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Residence Inn Cherating

Photo gallery for Residence Inn Cherating

Primary image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio
Terrace/patio

Overview of Residence Inn Cherating

Residence Inn Cherating

3.0 star property

3.6/5 Good

Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
Map
Lot 826, Mukim Sungai Karang, Cherating, Pahang, 26080

Explore the area

  • Popular LocationCherating Beach5 min walk
  • Popular LocationBalok Beach5 min walk
  • Popular LocationCherating Turtle Sanctuary4 min drive
  • AirportKuantan (KUA-Sultan Haji Ahmad Shah)47 min drive

Choose dates to view prices

About this area

Cherating

Located in Cherating, Residence Inn Cherating is near the beach. Central Point Kemaman Mall and Natural Batik Factory are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cherating Beach and Balok Beach.

What's nearby

  • Pantai Cherating - 2 min walk
  • Cherating Beach - 5 min walk
  • Balok Beach - 5 min walk
  • Cherating Turtle Sanctuary - 4 min drive
  • Mak Lagam - 12 min drive

Getting around

  • Kuantan (KUA-Sultan Haji Ahmad Shah) - 47 min drive

About this property

Residence Inn Cherating

3-star hotel, walk to Cherating Beach
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a spa tub and coffee/tea in a common area.
Residence Inn Cherating offers 138 air-conditioned accommodations with minibars and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site.

Languages spoken

English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7 AMโ€“10:30 AM: MYR 28.00 for adults and MYR 18.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Paradise Cafe
  • Palm Terrace

Things to do

  • Children's pool
  • Outdoor pool
  • Hot tub

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Step-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

See similar properties

Policies

Check-in

Check-in from 3 PM - noon
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 130.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 90.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 28.00 for adults and MYR 18.00 for children (approximately)
  • Airport shuttle fee: MYR 120.00 per vehicle (one-way)
  • Late check-out fee: MYR 130.00 (subject to availability)
  • Rollaway bed fee: MYR 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Residence Inn Cherating
Residence Cherating
Residence Inn Cherating Hotel Cherating
Residence Inn Cherating Hotel
Residence Inn Cherating Cherating
Residence Inn Cherating Hotel Cherating

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 64 out of 358 reviews
5 - Excellent 18%
Rating 4 - Good. 155 out of 358 reviews
4 - Good 43%
Rating 3 - Okay. 88 out of 358 reviews
3 - Okay 25%
Rating 2 - Poor. 37 out of 358 reviews
2 - Poor 10%
Rating 1 - Terrible. 14 out of 358 reviews
1 - Terrible 4%

3.4/5

Cleanliness

3.7/5

Staff & service

3.5/5

Amenities

3.4/5

Property conditions & facilities

3.0/5

Eco-friendliness

4/5 Good

Business traveller
Liked: Staff & service
Stayed 1 night in Jan 2022

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointed โ˜น๏ธ
โœ… the pool โŒ the room is smelly, no one come to clean the room or at least collect the rubbish. โŒone if the tv channel not working,no voice, the staff said wait till other rooms complained about it,then the will look into it. โŒoverpriced with below average services and room conditions.
Stayed 2 nights in Oct 2021

3/5 Okay

Business traveller
Disliked: Cleanliness, room comfort
Facepalm
The room 2219 smelled musty, the sheets did not change and there were stains. moldy ceilings. first time staying in a hotel like this. regular breakfast, nasi lemak and bread. which is ok is a strong shower. parking ok.
Mouldy ceiling
Mould
Mound
Stayed 1 night in Mar 2021

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Menyedihkan
1)Aircond rosak..pukul 4pgi, ais jatuh dari aircond kena kaki anak..set mode dry pon bleh jadi ais..aircond mcm xpernah servis setahun. 2) Bilik kotor berdebu.. 3) kettle pon dah berkarat heating coil. 4) Xberbaloi dgn harga
Stayed 1 night in Jan 2021

4/5 Good

Travelled with group
Liked: Staff & service, room comfort
Worth it!
Awesome
Stayed 1 night in Jan 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
No trash/plastic bag provided in both room and bathroom dustbin upon my stay
Stayed 1 night in Sep 2020

3/5 Okay

Stayed 1 night in Sep 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020