Jalan Syed Abdul Aziz, Malacca City, Malacca, 75000
Explore the area
Dataran Pahlawan Melaka Megamall6 min walk
A Famosa9 min walk
Jonker Street Night Market14 min walk
Malacca (MKZ-Batu Berendam)24 min drive
Room options
About this area
Malacca City
Located in Malacca City, Holiday Inn Melaka, an IHG Hotel is in the city centre and on the waterfront. Menara Taming Sari and A Famosa are notable landmarks, and travellers looking to shop may want to visit Mahkota Parade Shopping Mall and Dataran Pahlawan Melaka Megamall. Yong Chuan Tian Temple and Maritime Museum Muzium Samudera are also worth visiting.
Located close to Mahkota Parade Shopping Mall and Menara Taming Sari, Holiday Inn Melaka, an IHG Hotel provides a cafe, dry cleaning/laundry services and a bar. Treat yourself to a massage, a manicure/pedicure or a body treatment at Tea Tree Spa, the on-site spa. Enjoy ocean views and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a health club and a business centre.
Other perks include:
An outdoor pool and a children's pool
Free self-parking
Buffet breakfast (surcharge), free newspapers and smoke-free property
Multilingual staff, a front desk safe and concierge services
Guest reviews give good marks for the helpful staff and walkable location
Room features
All 275 rooms include comforts, such as 24-hour room service and pillow menus, in addition to perks, such as air conditioning and dressing gowns.
More amenities include:
Bathrooms with showers and hairdryers
Flat-screen TVs with premium channels
Fridges, coffee/tea makers and daily housekeeping
Languages
Chinese (Mandarin), English, Malay
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
Social distancing
Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Free self-parking on site
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 40 per person
2 restaurants and 1 coffee shop/cafe
1 bar
24-hour room service
Restaurants on site
Sirocco Restaurant
Es.sense Kitchen
Things to do
Children's pool
Fitness centre
Full-service spa
Outdoor pool
Sauna
Hot tub
Steam room
Family friendly
Children's pool
Laundry facilities
Outdoor pool
Fridge
Rollaway/extra beds (surcharge)
Conveniences
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Business services
Business centre
A meeting room
Spa
Body scrubs
Body treatments
Manicures and pedicures
Massages
Sauna
Spa open daily
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 70.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax is imposed by the city: MYR 2.00 per accommodation, per night
A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: MYR 40 per person (approximately)
Rollaway bed fee: MYR 70.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Holiday Inn Melaka
Holiday Inn Melaka Hotel
Holiday Inn Melaka Hotel Malacca
Holiday Inn Melaka Malacca
Melaka Holiday Inn
Holiday Inn Melaka
Holiday Inn Melaka, An Ihg
Holiday Inn Melaka, an IHG Hotel Hotel
Holiday Inn Melaka, an IHG Hotel Malacca City
Holiday Inn Melaka, an IHG Hotel Hotel Malacca City
Frequently asked questions
Does Holiday Inn Melaka, an IHG Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at ?
As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at on 19 Feb 2023 start from RM 286.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Holiday Inn Melaka, an IHG Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Holiday Inn Melaka, an IHG Hotel?
Self-parking is free at this property.
What time is check-in at Holiday Inn Melaka, an IHG Hotel?
Check-in is from 3:00 PM - noon. Late check-in is available during limited hours.
What time is check-out at Holiday Inn Melaka, an IHG Hotel?
Checkout is at noon.
Where is Holiday Inn Melaka, an IHG Hotel located?
Located in the heart of Malacca City, this luxury hotel is within a 10-minute walk of Mahkota Parade Shopping Mall, Menara Taming Sari and Dataran Pahlawan Melaka Megamall. Mahkota Medical Center and A Famosa are also within 10 minutes.
Can I cancel my reservation for free at Holiday Inn Melaka, an IHG Hotel and receive a full refund?
Yes, Holiday Inn Melaka, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Melaka, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.
We verify reviews to ensure the traveller booked with Expedia Group. Travellers may receive a savings voucher when they submit a review. We publish all reviews, positive or negative, that meet our guidelines.More informationOpens in a new window
Rating 10 - Excellent. 379 out of 1014 reviews" "
10 - Excellent
379
" "10 - Excellent 37%
Rating 8 - Good. 482 out of 1014 reviews" "
8 - Good
482
" "8 - Good 48%
Rating 6 - Okay. 111 out of 1014 reviews" "
6 - Okay
111
" "6 - Okay 11%
Rating 4 - Poor. 27 out of 1014 reviews" "
4 - Poor
27
" "4 - Poor 3%
Rating 2 - Terrible. 15 out of 1014 reviews" "
2 - Terrible
15
" "2 - Terrible 1%
8.4/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
7.5/10
Eco-friendliness
Reviews
8/10 Good
Wei Wen
Travelled with family
29 Jan 2023
Liked: Cleanliness, staff & service, amenities
Due to my mum’s health, we spent our 3 night stay mostly at the hotel and it’s restaurants.
We were delighted with the restaurant’s staff service especially Syafinas and Khairu. They were friendly and attentive. The food was excellent too.
The room however has a musky smell and dated.
Overall it’s a wonderful stay for us.
I took a standard twin bedded room seaview
Like
Hospitality
Good pillows of soft & firm
Room cleaned well
Good shower pressure
Room smells clean
Linens & towels acceptable
For improvement
Room furnishing needs an uplift
Generally the hotel is near to many shopping options as well as free shuttle within the vicinity which is good. Variety of food is good but quality and taste need much improvement.
Rose
6/10 Okay
Kuljit
Travelled with partner
13 Dec 2022
Liked: Cleanliness
Disliked: Staff & service
The views were beautiful. Rooms were clean. Staff was not helpful. Asked for two tea bags and 2 creamers. Nothing was given to us. We met the staff next day. They apologised with some fruits. Staff at this location are not helpful, do not smile so we were unhappy with the services
The junior staff were friendly anf helpful. There is a night club operating next-door to the holiday Inn which makes alot of noise (drum beats) AFTER midnight. This happened too during my last visit.
Hong Shuen
Stayed 2 nights in Nov 2022
8/10 Good
Shinji
Travelled with family, Travelled with family and small children
Considering the price and quality, I believe this hotel could be the best value for money among hotels in Malacca. Below are bulleted points of what I found.
- Easy to take a shower because of strong water pressure.
- Clean rooms
- Large windows
- There were plenty of seats at breakfast, so we didn't have to wait even on a three-day weekend.
- Many variety of food at breakfast.
- There is a billiard table and you can use it freely.
- chose to have dinner included and went to the restaurant at 6:00 and waited an hour and it didn't come.
- Stayed with 2 adults and 1 child. Two bath towels. No face towels.
- Two toothpaste.
- Two 150cm beds but because the beds are inexpensive, two people sleeping in one bed cannot get a good night's sleep.
- Security box was not working.
- No room service menu, QR code shown on TV.
- There is a pizza oven in the restaurant on the ground floor, but it doesn't offer room service. I went downstairs and ordered directly on site.
- TV is 32 inches. A bit small.
- Room service was ordered twice around 5pm. The wait time took 28 and 30 minutes respectively.
- The refrigerator was not working. Noise was sounding, but it was not cooling.
- The view of ocean from the 11th floor was not so good. but the roof of the mosque is barely visible.
- I was only given one room card at first. I asked for another one later and got it, but the staff asked my room number only. I believe anyone can get my room card if he/she just tells them a room number.