Pan Pacific Hotels & Resorts Batu Caves hotels

Spacious and comfortable rooms. This is my second time staying in this hotel and will return again.

Great location and food

I love the hotel & room amenities compared to some high-rating hotels. Perfectly fulfill my healing needs. I don't like the towel replacement. On the day of arrival, the towels are all good. But the replacement towels were ripped version here & there. I also don't like the coffee stain mark on the table. I thought the room service didn't wipe the table properly. The table is actually clean, but the stain mark can't be removed. Might as well just remove the table

Best buffet in town by far. Excellent check in staff

Best hotel I have ever stayed in in Kuala Lumpur. The view to the Petronas Twin Tower is amazing. The breakfast was great, the service was brilliant and the room is cozy.

Had an amazing stay 10/10

I didn’t stay here on those dates. I wasn’t even in KL so there could be something wrong with the system. Rated all 5-stars because I have been there before and it was good then.

Hotel staff were friendly and courteous. Hotel room was clean and well maintained. Great location, walking distance to many cafe/eateries, pasar seni lrt/mrt, petaling street. There are sufficient parking spots, however the parking area is quite narrow. Overall, pleasant stay for me and my girl. Would definitely come back again.

I like the staff greeted me with a smile, the parking was easy to find as the basement parking is designated for hotel guests, the room is spacious and clean, and the hotel is linked to 1 Utama. The room is quite spacious， I suggest adding a chair or lounge chair into the room. It will feel more comfortable and look warm.

Good vibe at common area for solo traveler and backpacker, clean environment, friendly and helpful staff. Most important it located at the strategic location which surrounding with good foodie and tourist spot, it very near to public transport hub as well. Thumbs up!

Clean room.

Overall room is clean. Toilet got bidet. Next to 1 Utama Shopping Mall. Near MRT station. Parking is ok, free parking for hotel guests. Kind and friendly staff. Easy check-in and check-out.