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Holiday Inn Melaka, an IHG Hotel

Photo gallery for Holiday Inn Melaka, an IHG Hotel

Exterior
Outdoor pool
Outdoor pool
Outdoor pool
Suite, 1 Bedroom (Living Area) | Minibar, in-room safe, desk, blackout curtains

Overview of Holiday Inn Melaka, an IHG Hotel

Holiday Inn Melaka, an IHG Hotel

5.0 star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Jalan Syed Abdul Aziz, Malacca City, Malacca, 75000

Explore the area

  • Popular LocationDataran Pahlawan Melaka Megamall6 min walk
  • Popular LocationA Famosa9 min walk
  • Popular LocationJonker Street Night Market14 min walk
  • AirportMalacca (MKZ-Batu Berendam)24 min drive

Room options

About this area

Malacca City

Located in Malacca City, Holiday Inn Melaka, an IHG Hotel is in the city centre and on the waterfront. Menara Taming Sari and A Famosa are notable landmarks, and travellers looking to shop may want to visit Mahkota Parade Shopping Mall and Dataran Pahlawan Melaka Megamall. Yong Chuan Tian Temple and Maritime Museum Muzium Samudera are also worth visiting.
Visit our Malacca City travel guideOpens in a new window
Map

What's nearby

  • Mahkota Parade Shopping Mall - 3 min walk
  • Menara Taming Sari - 5 min walk
  • Dataran Pahlawan Melaka Megamall - 6 min walk
  • A Famosa - 9 min walk
  • Jonker Street Night Market - 14 min walk

Restaurants

  • Ming Sate Hut - 3 min walk
  • Man Yuan Fang Vegetarian - 3 min walk
  • Asam Pedas Selera Kampung - 4 min walk
  • Nadeje - 7 min walk
  • Secret Recipe - 8 min walk

About this property

Holiday Inn Melaka, an IHG Hotel

5-star luxury hotel by the sea
Located close to Mahkota Parade Shopping Mall and Menara Taming Sari, Holiday Inn Melaka, an IHG Hotel provides a cafe, dry cleaning/laundry services and a bar. Treat yourself to a massage, a manicure/pedicure or a body treatment at Tea Tree Spa, the on-site spa. Enjoy ocean views and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a health club and a business centre.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), free newspapers and smoke-free property
  • Multilingual staff, a front desk safe and concierge services
  • Guest reviews give good marks for the helpful staff and walkable location
Room features
All 275 rooms include comforts, such as 24-hour room service and pillow menus, in addition to perks, such as air conditioning and dressing gowns.
More amenities include:
  • Bathrooms with showers and hairdryers
  • Flat-screen TVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 40 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Sirocco Restaurant
  • Es.sense Kitchen

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Spa

  • Body scrubs
  • Body treatments
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Malacca City
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Family-friendly
Family-friendly
Parking included
Parking included
Hotel
Hotel
Guest rating 4+
Guest rating 4+
5 star
5 star

Policies

Check-in

Check-in from 3:00 PM - noon
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 70.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: MYR 40 per person (approximately)
  • Rollaway bed fee: MYR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Melaka
Holiday Inn Melaka Hotel
Holiday Inn Melaka Hotel Malacca
Holiday Inn Melaka Malacca
Melaka Holiday Inn
Holiday Inn Melaka
Holiday Inn Melaka, An Ihg
Holiday Inn Melaka, an IHG Hotel Hotel
Holiday Inn Melaka, an IHG Hotel Malacca City
Holiday Inn Melaka, an IHG Hotel Hotel Malacca City

Frequently asked questions

Does Holiday Inn Melaka, an IHG Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at on 19 Feb 2023 start from RM 286.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Melaka, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Melaka, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Inn Melaka, an IHG Hotel?

Check-in is from 3:00 PM - noon. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Melaka, an IHG Hotel?

Checkout is at noon.

Where is Holiday Inn Melaka, an IHG Hotel located?

Located in the heart of Malacca City, this luxury hotel is within a 10-minute walk of Mahkota Parade Shopping Mall, Menara Taming Sari and Dataran Pahlawan Melaka Megamall. Mahkota Medical Center and A Famosa are also within 10 minutes.

Can I cancel my reservation for free at Holiday Inn Melaka, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Melaka, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Melaka, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Holiday Inn Melaka, an IHG Hotel Reviews

Holiday Inn Melaka, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 379 out of 1014 reviews" "
" "10 - Excellent 37%
Rating 8 - Good. 482 out of 1014 reviews" "
" "8 - Good 48%
Rating 6 - Okay. 111 out of 1014 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 27 out of 1014 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 15 out of 1014 reviews" "
" "2 - Terrible 1%

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

8/10 Good

Wei Wen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Due to my mum’s health, we spent our 3 night stay mostly at the hotel and it’s restaurants. We were delighted with the restaurant’s staff service especially Syafinas and Khairu. They were friendly and attentive. The food was excellent too. The room however has a musky smell and dated. Overall it’s a wonderful stay for us.
Stayed 3 nights in Jan 2023

10/10 Excellent

CHENG HAI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice peaceful place to stay
Stayed 3 nights in Jan 2023

8/10 Good

Khao Suat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I took a standard twin bedded room seaview Like Hospitality Good pillows of soft & firm Room cleaned well Good shower pressure Room smells clean Linens & towels acceptable For improvement Room furnishing needs an uplift
Stayed 1 night in Jan 2023

8/10 Good

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally the hotel is near to many shopping options as well as free shuttle within the vicinity which is good. Variety of food is good but quality and taste need much improvement.

6/10 Okay

Kuljit

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The views were beautiful. Rooms were clean. Staff was not helpful. Asked for two tea bags and 2 creamers. Nothing was given to us. We met the staff next day. They apologised with some fruits. Staff at this location are not helpful, do not smile so we were unhappy with the services

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is clean and quiet. The staffs are friendly.
Stayed 2 nights in Nov 2022

6/10 Okay

Hong Shuen

Travelled with family
Liked: Cleanliness, staff & service
The junior staff were friendly anf helpful. There is a night club operating next-door to the holiday Inn which makes alot of noise (drum beats) AFTER midnight. This happened too during my last visit.
Stayed 2 nights in Nov 2022

8/10 Good

Shinji

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Considering the price and quality, I believe this hotel could be the best value for money among hotels in Malacca. Below are bulleted points of what I found. - Easy to take a shower because of strong water pressure. - Clean rooms - Large windows - There were plenty of seats at breakfast, so we didn't have to wait even on a three-day weekend. - Many variety of food at breakfast. - There is a billiard table and you can use it freely. - chose to have dinner included and went to the restaurant at 6:00 and waited an hour and it didn't come. - Stayed with 2 adults and 1 child. Two bath towels. No face towels. - Two toothpaste. - Two 150cm beds but because the beds are inexpensive, two people sleeping in one bed cannot get a good night's sleep. - Security box was not working. - No room service menu, QR code shown on TV. - There is a pizza oven in the restaurant on the ground floor, but it doesn't offer room service. I went downstairs and ordered directly on site. - TV is 32 inches. A bit small. - Room service was ordered twice around 5pm. The wait time took 28 and 30 minutes respectively. - The refrigerator was not working. Noise was sounding, but it was not cooling. - The view of ocean from the 11th floor was not so good. but the roof of the mosque is barely visible. - I was only given one room card at first. I asked for another one later and got it, but the staff asked my room number only. I believe anyone can get my room card if he/she just tells them a room number.

8/10 Good

ALICE

Stayed 1 night in Oct 2022

8/10 Good

choo kok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was good. But no trash bags provided in both room and toilet.
Stayed 2 nights in Oct 2022