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Outdoor pool
Outdoor pool
Outdoor pool

Guest reviews

4.7/5 Exceptional
292 reviews
Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant


Explore the area

Popular LocationLost World Tambun11 min walk
Popular LocationSultan Abdul Aziz Recreation Park8 min drive
AirportIpoh (IPH-Sultan Azlan Shah)11 min drive
Popular LocationKinta City Shopping Centre12 min drive

Choose dates to view prices

  • Water Villa ( No Child Allowed)

    Room amenities

    • 155 sq m
    • Water view
    • Sleeps 3
    More detailsWater Villa ( No Child Allowed)
  • Garden Villa ( No Child Allowed)

    Room amenities

    • 261 sq m
    • Sleeps 3
    More detailsGarden Villa ( No Child Allowed)
  • Lake Villa ( No Child Allowed)

    Room amenities

    • 81 sq m
    • Lake view
    • Sleeps 2
    More detailsLake Villa ( No Child Allowed)
  • Two Bedroom Pool Villa (No Child Allowed)

    Room amenities

    • 522 sq m
    • Sleeps 4
    More detailsTwo Bedroom Pool Villa (No Child Allowed)

About this area


Located in Ipoh, The Banjaran Hotsprings Retreat is near a train station and on a lake. Ipoh Parade and Aeon Station 18 are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Lost World Tambun. Movie Animation Park Studio of Perak and My Gopeng Resort are also worth visiting. Take the opportunity to explore the area for water adventures such as rafting and other activities like golfing.

Visit our Ipoh travel guide
Popular Location

What's nearby

  • Lost World Tambun - 11 min walk
  • Sultan Abdul Aziz Recreation Park - 8 min drive
  • Perak Stadium - 9 min drive
  • Kinta City Shopping Centre - 12 min drive
  • Perak Tong Cave Temple - 20 min drive

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 11 min drive


  • Where to eat
  • The Pomelo – Serves breakfast, lunch and dinner daily.
  • Jeffs Cellar – Fine-dining restaurant with a bar. Serves dinner daily. Reservations required.
  • Sky Bar – Open daily. Reservations required.

About this property

The Banjaran Hotsprings Retreat

Adults-only Ipoh hotel in Ulu Kinta, near Lost World Tambun
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free theme park shuttle are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 45 rooms offer thoughtful touches such as bathrobes and slippers, as well as comforts such as premium bedding and down comforters. Complimentary wireless Internet access and private gardens are standard, as are LCD TVs with DVD players.
The Banjaran Hotsprings Retreat offers 45 forms of air-conditioned accommodation with DVD players and minibars. Beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Return airport shuttle (surcharge)
Free theme park shuttle

Food and drink

Breakfast available for a fee: MYR 150 per person
2 restaurants
1 poolside bar and 1 bar
Room service available

Things to do

Full-service spa
Health club
Hot springs
Outdoor pool
Steam room
Yoga classes

Family friendly

Dry-cleaning service
DVD player
Free theme park shuttle
Laundry facilities
Outdoor pool


Free newspapers in reception
No lifts

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Turndown service

Languages spoken


Business services

1 meeting room
Conference space (430 square feet)


BBQ grill(s)


3 hot springs
Ayurvedic treatments
Body scrubs
Body treatments
Hot springs open from 7:00 AM to 7:00 PM
Manicures and pedicures
Hot tub


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking


Couples dining
Smoke-free property

Room amenities


Air conditioning
Ceiling fan
Down comforter
Hypo-allergenic bedding
Premium bedding


Free toiletries


49-inch smart TV
DVD player
Premium channels

Food and drink

Coffee/tea maker
Free bottled water

Outdoor space



Free newspapers
Iron/ironing board (on request)
Turndown service



Check-in between noon and 7:00 PM
Express check-in
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome
Rollaway/extra beds are available for MYR 450.0 per day.
Cots (infant beds) are not available

Payment types at the property

American ExpressMastercardVisa

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: MYR 500.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: MYR 150 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 450.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum Spring Break check-in age is 18 years old.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 7 AM to 7 PM
Hot springs access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at The Banjaran Hotsprings Retreat and receive a full refund?
Yes, The Banjaran Hotsprings Retreat offers free cancellation on select room rates, because flexibility matters! Please refer to The Banjaran Hotsprings Retreat cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Banjaran Hotsprings Retreat?
As of 5 Jul 2020, prices found for a 1-night stay for 2 adults at The Banjaran Hotsprings Retreat on 20 Jul 2020 start from RM1,250, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does this hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 7 AM to 7 PM.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at The Banjaran Hotsprings Retreat?
Check-in is from noon to 7:00 PM.
What time is check-out at this hotel?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this property located?
Located in Ulu Kinta, this luxury hotel is 0.6 mi (0.9 km) from Lost World Tambun and within 6 miles (10 km) of Ipoh Parade and Kinta City Shopping Centre. Royal Perak Golf Club and Sultan Abdul Aziz Recreation Park are also within 6 miles (10 km).

Guest reviews

Overall score and ratings for The Banjaran Hotsprings Retreat

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


    This traveller didn’t leave comments with their review
    Stayed 1 night in Mar 2020

    5/5 Excellent

      The environment is so beautiful and relaxing

      Stayed 1 night in Mar 2020

      4/5 Good

      • Liked: Cleanliness, amenities, property conditions & facilities

      Amazing scenery! The hotel sits quietly among the limestone hills providing a relaxing atmosphere. The hotel has only two restaurants. One a la carte and one 8-course meal. They are both overly expensive and the quality of the food does not justify the price. There is also no hotel-bus to the city, only taxi.

      Stayed 2 nights in Jan 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      The place was serene and provided a very relaxing stay. I really enjoyed the concept and felt so good after the hot spring sessions. The villas were incredibly stunning and allowed me to meditate and find total peace of mind. Would highly recommend!

      Stayed 1 night in Jan 2020

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      nice escape with natural environment, clean air with great hot spring.

      Stayed 1 night in Jan 2020