Overview of The Banjaran Hotsprings Retreat

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Outdoor pool
Outdoor pool
Outdoor pool

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Temperature checks

Explore the area

    Popular LocationLost World Tambun11 min walk
    Popular LocationSultan Abdul Aziz Recreation Park8 min drive
    AirportIpoh (IPH-Sultan Azlan Shah)11 min drive
    Popular LocationKinta City Shopping Centre14 min drive

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  • Garden Villa ( No Child Allowed)

    4.4/5 guest room rating

    Room amenities

    • 261 sq m
    • Sleeps 3
    • 1 King Bed
    More detailsGarden Villa ( No Child Allowed)
  • Water Villa ( No Child Allowed)

    4.8/5 guest room rating

    Room amenities

    • 155 sq m
    • Water view
    • Sleeps 3
    • 1 King Bed
    More detailsWater Villa ( No Child Allowed)
  • Lake Villa ( No Child Allowed)

    4.8/5 guest room rating

    Room amenities

    • 81 sq m
    • Lake view
    • Sleeps 2
    • 1 King Bed
    More detailsLake Villa ( No Child Allowed)
  • Two Bedroom Pool Villa (No Child Allowed)

    Room amenities

    • 522 sq m
    • Sleeps 4
    • 2 King Beds
    More detailsTwo Bedroom Pool Villa (No Child Allowed)

About this area


Located in Ipoh, The Banjaran Hotsprings Retreat is near a train station and on a lake. Travellers who have shopping on the agenda can visit Ipoh Parade and Aeon Station 18. D. R. Seenivasagam Park and Movie Animation Park Studio of Perak are also worth visiting. Take the opportunity to explore the area for water adventures such as rafting and other activities like golfing.
Visit our Ipoh travel guide
Popular Location

What's nearby

  • Lost World Tambun - 11 min walk
  • Sultan Abdul Aziz Recreation Park - 8 min drive
  • Perak Stadium - 9 min drive
  • Kinta City Shopping Centre - 14 min drive
  • Perak Tong Cave Temple - 20 min drive

Getting around

  • AirportIpoh (IPH-Sultan Azlan Shah) - 11 min drive


  • Where to eat
  • The Pomelo – Serves breakfast, lunch and dinner daily.
  • Jeffs Cellar – Fine-dining restaurant with a bar. Serves dinner daily. Reservations required.
  • Sky Bar – Open daily. Reservations required.

About this property

The Banjaran Hotsprings Retreat

Adults-only Ipoh hotel in Ulu Kinta with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas, free self parking and a free theme park shuttle are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 45 rooms offer thoughtful touches such as bathrobes and slippers, as well as comforts such as premium bedding and down comforters. Complimentary wireless Internet access and private gardens are standard, as are LCD TVs with DVD players.
The Banjaran Hotsprings Retreat offers 45 forms of air-conditioned accommodation with DVD players and minibars. Beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Temperature checks available for guests
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge)
  • Free theme park shuttle

Food and drink

  • Breakfast available for a fee: MYR 150 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Full-service spa
  • Health club
  • Hot springs
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Dry cleaning service
  • DVD player
  • Free theme park shuttle
  • Laundry facilities
  • Outdoor pool


  • Free newspapers in reception
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 1 meeting room
  • Conference space (430 square feet)


  • BBQ grill(s)
  • Garden
  • Terrace


  • 3 hot springs
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Hot springs open from 7:00 AM to 7:00 PM
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Hot tub


  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking


  • Couples dining
  • Smoke-free property

Room amenities


  • Air conditioning
  • Ceiling fan
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding


  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower


  • 49-inch smart TV
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Garden


  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

See similar properties



Check-in from noon - 7:00 PM
Express check-in
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome
Rollaway/extra beds are available for MYR 450.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: MYR 500.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: MYR 150 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: MYR 450.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 7 AM to 7 PM
Hot springs access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Banjaran Hotsprings
Banjaran Hotsprings Retreat
Banjaran Hotsprings Retreat Hotel
Banjaran Hotsprings Retreat Hotel Ipoh
Banjaran Hotsprings Retreat Ipoh
Banjaran Retreat
The Banjaran Hotsprings Retreat Hotel Ipoh
The Banjaran Hotsprings Retreat Ipoh
The Banjaran Hotsprings Retreat Hotel
The Banjaran Hotsprings Retreat Hotel Ipoh

Frequently asked questions

Can I cancel my reservation for free at The Banjaran Hotsprings Retreat and receive a full refund?
Yes, The Banjaran Hotsprings Retreat offers free cancellation on select room rates, because flexibility matters! Please refer to The Banjaran Hotsprings Retreat cancellation policy on our site for more details about any exclusions or requirements.
Does The Banjaran Hotsprings Retreat have a pool?
Yes, this property has an outdoor pool. Pool access is from 7 AM to 7 PM.
Is The Banjaran Hotsprings Retreat pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Banjaran Hotsprings Retreat?
Self-parking is free at this property.
What time is check-in at The Banjaran Hotsprings Retreat?
Check-in is from noon - 7:00 PM.
What time is check-out at The Banjaran Hotsprings Retreat?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does The Banjaran Hotsprings Retreat provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is The Banjaran Hotsprings Retreat located?
Located in Ulu Kinta, this luxury hotel is within 6 miles (10 km) of Kinta City Shopping Centre, Ipoh Parade and Royal Perak Golf Club. Sultan Abdul Aziz Recreation Park and Perak Stadium are also within 6 miles (10 km).
5 - Excellent
4 - Good
3 - Okay
2 - Poor
1 - Terrible




Staff & service




Property conditions & facilities

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice and quiet place away from all the busy cities
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing get away place within Malaysia. The rooms are huge and comfortable. There is a in the room jacuzzi and swimming pool and the hot springs and the facilities in the area not just insta-worthy. The staffs are really friendly and helpful too
Stayed 2 nights in Sep 2020

2/5 Poor

Stayed 1 night in Mar 2020

5/5 Excellent

Travelled with partner
The environment is so beautiful and relaxing
Stayed 1 night in Mar 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, amenities, property conditions & facilities
Amazing scenery! The hotel sits quietly among the limestone hills providing a relaxing atmosphere. The hotel has only two restaurants. One a la carte and one 8-course meal. They are both overly expensive and the quality of the food does not justify the price. There is also no hotel-bus to the city, only taxi.
Stayed 2 nights in Jan 2020

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