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"Clean room"

"El mejor lugar para quedarse cerca de la Firenze SM Novella. El hotel tiene de todo. La vibra del hotel es muy divertida y chill. Los procesos de Check in y Out fueron excelentes gracias a Valentina y Guido. Regresare!"

"Wonderful location, room, brunch and staff. Highly recommend! "

"The breakfast was great each morning. The bar and restaurant were phenomenal. The staff was friendly and attentive. "

"Super nice place "

"Loved the staff - very welcoming helpful and just lovely. Loved the hotel - old world charm. The location was perfect. If you are looking for updated or new and shiny that isn’t the hotel you. My only criticism would be the breakfast food."

"Great location and attentive staff. It was my son’s birthday and they had a special treat in our room when we checked in and a bottle of wine for me! "

"The staff were nice and some were just doing their job. Shout out to Camila at reception and David the doorman who were very helpful and pleasant all throughout our stay. The room is decent but for the price we paid, I had expected more. The breakfast is decent but lacking as well. I think they are short handed for the amount of guest they have. Every time we go there for breakfast, they alway run out of some food and don’t refill them right away. Again, for the price we paid, we expected more. The location is very central and so close to th train station once you figure out the direction to the square. It is literally so close to the duomo, academia, etc. So close to everything and have a lot of restaurants nearby but I would avoid il Santa Maria ristorante which is across the hotel, so overpriced and didn’t meet expectation. In short, we would go back now that we know what to expect especially because of its location."

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