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The Banjaran Hotsprings Retreat

Photo gallery for The Banjaran Hotsprings Retreat

Interior
Outdoor pool
Terrace/patio
Premium bedding, down duvets, minibar, in-room safe
49-inch LCD TV with premium TV channels, Smart TV, DVD player

Overview of The Banjaran Hotsprings Retreat

The Banjaran Hotsprings Retreat

5.0 star property

4.7/5 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
1 Persiaran Lagun Sunway 3, Ipoh, Perak, 31150

Explore the area

  • Popular LocationPerak Stadium9 min drive
  • Popular LocationKinta City Shopping Centre14 min drive
  • Popular LocationSultan Abdul Aziz Recreation Park16 min drive
  • AirportIpoh (IPH-Sultan Azlan Shah)22 min drive

Room options

About this area

Ipoh

The Banjaran Hotsprings Retreat is located in Ulu Kinta, a neighbourhood in Ipoh, and is near a train station and on a lake. Nam Thean Tong Temple and Kellie's Castle are local landmarks, and travellers looking to shop may want to visit Kinta City Shopping Centre and Angsana. D. R. Seenivasagam Park and Movie Animation Park Studio of Perak are also worth visiting. Take the opportunity to explore the area for water adventures such as rafting and other activities like golfing.

What's nearby

  • Perak Stadium - 9 min drive
  • Kinta City Shopping Centre - 14 min drive
  • Royal Perak Golf Club - 14 min drive
  • Sultan Abdul Aziz Recreation Park - 16 min drive
  • Perak Tong Cave Temple - 18 min drive

Getting around

  • Ipoh Railway Station - 11 min drive
  • Ipoh (IPH-Sultan Azlan Shah) - 20 min drive

About this property

The Banjaran Hotsprings Retreat

5-star luxury hotel located in Ulu Kinta
A round-trip airport shuttle, a terrace and shopping on site are just a few of the amenities provided at The Banjaran Hotsprings Retreat. Indulge in aromatherapy, a body scrub and Ayurvedic treatments at the on-site spa. Enjoy a meal at the two on-site restaurants. Yoga classes are offered at the gym; the property also has a garden, a library and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and conference space.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • Full breakfast (surcharge), a free theme park shuttle and hot springs on site
  • Express check-out, smoke-free property and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 44 rooms feature comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
More amenities include:
  • Hypo-allergenic bedding and down duvets
  • Showers, free toiletries and hairdryers
  • 49-inch HDTVs with premium channels and DVD players
  • Private gardens, coffee/tea makers and ceiling fans

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Return airport shuttle (surcharge)
  • Free theme park shuttle

Food and drink

  • Breakfast available for a fee: MYR 150 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • The Pomelo
  • Jeffs Cellar
  • Sky Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Hot springs
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Conference space (430 square feet)
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • 3 hot springs
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Hot springs open from 7:00 AM to 7:00 PM
  • Hot springs water temperature (Celsius) - 40
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • In-room accessibility (select rooms)

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down duvet
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 49-inch smart TV
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Garden

More

  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Dining at Jeff's Cellar is available by reservation only and must be requested at least 48-hours before arrival. Reservations cannot be requested after check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome
Rollaway/extra beds are available for MYR 450 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 500.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: MYR 150 per person (approximately)
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 450 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 7 AM to 7 PM
Hot springs access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Banjaran
Banjaran Hotsprings
Banjaran Hotsprings Retreat
Banjaran Hotsprings Retreat Hotel
Banjaran Hotsprings Retreat Hotel Ipoh
Banjaran Hotsprings Retreat Ipoh
Banjaran Retreat
The Banjaran Hotsprings Retreat Hotel Ipoh
The Banjaran Hotsprings Retreat Ipoh
The Banjaran Hotsprings Retreat Hotel
The Banjaran Hotsprings Retreat Hotel Ipoh

Frequently asked questions

Does The Banjaran Hotsprings Retreat have a pool?

Yes, this property has an outdoor pool. Pool access is from 7 AM to 7 PM.

How much does it cost to stay at ?

As of 27 Nov 2022, prices found for a 1-night stay for 2 adults at on 4 Dec 2022 start from RMย 1,511.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Banjaran Hotsprings Retreat pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Banjaran Hotsprings Retreat?

Self-parking is free at this property.

What time is check-in at The Banjaran Hotsprings Retreat?

Check-in is from 3:00 PM - 11:30 PM.

What time is check-out at The Banjaran Hotsprings Retreat?

Checkout is at noon. Late checkout is available for a fee.

Does The Banjaran Hotsprings Retreat provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Banjaran Hotsprings Retreat located?

Located in Ulu Kinta, this luxury hotel is within 6 miles (10 km) of Kinta City Shopping Centre, Royal Perak Golf Club and Sultan Abdul Aziz Recreation Park. Perak Stadium and Angsana are also within 6 miles (10 km).

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 247 out of 323 reviews" "
" "5 - Excellent 76%
Rating 4 - Good. 64 out of 323 reviews" "
" "4 - Good 20%
Rating 3 - Okay. 6 out of 323 reviews" "
" "3 - Okay 2%
Rating 2 - Poor. 5 out of 323 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 1 out of 323 reviews" "
" "1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.7/5

Property conditions & facilities

4.8/5

Eco-friendliness

2/5 Poor

CheauJen
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment, exclusive.
Stayed 1 night in Oct 2022

5/5 Excellent

Tania
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing.. we loved the relaxing atmosphere. If you want a quiet get away then you canโ€™t go past this place. Loved the whole experience.
Stayed 2 nights in Sep 2022

5/5 Excellent

CHEE WAI, Kuala Lumpur
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a great stay here. A fantastic place for relaxation and we enjoyed our dinner at JC. The staffs were awesome! Thank you for making our stay a memorable one.
Stayed 1 night in Jul 2022

5/5 Excellent

Rechdy
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful. You feel isolated from outer world. Staff is so welcoming and friendly.
Stayed 1 night in Aug 2022

5/5 Excellent

Avis Laura
Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place looks fantastic in the photos and even better in real life. Caves, hot springs, good food, fabulous staff, tranquillity, stunning villas. Worth every cent. Do go.
Stayed 2 nights in Jul 2022

4/5 Good

Sook Nee
Travelled with partner
Liked: Cleanliness, staff & service
Great experience & friendly staff. Spacious room & peaceful surrounding. One thing to highlight is the hot dipping pool full with green mold. Very slippery.
Stayed 1 night in Jul 2022

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Comfortable and relax stay. Wish to stay longer. Great for staycation and away from city life to recharge. Staff are friendly and helpful from reception to restaurants. Dinner was great at Jeffโ€™s cellar. Will come back again.
Stayed 1 night in Jun 2022

4/5 Good

Hwee Ling
Stayed 1 night in May 2022

5/5 Excellent

Ming Fu
Stayed 1 night in May 2022

5/5 Excellent

get nee
Stayed 1 night in Apr 2022

General hotel information

Hotel locationIpoh
Star rating5 star property
Nearest airportIpoh (IPH-Sultan Azlan Shah
Nearby landmarksSultan Abdul Aziz Recreation Park, Kinta City Shopping Centre, Perak Stadium