Nice room and building but poor management: long queue up and waiting time for check-in, lift is not enough and have to wait quite long too, bed and sofa were not very clean. Please don't waste this beautiful building!
Spent two weeks in this hotel as I was on personal business the hotel housekeeping was very good and the comfortable. Was not impressed with the sales and marketing staff made our meeting room booking a nightmare.
room designs are fantastic. but the passage link still until construction (from car park to the hotel) so it is kinda hustle and bustle. my room air condition is not working at all, slept entire night without air con
This hotel is new but the location is somewhat further from the tourist attractions/shopping belt.
The rooms are big and well designed. FYI, we have booked an Executive Room. They are unable to provide us a seaview room for executive room type. So do take note the room type if you are hoping to get seaview from your room.
Breakfast was fantastic except my scrambled eggs was not cooked as the queue was pretty long that day... The chef might be too busy to notice about the uncooked eggs.
The famous restaurant around this area (less than 5 mins walk) are Ole Sayang and Tong Sheng.
Traveller from Singapore
Major attractions and shops are just a short stroll away from Novotel Melaka. This elegant 4-star hotel is the ideal base …More
We stayed for 2 nights and overall is good. The room was clean, spacious and the breakfast that provide by hotel also great. Things that need to be improved will be their toilet water pressure as we are staying 21st floor the water pressure a bit low. Air ventilation system in the toilet need to be improved as well. We have no idea why the toilet air was so cold even the toilet door is closed. One last thing will be the lift for the hotel, some time we waited for 5-10 mins and we are still waiting for it. Lift system might need to upgrade so that it can "serve" the guests intelligently.
Do note that, walking from hotel to Jonker Street takes about 20-25 mins.
Cleaning daily without any hesitation and very comfortable large rooms. Enough car parking and curious service by staffs. Plenty of food on table and all varieties. Surperb service. A 100% better place to stay in comfort in the style of business or leisure.