Pan Pacific Hotels & Resorts Batu Caves hotels

"Nice big hotel in a very nice location. Located right across the street from big train station so made things very convenient in terms of travel. Hotel rooms were a little small but has everything you need. Staff was super helpful with luggage and overall very friendly."

"Wonderful escape stay with sensational staff throughout the facility. We love the pool deck and the collection club staff and facilities Great location to explore KL by foot and the trains"

"The water outlet of the tap of the bathtub was slightly dirty, however we did not need to use it so it was fine. Was a bit dusty in the wardrobe when open seeing some dust flying in the air, otherwise the room is perfectly cleaned. The bathroom floor was a bit slippery to walk with the hotel's slippers as we did not expect it was that smooth on the marble floor. "

"Nice Place"

"We enjoyed it so much we cancelled Mandarin hotel for our third leg of the trip and rebooked :-)"

"Great central location "

"Fantastic location from which to visit the amazing sights in and around KL made even more amazing by the Shangri-La's highly attentive staff. "

"Great hotel, convenient for mall which has numerous options for dinning and shopping, plus air condition which is needed"

"Diana at the front office is very efficient, professional and yet friendly. She made check in a breeze. Buffet breakfast is very good with a good spread of local & western choices. Will stay here again when in KL. "