The Banjaran Hotsprings Retreat

5.0 star property
Adults-only Ipoh hotel in Ulu Kinta with 2 restaurants

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Banjaran Hotsprings Retreat

Photo gallery for The Banjaran Hotsprings Retreat

Interior
Meeting facility
Premium bedding, down duvets, minibar, in-room safe
2 restaurants, breakfast served
Bathroom sink

Overview of The Banjaran Hotsprings Retreat

9.6

Exceptional

Highlights
  • Staff & service is scored top 10% in Ipoh by travellers.
  • Cleanliness is scored top 10% in Ipoh by travellers.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Laundry
  • Air conditioning
The price is RM 1,656
Price available on 27/03/2024

Explore the area

1 Persiaran Lagun Sunway 3, Ipoh, Perak, 31150
  • Popular LocationLost World Tambun12 min walk
  • Popular LocationPerak Stadium9 min drive
  • Popular LocationIpoh Parade10 min drive
  • AirportIpoh (IPH-Sultan Azlan Shah)22 min drive
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Room options

Garden Villa (No Child Allowed)

  • 261 sq m
  • Sleeps 2
  • 1 King Bed

Water Villa (No Child Allowed)

  • 155 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Lake Villa (No Child Allowed)

  • 81 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Ipoh

The Banjaran Hotsprings Retreat is located in Ulu Kinta, a neighbourhood in Ipoh, and is near a train station and on a lake. Travellers who have shopping on the agenda can visit Ipoh Parade and Aeon Station 18. D. R. Seenivasagam Park and Movie Animation Park Studio of Perak are also worth visiting. Take the opportunity to explore the area for water adventures such as rafting and other activities like golfing.

What's nearby

  • Lost World Tambun - 12 min walk
  • Kinta City Shopping Centre - 7 min drive
  • Royal Perak Golf Club - 8 min drive
  • Perak Stadium - 9 min drive
  • Ipoh Parade - 10 min drive

Getting around

  • Ipoh Railway Station - 11 min drive
  • Ipoh (IPH-Sultan Azlan Shah) - 20 min drive

Restaurants

  • Restaurant Di Nijam - 14 min walk
  • Dulang Tea House - 14 min walk
  • Ikan Bakar Portugis - 3 min drive
  • Garden Terrace - 12 min walk
  • Qayyum Cafe - 8 min walk

About this property

The Banjaran Hotsprings Retreat

Luxury boutique hotel located in Ulu Kinta
A terrace, shopping on-site and a garden are just a few of the amenities provided at The Banjaran Hotsprings Retreat. Indulge in a body scrub, a facial and a body treatment at the on-site spa. Enjoy a meal at the two on-site restaurants. Yoga classes are offered at the gym; the property also has a library, dry cleaning/laundry services and a bar. Free in-room WiFi is available to all guests, along with conference space and a steam room.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • A free theme park shuttle, hot springs on-site and a round-trip airport shuttle (surcharge)
  • Express check-out, express check-in and luggage storage
Room features
All guest rooms at The Banjaran Hotsprings Retreat feature thoughtful touches, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Hypo-allergenic bedding and down duvets
  • Showers, free toiletries and hairdryers
  • 49-inch HDTVs with premium channels and DVD players
  • Private gardens, coffee/tea makers and ceiling fans

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free theme park shuttle
  • Free covered self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Jeffs Cellar
  • Sky Bar
  • The Pomelo

Things to do

  • 3 hot springs
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • 430 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Terrace

Full-service spa

  • 3 hot springs
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot springs open from 7:00 AM - 7:00 PM
  • Hot springs water temperature - 40 ºC
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa tub

Accessibility

  • No lift

More

  • 31 buildings
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toilet paper
  • Towels

Entertainment

  • 49-inch Smart TV with premium channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

Outdoor space

  • Yard

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Dining at Jeff's Cellar is available by reservation only and must be requested at least 48-hours before arrival. Reservations cannot be requested after check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 500.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 7 AM to 7 PM
Hot springs access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does The Banjaran Hotsprings Retreat have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM to 7 PM.

How much does it cost to stay at The Banjaran Hotsprings Retreat?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at The Banjaran Hotsprings Retreat on 3 Apr 2024 start from RM 1,656.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Banjaran Hotsprings Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Banjaran Hotsprings Retreat?

Self-parking is free at this property.

What time is check-in at The Banjaran Hotsprings Retreat?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM.

What time is check-out at The Banjaran Hotsprings Retreat?

Checkout is at noon. Late checkout is available for a fee.

Does The Banjaran Hotsprings Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Banjaran Hotsprings Retreat located?

Located in Ulu Kinta, this luxury hotel is within 6 miles (10 km) of Kinta City Shopping Centre, Royal Perak Golf Club and Sultan Abdul Aziz Recreation Park. Perak Stadium and Angsana are also within 6 miles (10 km).

The Banjaran Hotsprings Retreat Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 284 out of 365 reviews" "
Rating 8 - Good. 67 out of 365 reviews" "
Rating 6 - Okay. 7 out of 365 reviews" "
Rating 4 - Poor. 6 out of 365 reviews" "
Rating 2 - Terrible. 1 out of 365 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pai Ling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay at the Luxury Hot Spring Retreat exceeded all expectations. From the moment we arrived until the moment we departed, every aspect of our experience was flawlessly executed. The combination of luxurious amenities, impeccable service, and culinary delights left an indelible mark, promising a return visit in the near future. Without a doubt, this resort has secured its place as our go-to destination for indulgence and relaxation.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sharmila, Harrow

Travelled with partner
Stayed 1 night in Jan 2024

10/10 Excellent

JOY

Stayed 2 nights in Dec 2023

8/10 Good

Shyong Tuck

Stayed 1 night in Dec 2023

10/10 Excellent

Samir, Bethlehem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a relaxing and beautiful place. I highly recommend the cave for dinner one night. It’s fine dining. The cave is so beautiful. It’s 250 million years old. Very romantic!
Stayed 2 nights in Dec 2023

10/10 Excellent

Andrej

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the most beautiful place we've stayed so far. Absolutely stunning, gives you an 'awe' effect. One of a kind experience. Amazing staff, service, facilities, location, surroundings and design. Not to mention Jeff's Cellar restaurant, a unique food journey. Oh yes, and fantastic breakfast...
Stayed 2 nights in Nov 2023

10/10 Excellent

kanayasamy

Liked: Cleanliness, staff & service, property conditions & facilities
The TV/Living room could use more LED directed lighting. There should at be at least one complimentary alcoholic drink.
Stayed 2 nights in Nov 2023

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two nights for our honeymoon and it was worth every penny. We were given swan towels and rose petals on the bed and a congratulatory little cake. The private hot springs and plunge pool in our villa were excellent and nice to lounge in the outside/inside living area during thunderstorm. The staff were lovely, welcoming, attentive and friendly. We will definitely be coming back to Ipoh just for this beautiful gem.
Stayed 2 nights in Nov 2023

10/10 Excellent

DAMIEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience for our wedding anniversary. The location is stunning, property and facilities are top notch and the service was incredible; each staff member was super friendly and went above and beyond to make our stay unforgettable. The food and incredible cave at Jeff’s cellar was definitely the highlight of our stay! Thanks a ton!
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise
We booked the Banjaran for the middle weekend of a two week second honeymoon. It was meant to be the highlight, and filled that role perfectly. From the moment we arrived we felt like we were being pampered in a very special place. Our water villa was absolutely lovely, and it was tempting to stay there, relax, and enjoy the tubs etc. But it was also worth venturing out to enjoy the various pools and caves. Jeff's Cellar provided an amazing dinner on our arrival night, and we chose the 'In Private' BBQ to be served in our room for the second night, which was amazing (but way too much food for us to finish). A few reviews mention problems with bugs and monkeys. I managed to pick up a few bug bites on the golf cart ride to the villa, and after that the supplied repellent mostly kept them away. But it's probably a good idea to apply repellent before arrival. The resort isn't particularly bad though - I got a similar batch of bites on an evening walk through Singapore. We were treated to the spectacle of the monkeys sat on our villa roof tearing apart a packaged loofah they'd pinched from a service cart, but that was more amusing than problematic. A two night stay felt about right. We could have maybe kept ourselves occupied for another day, but there's only so much hot tub one can take.
Stayed 2 nights in Aug 2023

General hotel information

Hotel location
Ipoh
Star rating
5 star property
Nearest airport
Ipoh (IPH-Sultan Azlan Shah
Nearby landmarks
Sultan Abdul Aziz Recreation Park, Kinta City Shopping Centre, Perak Stadium