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Reviews of ABS Bintang Guest House

3 out of 5
ABS Bintang Guest House
Level 1, No 85 & 87, Jln. Bukit Bintang, Kuala Lumpur

Reviews

5.6
Rating 10 - Excellent. 8 out of 51 reviews" "
Rating 8 - Good. 9 out of 51 reviews" "
Rating 6 - Okay. 9 out of 51 reviews" "
Rating 4 - Poor. 14 out of 51 reviews" "
Rating 2 - Terrible. 11 out of 51 reviews" "

5.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Danyal

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting. Damp, mould, dirty bedding, shared bathrooms.. should be illegal. Needed to leave ASAP and had to shower at my next hotel straight away as i felt so gross. The mattress was in extremely bad condition - springs were so so thick and deep and all over, didnt know a mattress could get THAT bad Expedia needs to take responsibility and stop selling us stuff like this.
Stayed 1 night in Nov 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023
Response from Abs Team on 27 Sept 2023
Thank your for your kind review. Looking forward to see you again.

6/10 Okay

Mohd Zaki

Liked: Staff & service, property conditions & facilities
Room confortable to me but toilet dirty.
Stayed 1 night in Aug 2023

8/10 Good

Abdi

Stayed 6 nights in Jun 2023

2/10 Terrible

Derick, Singapore

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Mia on 6 Jun 2023
Thank you for staying with us.

8/10 Good

AJ

Liked: Staff & service, property conditions & facilities
.
Stayed 5 nights in Apr 2023
Response from Mia on 6 Jun 2023
Thank you for staying with us.

10/10 Excellent

Mehad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property it's not good hotel staff very good behavior
Stayed 2 nights in Sep 2022
Response from Mia on 29 Sept 2022
Thank you for your kind review. We will try our best to improve our facilty.

8/10 Good

Amir hassan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okey
Stayed 1 night in Mar 2022
Response from Ms Mia on 2 Apr 2022
Thank you for staying with us. Hope to see you again. Regards

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from ABS Team on 15 Oct 2021
Dear Guest Thank you for your kind review. Hope to see you again. Best Regards

8/10 Good

Khairulnizam

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

1 night in BB
Place was hard to find but I made it after few encounter with other hotel staff who point the direction. Stayed was normal budget hostel you've had expected. Room 205 deal with roadside noise and cockroach as well as AC was 30 degrees all the time (might be different remote they gave me) Apart from that, it's ok since I only booked emergency 1 night stay. If longer, I would prefer another option. It says RM20 per night including fees but you'll be charged additional RM2 plus another RM20 deposits which reimbursed only RM19 during checkout. Reimbursed in RM1 bank note which not everyone will count at the counter. I keep it saperate and later discovered this. It's all prepared before she hand it over to you. Deliberate or unintentional only God knows best.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice gud location
Stayed 1 night in Mar 2020
Response from Mia on 8 Apr 2020
Thank you for feedback. we will see you again. Regards

4/10 Poor

Mohamed saleem

Business traveller, Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Wrost service,collect extra amount,didnt give receipt,dont give wifi password,rude staff please dont recommde abs guest house.
Stayed 4 nights in Jan 2020
Response from Mia A. on 14 Jan 2020
Dear Mohamed Saleem As we message before, actually you stay on different property not ABS Bintang Guest House, we always issue receipts when received any cash from guest. Hopefully next time you check in on right hotel. Regards

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2019
Response from Mia on 24 Jan 2020
Thanks for your response

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019
Response from Mia on 9 Dec 2019
Dear Guest Thank you for your valuable feedback. Hope to see you again soon. Warm Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019
Response from Mia on 9 Dec 2019
Dear Guest, Thank you for staying with us, we hope to welcome you back. Best Regards

6/10 Okay

Verified traveller

Stayed 2 nights in Nov 2019
Response from Mia on 13 Nov 2019
Thank you for your kind review. We will strive our best to give and serve you better.

6/10 Okay

Abdul Rehman

Stayed 16 nights in Oct 2019
Response from Mia on 27 Oct 2019
Dear Guest, Thank you for your valuable feedback, We would love to see you again. Warm Regards

6/10 Okay

Karni

Less honest
booked through hotels.com, but told by reception it's fully booked. been transferred to other guesthouse but again call back and told there's room with internal bathroom but different price. played around with price. expat tourists charges not included.
Stayed 2 nights in Oct 2019
Response from Mia on 9 Dec 2019
Dear Guest Thankyou for your valuable feedback. We highly apologise for the inconvenience caused. We would love to host you again soon. Regards

4/10 Poor

Josef Darnel Munez

Stayed 1 night in Sep 2019

4/10 Poor

Ewaz khan

Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time, guest house have great service & atmosphere. I will definitely be back. The staff was so wonderful. Thank you so much for your hospitality.
Stayed 1 night in Aug 2019
Response from Mia on 2 Sept 2019
Dear Guest Thank you for your valuable feedback. We hope to welcome you back. Best Regards

8/10 Good

Beauty

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff mesra dan pandai melayan customer. Staff pandai memberikan pilihan yang terbaik untuk customer . Kebersihan ok . Katil agak lama sampaikan sy rasa sangat spring katil. Cadar bertompok . Bantal sangat nipis. Tidak sesuai . Selimut kecil dan nipis . Tuala tidak disediakan di dalam bilik tetapi perlu minta di kaunter .pintu agak susah untuk dibuka dan ditutup. Perlu menyediakan tempat utk menggosok . Terima kasih . Saya berpuas hati.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019
Response from Jamal on 1 Jul 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Travelled with family
Fake photo, fake photo, delete it..........???....?.........
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The room was in a bad shape. I didn't even stay in that room. Not recommended.
Stayed 1 night in Feb 2019

4/10 Poor

norain

Disliked: Cleanliness, property conditions & facilities, room comfort
no air conditioning no fan. no tv
Stayed 3 nights in Jan 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2018

2/10 Terrible

Suzanna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't get any worse than this!
Awful awful awful...! We only booked this as our flight was late at night and we wanted to shower and do our final packing in the room. We were shunted from hotel to hotel, all of them getting progressively worse. Cockroaches everywhere!!! We didn't even want to put our clothes down on the bed as it looked like it was infested. Soooo glad we didn't book this to sleep in - you'd be better off on the streets! Honestly! Trust me!
Stayed 1 night in Nov 2018
Response from Asim Jamal on 24 Nov 2018
Hi Suzanna, Unfortunately the day that you arrived at the property we are doing emergency maintenance so we need to relocate you to different hotel with the same rate as per you booked. We deeply apologise for the inconvenience that it cause. Kind Regards

8/10 Good

Enid, Kuching, Sarawak

Liked: Staff & service, room comfort
Absolute location and friendly staff
Everything is nice and ok especially the location from guesthouse to Bukit Bintang is so near. The female staff (long brown hair) is so friendly and always fulfill my request. I am satisfied with the only air-con, bed and private bathroom although the rooms a bit old and the cupboard already looks damage.
Stayed 3 nights in Jul 2018
Response from ABS on 24 Sept 2018
Thank you for your kind review. we will strive to deliver good experiences consistently and looking forward to serve you again. regards

4/10 Poor

Mirza

6/10 Okay

Faizul Affendy

Disliked: Property conditions & facilities

4/10 Poor

nancy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel to stay
We didnt stay.bec. we found the place very nesty.smell auwful and very noisy around.
Stayed 4 nights in Jul 2017

10/10 Excellent

Seemi, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is nice, also location near to shopping malls, staff coopertative, famous location near to walk, area good for solo couple.. near to cheap shops for shopping also branded shops near to mall of Pavillion Farhan H and Lots 10... also good things is near is LRT and MRT stations as well as bus station.. i recommend to other to and I'm really happy with this trip supper nice great ... hotel also clean wifi is soooo good for browsing and downloading.. only 1 suggestion for them we miss TV in room otherwise okay supper on this rate..
Stayed 4 nights in Jul 2017

4/10 Poor

Kevin, Louisville, KY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Scared
The location is nice and the receptionist was friendly. It is located in an area with other guest houses. The room had an air conditioner, chair, and bed. Saying that, the room had a smell. The bed linen had holes. The walls looked stained from tobacco smoke. The communal bathrooms lacked warm water and toilet paper. I can stay in a lot of places, but I didn't feel safe at this location. After checking-in and seeing the room/toilet, I immediately left and searched for another hotel. I didn't feel safe sitting on the furniture and using the wifi so I just walked. There could be nicer rooms, but the pictures on the Orbitz site and what I saw in person vast drastically.
Stayed 2 nights in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked 4 nights, could only stand it for 2.
Very Very Very unclean. Body hair absolutely everywhere. Including your room and bed. Unclean bedding and bathrooms. Useless Wifi and they couldn't care less about guests screaming at the top of their lungs outside the bedrooms ALL night long. Didn't sleep a wink the whole time I was there. Lovely staff though and fabulous location. Very loud air con also. Other guests made me feel very unsafe as a solo female traveller.
Stayed 4 nights in Jun 2017

4/10 Poor

Jan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
you get what you pay for
This is clearly a bottom end place -- but still reputable. The sheet was threadbare and torn. The bathroom had not been cleaned in a week. If you are absolutely strapped for cash, I would recommend you go there. But if you have another few Ringgits in your pocket, I suggest you look elsewhere.
Stayed 1 night in Jun 2017

2/10 Terrible

Naoya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff is really nice and kind. But the room smells mold, and I found about 10 cockroaches in one night just only in my room. I could not stand with such an unsanitary condition, so I moved to the other place. I’ll never stay there again. Again, the staff is really nice.
Stayed 2 nights in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Tidak direkomendasikan nginap di sini. kondisi buruk
Stayed 1 night in Jun 2023

6/10 Okay

Takeshi

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 14 nights in Nov 2022

4/10 Poor

TETSUKA

Disliked: Cleanliness, amenities, property conditions & facilities
窓有りの部屋だったが、空調室外機の音がうるさかった。 バスルームが狭くがつかい悪かった。
Stayed 13 nights in Jul 2022
Response from Abs Bintang Guesthouse on 24 Jul 2022
Thank you for your kind review. We will strive more to improved the facility for a better stay. Regards

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
部屋の中にゴキブリがたくさんいて困ったいました。
Stayed 14 nights in Aug 2019
Response from Mia on 29 Aug 2019
Dear Guest Thank you for your valuable feedback, we hope to welcome back you soon. Regards

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Nous avons dû changer d'hébergement tellement cette chambre était désastreuse ( cafards , sale , aucune fenêtre...)
Stayed 8 nights in Mar 2019

4/10 Poor

Verified traveller

Stayed 4 nights in Jul 2018

6/10 Okay

OLEG

В целом подойдет для короткой остановки
Гостиница в хорошем месте и стоит саоих денег без излишеств рядом в 100 метрах метро

4/10 Poor

abs hotel, 金三角

平價又舒適的地方
還不錯 但印度人有點吵
Stayed 2 nights in Oct 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The picture and reality is different. The room is smaller than I thought.
Stayed 1 night in Sep 2017

6/10 Okay

Gen, Osaka

Liked: Staff & service
Disliked: Property conditions & facilities
A gentle staff member
When I checked at the hotel, the receptionist checked the details of my confirmation. It was taking too much time. The staff however, gaved me useful information, such as some places that I should visit, its means of transportation and how to spend in a friendly manner.
Access the street
Stayed 2 nights in Aug 2017

4/10 Poor

jin, 東京都

Disliked: Cleanliness, property conditions & facilities, room comfort
クアラルンプールの中心街
ブギビンタン駅に周辺にありペトロナスツインタワーなど立地としては最高です。 ただし、部屋のコンディションは悪くシミあるベットや壁など神経質な人にとっては厳しい環境です。 トイレも流れず放置してあったり鏡も曇っていて機能しませんでした。 マレー系の人が多く宿泊しているようで礼拝用のカーペットが敷いてあり頻繁に礼拝をしていました。 私は気になりませんでしたが、旅慣れた方でないと気持ちよく宿泊できないかもしれません。
Stayed 2 nights in Jun 2017