Accor Hotels Florence hotels

"Amazing staff, property and location."

"I am so glad we chose Hotel Kraft for our stay in Florence. It's about a 10 minute walk from Santa Maria Novella Train Station and the Alamanni tram stop that takes you to Villa Costanza bus terminal. The room was very nice, clean and had all the amenities we needed. The beds were comfortable and allowed us to have a restful night of sleep. We especially enjoyed the view and fresh air from our balcony. During our stay, we enjoyed a delicious breakfast buffet and the most wonderful and attentive staff. It was the best way to start the day! We also had a nice dinner at the hotel restaurant and the staff was also very attentive and pleasant. Overall, Hotel Kraft was definitely the best choice for my family and we can't wait to return to Florence and stay here again. Thank you Hotel Kraft staff or making our stay in Florence such a wonderful experience!"

"Room was clean. Bathroom was quite small and tight."

"The staff was excellent and very quick and efficient in helping us arrange a taxi. The room upgrade was a special touch and greatly appreciated. The room itself was very clean, spacious, and quiet. The only small note I would mention is that the sleeping pillows felt a bit lightweight and could use a little improvement. Other than that, everything was perfect."

"everything was out standing"

"Excellent stay for two nights. The room was clean and very spacious. It is close to everything. "

"Great location, spotless place, super comfortable room and a great bathroom. The staff were genuinely wonderful."

"excellent hotel, great location."

"Excellent rooms, good mattress and breakfast that met all of my expectations. Staff was especially kind and helpful. "