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The Banjaran Hotsprings Retreat

Photo gallery for The Banjaran Hotsprings Retreat

Primary image
Pool
Terrace/patio
Premium bedding, down duvets, minibar, in-room safe
49-inch LCD TV with premium TV channels, Smart TV, DVD player

Overview of The Banjaran Hotsprings Retreat

The Banjaran Hotsprings Retreat

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
1 Persiaran Lagun Sunway 3, Ipoh, Perak, 31150

Explore the area

  • Popular LocationSultan Abdul Aziz Recreation Park8 min drive
  • Popular LocationKinta City Shopping Centre8 min drive
  • Popular LocationPerak Stadium9 min drive
  • AirportIpoh (IPH-Sultan Azlan Shah)20 min drive

Choose dates to view prices

About this area

Ipoh

The Banjaran Hotsprings Retreat is located in Ulu Kinta, a neighbourhood in Ipoh, and is near a train station and on a lake. Nam Thean Tong Temple and Kellie's Castle are local landmarks, and travellers looking to shop may want to visit Aeon Station 18 and Kinta City Shopping Centre. D. R. Seenivasagam Park and Movie Animation Park Studio of Perak are also worth visiting. Take the opportunity to explore the area for water adventures such as rafting and other activities like golfing.

What's nearby

  • Sultan Abdul Aziz Recreation Park - 8 min drive
  • Kinta City Shopping Centre - 8 min drive
  • Perak Stadium - 9 min drive
  • Perak Tong Cave Temple - 11 min drive
  • Royal Perak Golf Club - 13 min drive

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 20 min drive

About this property

The Banjaran Hotsprings Retreat

Adults-only Ipoh hotel in Ulu Kinta with 2 restaurants
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a fitness centre. Free WiFi in public areas, free self parking and a free theme park shuttle are also provided. Other amenities include a bar/lounge, a sauna and spa services.
The Banjaran Hotsprings Retreat offers 44 air-conditioned accommodations with DVD players and minibars. Beds feature down comforters and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Return airport shuttle (surcharge)
  • Free theme park shuttle

Food and drink

  • Breakfast available for a fee: MYR 150 per person
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • The Pomelo
  • Jeffs Cellar
  • Sky Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Hot springs
  • Sauna
  • Shopping
  • Steam room
  • Swimming pool
  • Yoga classes

Family friendly

  • DVD player
  • Free theme park shuttle
  • Laundry facilities

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Conference space (430 square feet)
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • 3 hot springs
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Facials
  • Hot springs open from 7:00 AM to 7:00 PM
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Down duvet
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 49-inch smart TV
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Garden

More

  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged
Express checkout

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Dining at Jeff's Cellar is available by reservation only and must be requested at least 48-hours before arrival. Reservations cannot be requested after check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome
Rollaway/extra beds are available for MYR 450 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 500.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: MYR 150 per person (approximately)
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 450 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 7 AM to 7 PM
Hot springs access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 12 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Banjaran
Banjaran Hotsprings
Banjaran Hotsprings Retreat
Banjaran Hotsprings Retreat Hotel
Banjaran Hotsprings Retreat Hotel Ipoh
Banjaran Hotsprings Retreat Ipoh
Banjaran Retreat
The Banjaran Hotsprings Retreat Hotel Ipoh
The Banjaran Hotsprings Retreat Ipoh
The Banjaran Hotsprings Retreat Hotel
The Banjaran Hotsprings Retreat Hotel Ipoh

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 236 out of 309 reviews
5 - Excellent 76%
Rating 4 - Good. 62 out of 309 reviews
4 - Good 20%
Rating 3 - Okay. 6 out of 309 reviews
3 - Okay 2%
Rating 2 - Poor. 4 out of 309 reviews
2 - Poor 1%
Rating 1 - Terrible. 1 out of 309 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.7/5

Staff & service

4.8/5

Amenities

4.7/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

5/5 Excellent

Stayed 1 night in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Getaway
It was an amazing experience. I coupd not ask for more. We were nestled in nature, the villa was private, and it was great having our own hotspring jacuzzi. The staff was amazingly wonderful and made you feel at home always. The food was also great with a good selection. We will be doing again and again.
Stayed 5 nights in Dec 2021