Hotel Room Mate Hotels di Florence

"The hotel is located in a very convenient area, very close to main attractions, plazas and good restaurants. Staff was very helpful specially the two front ladies when we checked in; also staff at breakfast was very sweet. The only thing is there was a blood stain in one of the soils, we called the front desk to mention it but they said that the room service staff wasn’t available at that time at night, but they changed it first time the next morning so nothing too big of a deal. They gave us...

"Starting with the positives: The location was really good. The people were very kind and helpful with suggestions. The room size was decent. The morning breakfast was good as well. Now the not-so-positives: There is no elevator access for the ground floor. So, at the end of a long day when you’ve logged in 20k steps already, climbing a couple dozen more steps hurts more than it would otherwise. Also, we were there in the middle of the heat wave so even though they had AC in the rooms, they...