features
All 301 rooms offer comforts, such as 24-hour room service and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Rollaway/extra beds (surcharge), free cots/infant beds and day beds
  • Bidets, free toiletries and hairdryers
  • 43-inch LED TVs with satellite channels
  • Daily housekeeping and phones

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60ยฐC or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 28 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free off-site parking within 0.1 mi
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AMโ€“10:30 AM: MYR 65 for adults and MYR 24 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Kampung Restaurant
  • Italian Bistro
  • The Deli
  • Coals on the Beach
  • Sampan Bar

Things to do

  • 24-hour fitness centre
  • 18 holes of golf
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/games room
  • Beach volleyball
  • Children's pool
  • Free bike hire
  • Nightclub
  • Tennis

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's games
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Renovated entire property โ€“ June 2018

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Feather duvet
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch LED TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 4:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 28 days prior to check-in

Renovations and closures

The property is closed between 24 May and 7 June.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 115.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 65 for adults and MYR 24 for children (approximately)
  • Rollaway bed fee: MYR 115.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Long-term renters welcome
Safety features at this property include a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 18 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision

Property is also known as

Hyatt Kuantan
Hyatt Kuantan Regency
Hyatt Regency Kuantan
Hyatt Regency Kuantan Resort
Hyatt Regency Resort Kuantan
Kuantan Hyatt Regency
Kuantan Hyatt Resort
Kuantan Regency
Kuantan Regency Hyatt
Regency Kuantan
Hyatt Regency Kuantan Hotel Kuantan
Hyatt Regency Kuantan
Hyatt Regency Kuantan Resort Resort
Hyatt Regency Kuantan Resort Kuantan
Hyatt Regency Kuantan Resort Resort Kuantan

Frequently asked questions

Does Hyatt Regency Kuantan Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 8:00 AM to 8:00 PM.

How much does it cost to stay at ?

As of 4 Dec 2022, prices found for a 1-night stay for 2 adults at on 2 Jan 2023 start from RMย 453.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Kuantan Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hyatt Regency Kuantan Resort?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hyatt Regency Kuantan Resort?

Check-in is from 4:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Hyatt Regency Kuantan Resort?

Checkout is at noon.

Where is Hyatt Regency Kuantan Resort located?

Located in Teluk Cempedak, this beachfront resort is in the city centre and within 1 mi (2 km) of Teluk Cempedak Beach and Taman Teruntum Mini Zoo. Gelora Park and Kuantan Recreational Parks are also within 3 miles (5 km).

Can I cancel my reservation for free at Hyatt Regency Kuantan Resort and receive a full refund?

Yes, Hyatt Regency Kuantan Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Regency Kuantan Resort cancellation policy on our site for more details about any exclusions or requirements.

Hyatt Regency Kuantan Resort Reviews

Hyatt Regency Kuantan Resort Reviews

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 217 out of 481 reviews" "
" "5 - Excellent 45%
Rating 4 - Good. 183 out of 481 reviews" "
" "4 - Good 38%
Rating 3 - Okay. 47 out of 481 reviews" "
" "3 - Okay 10%
Rating 2 - Poor. 26 out of 481 reviews" "
" "2 - Poor 5%
Rating 1 - Terrible. 8 out of 481 reviews" "
" "1 - Terrible 2%

4.1/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Elisha
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the beach. got a room facing the sea. It was relaxing sitting the on balcony. Although they have reduced the front desk staff compared to previous hey day years but we still get our service in a timely manner. Still the ever friendly and helpful staff. The room was clean and renovated. The buffet breakfast was great. Please fix system between Expedia and Hyatt. In Expedia says breakfast is free but Hyatt system says no. Expedia system did not mention about deposit of RM150/night eventhough it is fully prepaid and also the Pahang state sustainability charges was not mentioned.
Stayed 2 nights in Nov 2022

5/5 Excellent

Roziana
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My choice of stay whenever I'm in Kuantan. Every room comes with a balcony. Seaview room has always been my favourite as I love to wake up to the sunrise. Wide range of breakfast spread. Very friendly staffs at every corner. Pleasant stay indeed!
Stayed 4 nights in Nov 2022

5/5 Excellent

Abdul Rasyid
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to the fact that the location of this hotel is at the beach, itโ€™s very calming waking up to the sound of the beach and also sunrise
Stayed 3 nights in Nov 2022

5/5 Excellent

SWEE HOON
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.. Also kudos for sincerely wanting to know how to improve their services and guests experience. Keep it up! :)
Stayed 1 night in Sep 2022

5/5 Excellent

Verified traveller
Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the beach!
Just another good stay in this hotelโ€ฆ just the check-in time at 3:00pmโ€ฆ Check-in at 2:00pm is already considered late, now 3:00pm yet room not ready is unacceptable.
Stayed 2 nights in Aug 2022

5/5 Excellent

NURHILANI
Stayed 1 night in Aug 2022

3/5 Okay

Tim
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The loudspeakers around the pool and dining area plays the same canned music throughout the day and at night they raise the volume. Not a place for peace and quiet. Turns a 4 star resort into a 2 star. The hand sanitisers were empty - if you could find one.
Stayed 2 nights in Aug 2022

5/5 Excellent

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay generally
Stayed 2 nights in Jul 2022

4/5 Good

Nian Sasmita
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice sea view room for watching sunrise! Hiking area in walking distance.
Stayed 1 night in Jul 2022

5/5 Excellent

Nieukey
Stayed 2 nights in Jul 2022