3 outdoor pools
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Reviews of Best Apartment at Times Square

4 out of 5
Best Apartment at Times Square
East Tower, Suite A32-09, Times Square, Jalan Imbi, Bukit Bintang, Kuala Lumpur

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 29 reviews" "
Rating 8 - Good. 9 out of 29 reviews" "
Rating 6 - Okay. 5 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 3 out of 29 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

chris, Hobart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the heart of things
We didn’t realise we had booked a high rise building and normally we would have avoided it but as it turned out it was convenience with a view and throughly enjoyed
Stayed 3 nights in Aug 2018
Response from Nasir on 17 Aug 2018
Thank you

6/10 Okay

Poh

The room door is faulty... sofa is a bit old bath floor very slippery
Stayed 1 night in Jul 2018
Response from Nasir on 6 Aug 2018
thanks

10/10 Excellent

Hazem, Egypt, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Excellent
Stayed 4 nights in Jul 2018
Response from Nasir on 2 Aug 2018
Thanks

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad Service
I have to wait for more then half an hour to be check in to my room. I have to use my own handphone to call for the person in charge of my room.
Stayed 2 nights in Jun 2018
Response from Shepon on 23 Jun 2018
Thank you

10/10 Excellent

DAMIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a stay
Location was excellent ,a little like an air bnb,was a bit hard to organize tours,otherwise would definately recomend
Response from Nasir on 30 Apr 2018
Thank you

6/10 Okay

JASON

Disliked: Cleanliness, property conditions & facilities, room comfort
the room is not well maintained
Good location, the room is quite old and water heater is not functioning well, the room is not well maintained
Response from Shepon on 16 May 2018
Thank you

2/10 Terrible

Dassan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scammed by Apartment and hotels.com
Hotel refused to honor booking saying they had no rooms available. Took us 20 minutes to find the lobby. When we got there there were no direction to check in. Called the number on the booking relentlessly and no one answered. It took another 40 minutes with the help of security guards in the lobby before an 'agent' arrived and told us at 10pm at night that they had no rooms available. Sorry. We had to book another hotel at extremely higher prices as we were desperate. wrote and complaint to Hotels.com and Bianca responded by saying 'is still confirmed on our system and this was booked through the website'. Nothing else like an apology or a refund. I am a hotels.com Silver member, I can imagine other people losing their hard earned cash on this website like me. You have been warned!
Response from Shepon on 16 May 2018
Thank you

6/10 Okay

Leanne

Liked: Property conditions & facilities, room comfort
No regrets
Nice clean apartment, good location and close to really great amenities. Really solid accommodation for the price I think.
Response from Nasir on 3 May 2018
Thank you

6/10 Okay

Zahir

Liked: Room comfort
Stayed 3 nights in Mar 2018
Response from Shepon on 16 May 2018
Thank you for good Review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You can avoid uncomfortable feeling
The contact number show in hotels. Com is not valid. Do contact the in charge person through email before you walk in.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stay in Berjaya Times Square
Acceptable.TV reception not too good.Small
Stayed 2 nights in Mar 2018
Response from Nasir on 3 May 2018
Thank you

10/10 Excellent

Syarifah, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Close with mall.
Very nice hotel. Very near to Berjaya Time Square mall.
Stayed 1 night in Feb 2018
Response from Abdullah Al Mamun. on 6 Feb 2018
Thanks lot, see you again

8/10 Good

v

Liked: Staff & service
Clean, spacious apartment at a good price
The apartment was located in centre of KL , easy access to all the attractions and shopping malls
Stayed 2 nights in Jan 2018
Response from Abdullah Al Mamun. on 6 Feb 2018
Lots of thanks

8/10 Good

v

Liked: Cleanliness, staff & service, room comfort
Great place at a good price in a central location
Great service amazing view from the flat
Stayed 1 night in Jan 2018
Response from Abdullah Al Mamun. on 31 Jan 2018
Dear Honorable Guest Thanks lot for your Feedback..Wish you all the best..See you again as soon as possible

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Accessibility
Very convenient. Good shops are only dowb stairs of the apartment. Monorail station is very close fir you to go anywhere lile KLCC or Bukit Bintang.
Stayed 4 nights in Dec 2017
Response from Abdullah Al Mamun. on 18 Dec 2017
Dear Honorable guest Thanks for your complement about our Hotel apartment..We are very glad to serve you and your family..We Hope we will be meet you as soon as possible. Best Regards

10/10 Excellent

Primoz, Slovenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big thanks too all
It was really great to stay in this hotel. Easy to find a few steps from monorail station. Great location for all touristic area to visit. Mr. Abdullah the reservation manager was excelent choise. Friendly person and easy to communicate with WhatsApp with him. Always prepared to help you with every my request. Out side pool in 15h floor was just pure heaven after whole day researching the city. Big big thank you for keeping me satisfied in all my staying. See you next year.
Stayed 4 nights in Oct 2017
Thank you very much for your lovely comments. Your appreciation will encourage us to serve the guest more pleasantly.

10/10 Excellent

Sheetal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017

8/10 Good

Yasir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!!
We enjoyed our stay at the Best Apartments at Times Square. The location is superb and very convenient! Mr. Farhan, the guy that checked us in our apartment was very friendly and professional. He was helpful in showing us some nice tourist destinations! We will definitely consider coming back!
Stayed 5 nights in Aug 2017

6/10 Okay

Verified traveller

Travelled with group
Det var lite smutsigt inne i duschen samt luktade rök i lägenheten.
Stayed 4 nights in Feb 2020
Response from abdullah on 14 Feb 2020
Thank you for your review

10/10 Excellent

Shigekazu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
オススメのHotelです
スゴく良かったです！ 友達がテレサテンさんが昔滞在していたホテルだよ！と教えてくれました
Response from Shepon on 17 May 2018
Thank you

8/10 Good

Ulrich

Liked: Cleanliness
Disliked: Property conditions & facilities
Super Lage, aber alte Apartmentausstattung
Sehr gute Lage mit Nahverkehrsanbindung. Super Pool. Apartment ist renovierungsbedürftig. Traumhafter Blick auf KL und Petronas Towers.
Response from Shepon on 3 May 2018
Thank you

8/10 Good

MOHAMMED

Liked: Cleanliness, staff & service, property conditions & facilities
جيدة
Stayed 2 nights in Mar 2018

10/10 Excellent

Marie

Liked: Staff & service, room comfort
Slitet lägenhet hotell i samma byggnad som hotell svårt att hitta incheckning. Centralt och bra läge mono rail precis utanför shopping mall på hotellet. Fint pool område
Response from Abdullah Al Mamun. on 3 Mar 2018
Thank you very much for your Feedback. See you as soon as possible best regards Abdllah

10/10 Excellent

AlexandreHsu, New Taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge apartment with wonderful city view
My apartment was very big (with a dining space, a living room, a bedroom, a small kitchen, a separate restroom, a big bathroom with tub and separate shower space. It was not new, but very comfortable. The view from the room was beautiful. The pool area on the 15th floor of the complex is big and very nice, again with lovely city views (the Petronas Twin Towers and the Menara KL can both be seen). If the mall in the complex with all its shops and restaurants is not enough, the lively Bukit Bintang area is just 5mn away by foot.
Stayed 1 night in Jan 2018
Response from Abdullah Al Mamun. on 13 Feb 2018
Dear honorable guest Thanks for your good feedback...i will try my best to improve my service Best regards

10/10 Excellent

Miao-Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飲食和交通方便，服務人員態度非常好
Stayed 6 nights in Nov 2017
Dear Honorable Guest thanks for you complement.And also thanks to booking by hotels.com.We are very happy to serve you.we thinking we see you again as soon as possible. Best regards Abdullah Reservation Manager

8/10 Good

Verified traveller

Liked: Staff & service
広さ・利便性重視の方にはよいホテル
ショッピングモールに併設しており、かつ駅前のため便利です。 スタッフもフレンドリーで、部屋も広く清潔に保たれています。 ただ、チェックイン・チェックアウトが不便です。 このレジデンスは32階の一室に事務所をかまえているが、カードキーがないと直接32階にいくことはできません。用事があれば1階まで下りて警備員にスタッフを読んでもらうことになります。
Stayed 3 nights in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
不是旅館！
非常不好，他不是飯店，是原本飯店的房間被私人購買出租給別人，基本上傢俱可使用只是都有損毀，入住還要收保證金rm200元，房間照片是後面幾張照片，前面是本身旅館的照片，服務沒有不好，地點也很方便，只是他不是原本預想的飯店，所以令人觀感不好。
Stayed 4 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Correct
Chambre convenable, mais pas tes propre. Bonne literie. Mais aucun service. Difficile à trouver
Stayed 1 night in Aug 2017

4/10 Poor

yuchi, tokyo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Closely to KL
could not go into the room because power is not come. 20 min later P-I-C came and this problem is due to key problem. Normally key provided by Hotel but it's just paper they use.
Stayed 2 nights in Jul 2017